David B
David B

Have got a gasmate cruiser G2017.When attaching regulator hose to BBQ it's very loose in fitting.What part would be missing.There seems to be an opening on the BBQ side.Any help appreciated, haven't attempted to light.

Jen K.
Jen K.

We have just bought a secondhand gas mate cruiser and when in use the oil runs under the lip and under the bbq rather than onto the tray. We have tried to adjust the tray but not much luck. Has anyone else had this problem, and how did you fix it?

graham v.
graham v.

Does anyone know where I can get the gasmate cruiser regulator

Karie
Karie  

Hey Graham try gasmate direct they will post one to you at

Hope this helps jay

Jenelle M.
Jenelle M.  

Can I buy a new hot plate for my gas mate cruiser.

Andrew W.
Andrew W.  

FYI, contacted Gasmate regards replacement regulator for the Cruiser BBQ and they no longer have this item. There is also no suggestion on where to source a replacement regulator from. Best advice is replace the BBQ with something more modern.

Bev
Bev

How much ?

Lara
Lara

We have changed the bottle connector to a push one so will go directly from caravan gas outlet but will gas does not come thru to light or run bbq there does not seem to be enough pressure any reason why??

Paul
Paul

Where can we get the regulator/controller for the cruiser bbq please? We are in Albany, WA

Karie
Karie  

Paul you need to contact gasmate in Melbourne direct they send via post...good luck

Paul
Paul  

Thanks Katie, all sorted

Sandra
Sandra

Is there meant to be a gap between regulator and bbq, in gas valve?

Bach N.
Bach N.  

why is there no answers here ...I have the same question of the hole in the connection piece connected to the gas valve?? does gas leak through there ???

Paul
Paul  

Yes there is meant to be a hole there, it allows air to mix with the gas

Lennypip
Lennypip

Where can I buy a regulated from?

Glenn
Glenn  

If your after a gas regulator you have to go direct to Gasmate as nobody else sells them as a spare part except for outside Australia.

Georg
Georg

Where can we purchase hinges for the cover of Gas mate cruiser BBQ G2017?

John C Busselton
John C Busselton  

Try the manufacturers:

GASMATE

33-35 lionel road

mt waverley

vic 3149 australia

ph: 1300 174 876

email: sales@gasmate.com.au

Jessica
Jessica

Hi we have just assembled our gasmate bbq and the thermometer already reads at 12 degrees, how is that possible if it's not even on? And does this mean it will give me the wrong temperature when I am actually using it?

John C Busselton
John C Busselton  

Hi Jessica,

My Gasmate Cruiser doesn't have a thermometer so you must have a different model. It could be reading in centigrade so that is probably room temperature, I am sure it is working correctly.

Sandij
Sandij

We have this BBQ but unfortunately we have lost the drip tray. Can we buy a replacement?

John C Busselton
John C Busselton  

Try the manufacturer:

GASMATE

33-35 lionel road

mt waverley

vic 3149 australia

ph: 1300 174 876

email: sales@gasmate.com.au

Brenno
Brenno

Hi what sort of hot plates are on this bbq

John C Busselton
John C Busselton  

Alloy non stick, half flat, half ribbed, does a great job.

trout
trout

can you buy a new hot plate for the cruiser? thank's

John C Busselton
John C Busselton  

Check with GasMate, try this link.

external link 

Good luck

caroljoy123
caroljoy123

I'm thinking of buying one of these bbq's for use on our balcony and will sit it on an auto trolley that is very solid on wheels. I have noticed comments re people having trouble with the legs collapsing. The model I have looked at has fairly solid heavy black folding legs, however on the box the unit has very thin silver coloured legs that look flimsy. Would these have been the legs that collapsed, and has that problem been rectified with current stock? I've seen them at a BFC Store.

SharonSpen
SharonSpen  

Hi

I am unsure as I have stayed away from them since we purchased ours.

The only thing I would suggest is to open the box and trial it in store. If you are happy buy the product. It's under warranty and you can always return it.

caroljoy123
caroljoy123  

Thank you. But on second thoughts we decided to spend more and have just set up our new Weber Baby Q. Very Happy.

John C Busselton
John C Busselton  

My model has sturdy black legs which are secured open with spring loaded pins, they have never collapsed. The stove is good value, I have had it for over 3 years

caroljoy123
caroljoy123  

Thanks John. Yes the model I was looking at did indeed have the strong black iron legs, and the sales lady did agree that the legs had been an upgrade. but when we thought more about it, we decided to spend a bit more and go for the Weber Baby Q. we are glad we did.

Ric
Ric

Hi, can you please tell me what the small wire implement (some sort of key) attached to chain wire behind the ignition switch is used for?

John C Busselton
John C Busselton  

Good question, I have always wondered what this is for myself !!

Jimbo
Jimbo  

IT holds a match, so that your fingers are not burnt if you light the BBQ that way,

space
space

Hi! Just wondering if the barbecue can be hard wired into a gas line on a caravan so I don't have to connect a bottle gas every time we cook.

John C Busselton
John C Busselton  

Hi,

I am very happy with my Gasmate BBQ and I use it on my boat and caravan a lot.

It has it's own regulator so can be safely used on your caravan through a bayonet connection (fitted by a licensed plumber).

Regards,

JC

Energy
Energy  

It can, but not with over the counter parts. I had to custom make an adapter with inline control valve, minus the regulator. Without this modification; assuming your van is regulated; you would then be double regulated, which; will work but not reach maximum heat.

Christine Case
Christine Case

How do I do a roast on it ,all that happens is that it burns the plate? Is it possible to get a grill plate for it?

carlyntony
carlyntony  

Hi, when I have used it for a toast I have placed the meat ins foil tray on a sturdy cake stand and this has worked for me...

SharonSpen
SharonSpen  

Make sure the stand is clicked in and it's on a stable level table;

I placed my roast in a tin or on top on potatoes.

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