Kambrook KES110 Questions & Answers

You can download it here: external link 

It may be blocked. I use a really small bottle brush to clean the frother and wipe it down immediately after use

Hi Ali, this is a discontinued product. Thanks, the Kambrook Team

it has a level, so normally you don't go over it. But I noticed that it depends on coffee and your taste. You may have to experiment with different blends and portions to find out how you like it.

Hi Lionel - please contact customer service during business hours on 1300 139 798 to discuss your query. Thanks, the Kambrook team.

Hi Melissa - customer service can help with spare parts and repairs, please contact during business hours on 1300 139 798. Thanks, the Kambrook team.

Hi malcolm, the filter holder, stainless steel filters and drip tray can be washed with soapy water. Please refer to the care and cleaning section of the information booklet which can be viewed here external link 

Hi Garmor, this product requires 800-870 watts. For further product information, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail askus@kambrook.com.au.

Hello - the KES110 has 3-4 bars.

For further product enquiries, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail askus@kambrook.com.au

You can easily find and download the manual for this machine from the Kambrook website, just Google and then locate the PDF under the section for coffee machines. Good luck!

Hi Gonzalo2759 - you can find the instruction booklet online: external link  For further assistance with this product, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail askus@kambrook.com.au.

Probably at either a Harvey Norman or a Big W if you can get to one of these, although I must admit the last few times I've been in one these stores locally I haven't seen a Kambrook on offer-Sunbeam do a similarly priced machine that is currently retailing at Big W, I use it here at work and does the job OK for its price and features. Good luck finding what you need.

Try Big W.

Hi Gilly - The KES110 is sold at some Big W stores. Staff in store should be able to assist in locating one for you. Thank you, the Kambrook team.

Take it back for a full refund and buy a similar Sunbeam product. About 20 or 30 dollars dearer but far superior.

It may be leaking pressure from the little pressure button on the water container lid or it may be the lid seal itself. It is worth taking this seal off the lid, clean inspect and invert and see if this fixes it.

Hi nickoff67. Please contact the Kambrook customer care team by emailing askus@kambrook.com.au or phone 1300 139 798 (AU) or 0800 273 845 (NZ). Thank you.

I use the finest grind I can make (I use my own grinder) I have not experienced your problem. Coffee seems to be strong. But I noticed now something else (after ~ 2 months of using the machine) : near the end of making a cup there is a lot of steam coming out, the whole machine gets quite wet from that. And there is a little bit less 'coffee' in the cup, because some of water simply steamed out of the machine into the air.

When grinding coffee, the grind should be fine but not too fine. The grind size will affect the rate at which the water flows through the ground coffee in the filter basket and the taste of the espresso.

If the grind is too fine (looks like powder and feels like flour when rubbed between fingers), the water will not flow through the coffee even when under pressure. The resulting espresso will be OVER

EXTRACTED, dark in colour and bitter in flavour. If the grind is too coarse the water will flow through the ground coffee in the filter basket too quickly. The resulting espresso will be under extracted lacking in colour and flavour.

There should not be a lot of steam coming out during coffee extraction stage. If this is the case the grind could be too fine so the machine has under-extracted particularly if the espresso is dripping but does not flow and extract the right amount of coffee liquid. The filter basket in this case may have too much coffee and/or the grind is too fine.

The other issue could be the water being used. We recommend using cold, filtered water. We do not recommend using water with no/low mineral content such as demineralised or distilled water.

If this reoccurs please call our customer service centre on 1300 139 798.

maybe you dont have enough water so there is not enough pressure,you have to fill up just below the top of the tank so there is enough water to make pressure,if that dosent work replace it or et a refund.

i put a clean filter in the holder without any coffee in it,i then attach it to the machine and pretend im making a coffee so the hot water coming thru cleans up inside the machine,there might be still some old coffee left so i wipe up inside the machine with a damp cloth,i run the water thru at least twice,this also releases any pressure left in machine.

The filter holder, stainless steel filters and drip tray can be washed with soapy water. If you think the extraction is not working correctly, look at decalcifying the machine. This reduces limestone build up. This process is fully explained in the instruction booklet which can be downloaded from the Kambrook website. external link 

Hi, This should not be happening. Please call our customer service team on 1300 139 798 and they will be able to help you.

Thank you.

We have the same problem. We were given one of these coffee makers. Great little machine except for the smell. Eventually we traced it down to the white neoprene-like seal inside the lid. We tried baking soda, vinegar, etc without improvement.

We rang Kambrook customer service team. Because the item was out of warranty, we would have to order a new washer. Would it smell the same? They didn't know - and apparently had no interest in checking.

Our local appliance dealer - who had not sold it to us - tried to order a new seal, but was told it would have to be a whole lid . Would it have that smell? They couldn't tell. And the price? The cost of a new machine.

We have been had!

It uses ground coffee beans. SOme additional information on the Easy Step Capuccino Maker can be found here. external link 

I was since assured that the 'boiler' on the Kambrook KES110 is anodised aluminium. It may be that the final manufacturing/cleaning uses either a distasteful cleaner or something to keep the inside new looking even after prolonged shelf life. Worth running a known cleaner thru it a few times. I since tried a Breville with the no 7 in the triangle mark (not for food) on the plastic cold water tank. It was comparatively useless at double the price and with a very average frothing system. I will soon revert to the Kambrook I think.

I bought one and did do a run with cold water as per instructions. The coffee from my machine is beautiful. Might be luck I don't know.

I am still getting the metallic/ plastic smell and taste...what are the 'known' cleaners?

What I concern is not only the plastic taste, but the impact to health, particularly for men. The plastic part on the water tank may produce some DEHP after high temperature. Anyone opinions?

My KES110 has an aluminium heater tank. it has started oxidizing the aluminium producing aluminium oxide. The end product taste is vile The water comes out milky with the aluminium in it. This is a very serious health issue and also may account for the taste some have noted in above posts

"plastic or metallic smell " "The coffee taste is seriously tainted"

"still getting the metallic/ plastic smell and taste"

"not only the plastic taste, but the impact to health"

There’s a reason that your electric jug is made from stainless steel even though it costs more. It doesn't react with the oxygen atom in the water molecule (heat is a catalyst in the reaction, more heat, more conversion. Aluminium + oxygen + heat = Aluminium Oxide).

Aluminium is cheap. The same reason that lead was used years ago in paint, toothpaste, petrol, lipstick, and more.

How long are going to let the big corporations/Chinese manufacturers bend us over? Till it kills us I guess.

Ian R