Kmart Bluetooth Questions & Answers
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my bluetooth headphones beep periodically. It happens irrespective of if i'm on a call or listenin to music. They are the K43233540 model.
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
KM 43233540 bluetooth headphones are connected to smart TV . Headphones are ON but I don't have audio. What's wrong
Would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
Hey, my headphones (KM43105243) have been working for a year or so now, but last night, I wanted to turn them off while i did something, but i couldn’t. As i held the off button it would just pause the video, activate siri, etc. but it wouldn’t disconnect. So i just left them on to go flat, and then i charged them overnight. And now in the morning they still wont turn on. They aren’t broken, as last night when they wouldn’t turn off they still where connected and played sound and could activate siri.
Thank you- Potato
We are sorry about this, would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
Hi Anko My bluetooth headphones - Model 43161423 The microphone is not working or even indicating it is on! How do i fix this?
We are sorry about this, would you be able to share more information here: external link or call us on 1800 124 125 so our team can assist further.
My bluetooth Wireless noise cancelling headphones wont tuen on, and there is no light indicating anything. I dont have the reciept and i dont want to return them, how can i fix it?
They work when i insert the wire but i still want the wireless function
Thank you for sharing this. We encourage you to reach out to your local store team, who can help assist further with this. Alternatively you can contact our team via: external link
They wont pair to my Mac, it can't find them. Do you know if this is a problem with the headphones, or my laptop? It can find other bluetooth devices I've never paired with
Thank you for sharing your feedback. The team via; external link will be able to help look into your product query further.
my white anko bluetooth headphones (KM43233915) keep stopping themselves from charging after a couple minutes, i just got them. what do i do?
Hi Zali, thanks for reaching out and we're sorry to hear of your experience with your purchase. Please return to your local Kmart store with your receipt and products, a member of our team will be able to advise you on your refund or replacement. If you’d like to discuss this further, please contact our Customer Service team via 1800 124 125 or external link .
Hey Anko. So I bought some wireless noise-cancelling headphones (KM43233519) and they have been working perfectly until now. I used the aux cord with the headphones the other day and since then my headphones have not connected to Bluetooth on any device. I have done everything possible, it is charged (70%) and still won't work. Is there anything I have missed?
Hi Lala, thanks for reaching out and we're sorry to hear of your experience with your purchase. Please return to your local Kmart store with your receipt and headphones, a member of our team will be able to advise you on your refund or replacement. If you’d like to discuss this further, please contact our Customer Service team via 1800 124 125 or external link .
Hiyah! Having the same problem as well, but I don't have the receipt anymore as I threw it out. Is there a way I could fix them??
Hi there, the store can accept any one of the following proof of purchase documents to facilitate the return: • The Kmart register receipt, however, you may provide a clear photo of the full Kmart register receipt, which must include the barcode; • Online Tax Invoice; • Online proof of purchase can also include Zip, Aferpay, Paypal statements etc.; • Financial statement such as a credit card statement or a bank statement (however, when the proof of purchase does not clearly itemise the goods, more than one type of proof of purchase may be required). • Flybuys statement You can take the headphones back to the store along with your your proof of purchase for assessment and refund or replacement. Without any proof of purchase the store may provide you with an exchange or exchange voucher for the current scanning price of the item. Hope this helps
My anko Bluetooth head phones don’t let me type on messages or any social media’s while they are connected to my phone. How do I fix that ?
Hi there! For product assistance, our friendly team via; external link can help you further.
I have anko wireless charging stereo headphones 42895848 but don’t know where the battery compartment is. Can someone help me please
Thank you for your query. The friendly team via; external link can help provide specific product information. Thank you.
What do I do if my Bluetooth headphones 42979609 don’t even turn on when I have charged them?
Hi Mani, we're so sorry to hear this! We'd recommend checking the instruction manual to check they've been charged and turned back on correctly. If they still don't turn on, we'd recommend taking them back to store and the instore team can assist with any returns or refunds.
The sound stutter whenever i watch youtube but its ok when its on tv
Hi there, we're so sorry to hear this! Was this an online or instore purchase?
In store purchase bought it in NSW as a gift to ny father in law but then i have to go back to qld :(
If it's not working correctly, the headphones can be returned to any Kmart store around Australia with proof of purchase. We'd recommend doing so as our instore team will best be able to assist. We're so sorry again for this experience!
Ok thank u so much will do soon
i have a bluetooth anko headset...the blue light keeps flashing slowly but i cant pair or do anything, ive held on button for 10 sec,,all other buttons its just stalled....
Hi Phil, thanks for reaching out and we're sorry to hear of your experience with your headphones. Please return to your local Kmart store with your receipt and products, a member of our team will be able to advise you on your refund or replacement. If you’d like to discuss this further, please contact our Customer Service team via 1800 124 125 or external link .
We cannot find the receipt it was 3 months ago
Who keeps all their receipts
Just typical sell crap with no retribution
Hi Phil, we're sorry for any inconvenience caused by this. A bank statement showing the purchase is also an adequate proof of purchase to take in to store with your headphones.
Ok thanks
My anko bt speaker 42968238 shuts off when I turn the volume by a bit and when there’s bass in a song. Anyone know what’s wrong with it? It’s full battery and there’s nothing interfering
My Anko earbuds model 42968283 won't sync or pair. You can press the power button on right earbud and it flashes as red light after 2 secs. Tried opening and closing case but no flashing red and blue lights for syncing. Not discoverable on my Samsung s5
Same here. Flashes red OR flashes blue. Not both and my iPhone 8 can’t find it. Crap
How to put the soft ear pad back on?
I know it’s been three years, but i actually know this one! You need to try to get a bit of the padding (the flat part on the edges of the pads) under a little slit in the headphones, where the speakers are. If you manage to do it, they will stay in. It’s hard, but possible
My anko bluetooth speaker turns off very quickly every time even though it’s plugged in. Can you please tell me what to do?
I've got the Anko wireless headphone but they only connect to my laptop and they don't show up on my tablet or phone, the phone is a bad model but my tablet isn't so why is this happening?
Try holding rewind and forward button down at the same time while you turn bluetooth on and off on your phone / tablet.
Thanks heaps. Worked a treat. :)
How can i connect these to iphone 8, my iphone wont find them?
Make sure headphones are fully charged. Turn on headphones and place it near your phone. Push both vol up and down button and hold down n the headphones, while holding you turn your Bluetooth on off and on on your mobile phone.
Thank you, this worked for me to connect to Apple Macbook Pro
These headphones will pair with my android phone and tv, but not my iphone 8. I click settings and turn on bluetooth, but it just cant find my device. How do i pair my headphones with my Iphone 8?
I just turned it on from the on/off button (you will have to press it for about 5 secs). The little light will flash with red and blue. Then in the iPhone, go to settings, Bluetooth and find it in there in few seconds. Device name look like KM123456789.
Mate, I know how to turn it on. I turned it on yet my iphone 8 still wont discover it for some reason?
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