Fujitsu Lifestyle Questions & Answers
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I am wanting to replace my Fujitsu AST24RG Air Conditioner . Which model would you recommend? Thanks
Hi Rosalind, Thank you for considering Fujitsu for your Airconditioning needs, please visit our website for the nearest stockist and they will happily visit and provide you a free quote. external link or please call Fujitsu Sales Tel: 1300 364 484
How much power will an 8.5kw system actually use per hour on moderate settings
Hi Len, the rated input power is 2.46 KW on cooling and 2.34 KW on heating for your Fujitsu Lifestyle ASTG30KMTC
What is the noise in decibels on quiet mode please?
Ruth-Helen C. I am hoping someone from Fujitsu will provide you with an accurate answer. I can tell you the unit is very quite, when the fan is on low speed one would be hard pressed to hear it at all. When the fan is on the highest speed it is not intrusive and once the room has reached the desired temp the unit throttles back. I hope this helps.
Thank you, that's very helpful.
Hi Ruth Thank you for reaching out to us on Product Review. Please be advised the pressure sound on quiet mode is 29 db for the ASTG24KMTC. We hope this information helps. Please don't hesitate to contact Fujitsu Technical Support if you have any further questions who will do their best to assist you.
Thank you that sounds very bearable!
Hi Ruth please don't hesitate to contact us if you have any further questions and we will do our best to assist you, or call Fujitsu Assist Tel: 1300 364 484.
Just want to add that I've now had this unit installed and it's great. Efficient and - importantly for me - very quiet.
Hi Ruth, Thank you for kindly taking the time to provide your update. We are delighted to hear you are pleased with your Fujitsu Air Conditioning, we love Happy Customers.
Does this unit connect via wifi?
Hi Katherine. You can purchase a compatible wifi option IS-IR-wifi-FG from selected retailers including Bing Lee and Harvey Norman. They will also have other options available for you in store for this model air condtioner.
My Fujitsu split system is 6 years old. <astg24kmca> Has worked well for years. I keep the outside unit clean but could be affected by salt air, the inside filters are washed regularly. On heat cycle it has now started to blow hot then cold.
Might be best to ask an expert rather than me
Hi Mark, Thanks for reaching out to us on Product Review. Please call Fujitsu Assist Service Team Tel: 1300 364 484 and they will do their best to assist you.
Thanks for your help. I was advised to try a system reset and that seems to have done the job. much relived.
Hi Mark That's great news. Please don't hesitate to contact us if you have any further questions and we will always do our best to assist you.
Are these units to be run continuously in winter months or turned off at night? Its freezing already (8/5/23) and my home owner, I rent a room, switches it off, back on in the evening, coldest time of the afternoon, runs it until bedtime. By morning the entire house is freezing. Until 7ish at night, when I have permission to switch it on, it can be unbearable. My sister who has one in Tasmania suggests running it continuously at 21, over winter, and says it's not added a lot to her bills. I need more proof, if he will believe me. A relative and a female at that, is not cutting the mustard for him, he's 70, old school. Watches pennies. I need to be respectful but I'm cold and it's only May. Any advice would be great. Effie.
Hi Effie Thanks for contacting us please call Fujitsu Technical Support to discuss this further with you Tel: 1300 364 484, or visit our website for the best comfort options external link
what is aprox cost per hour to rrun
Hi Barry, Thank you for your question, this would depend on how much your supplier charges and the load the system is under. Please visit external link Please don't hesitate to contact us if you wish to discuss this further with the Technical Support Team Tel: 1300 364 484
Does this have side swivel or just up and down?
Hi Charles Thanks for reaching out to us on Product Review. The ASTG24KMTC has the ability to swivel as well as up and down. These actions can be applied via the button options on the remote control. Please don't hesitate to contact Fujitsu Technical Support if you would like to discuss this further they will do their best to assist you Tel: 1300 364 484
Hi There, I installed the above air conditioning 12 months ago and to be honest, it doesn't cool down at all. This is the 2nd one (in different units) and while the first one was incredibly good, this one struggles at any speed. What would you recommend to do/fix?
Hi We're sorry to hear about your experience please call Fujitsu Assist Service Team Tel: 1300 658 840 who will do their best to assist you.
Is ASTG24KMCA indoor unit compatible with AST30LBAJ outside unit Best Regards Trish
Hi Patricia, please be advised the indoor unit is not compatible. Please don't hesitate to contact Technical Support if you wish to discuss this further they will do their best to assist you. Fujitsu Assist Tel: 1300 364 484
Thank you
Hi Patricia, it's our privilege to assist you.
Can you please advise the difference between ASTG3OKMTA 8.5 kw with ASTGG30KMTC 8.5 kw
Hey Honesty, thanks for contacting us. Not much really. The KMTC is the replacement for the KMTA. Is this a replacement or a brand new installation?
Hi Honesty please visit our website for more details external link or call Fujitsu General to discuss further Tel: 1300 364 484
Hi Ive never had any problems with my Fujitsu air conds, but last night I turned remote on and its showing temperatures etc but the air cond is not opening and showing 3 little lights Can you plz advise?
ITS OK I pushed the reset button on the remote, all good
Hi Shaz, Thanks for letting us know, we're pleased the issue has been rectified for you. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you. Fujitsu Assist Tel: 1300 364 484
Hi my air cond has stopped working, the remote is working and shows temperature but the air cond is not opening 3 little lights are coming on yellow, then an orange one then yellow. Can you please advise?
its ok now, I pushed the reset button the remote, its working now
Thanks for letting us know, and glad it's working for you.
Hi I purchased a split system late 2015 but I installed it 2 and half year(appr) later because revo plus other thing involved too. Now some how it stopped working, when I check all paper work and installed date is just over 3years, plus I check in the receipt it said 5 years warranty. In my case anyone know my aircond count a warranty from the date I purchase or from the date I installed?
Thanks
Hi Tim, Thank you for taking the time to place your question on Product Review. The date from your proof of purchase will be acceptable for the 5-year warranty. Please contact Fujitsu Assist and they will do their best to advise you of the nearest Fujitsu Service Agent to you Tel: 1300 364 484.
Hi..... I have a Fujitsu ASTA24LLC/AOTR24LCC that has died. Would this Fujitsu model be compatible with my existing wiring and pipe fittings? Brian
Hi, Unfortunately these models would not be compatible to use the existing wiring and fittings. It would be best to have one of our partners come and provide an obligation free quote and discussion around exisiting piping.
You can find this information on our website external link or via this link - external link
When cooling with air touch 2 what percent should be used for best cost efficiency?
Hi Jennette, Thanks for contacting us. We would recommend setting it at 24 degrees. That is assuming that you have the various zones controlled by individual sensors. If you are asking about variable air dampers without a remote sensor, you should start at 100% and then adjust to suit. Please contact our technical team on 1300 364 484 if you want to discuss this further.
Hi there, I about to have this unit re installed after renovations and can’t find the bracket which holds the internal fan unit against the wall. the remote controller also went missing. Any suggestions on where best to purchase these two items. Regards John
Hi Valued customer please call Fujitsu Assist with your Fujitsu model and we will do our best to assist you with a price and availability. Tel: 1300 364 484
Hi, i have this model ASTG09kmtc. It is a Fujitsu. It says it has wifi, but has a slot for a wlan/usb wifi module. Does anyone know where i can get one?
airconditioningonline.com.au
Thanks Josh, but they don't do Fujitsu.
Hi Owen, Thanks for reaching out to us on Product Review. In regards to your question please visit our website for more information about Fujitsu Wifi and call us to order Tel: 1300 364 484 and we will do our best to assist you. external link
I have the same unit - is there an internal wifi module, or only this hideous large 1990's addon box that cant be hidden ? external link
Hi Chris please call Fujitsu Technical Support and they will do their best to assist you. Tel: 1300 364 484
We had this installed today but the heat function is blowing out cool air. We've tried going through all the modes and the cooling and fan works well with no issue- just the heating is not working. We've checked that the fuses is okay and haven't popped out and of course, the filters are clean as it's brand new. Any suggestions?
Hi Samantha, we're sorry to hear about your Fujitsu Air conditioning not working. Thanks for your question, we would suggest for you to contact the installer to check all connections first, and if it is still the same after this please contact Fujitsu Assist who will do their best to help you. Tel: 1300 364 484
Hello Samantha, I have got a similar issue. Only tried heating this week as I bought it 6 months ago in summer. Guess what winter is here. 2 brand new units blowing cool air only. I posted the same review today.
Wondering if you ended up getting a resolution and what was the issue if I may ask ?
Hi Ramanda, PLease contact our Assist team on 1300 658 840 so we can arrange a technician to attend and inspect your air conditioner.
When on heat mode , Should you have the fan mode on AUTO ?? CHEERS
Hi Belly, if that is the preference, yes you can. You can choose which mode and see if it meets your requirements. Please call our tech support team if you would like to discuss this further and they will do their best to assist you Tel: 1300 364 484 or visit our website for helpful tips external link
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