Hayley C.
Hayley C.

I’ve got the Mima xari for my granddaughter, could you tell me why the carrycot tips down by the head end plz?

NoraN
NoraN

Hello Just received my Xari 4G and I was wondering if the seat/bassinet is meant to wiggle up and down a bit?

Silvia N.
Silvia N.  

I have the same issue

Teresa S
Teresa S

Hi I need to clean my Mima Xari (the whole pram) Can you please tell me the best way. Thanks Teresa

Teresa S
Teresa S

Hi I need to clean my Mima Xari (the whole pram) Can you please tell me the best way. Thanks Teresa

Toya
Toya  

Hi I use warm mild soapy water with white cotton flannel and just a tad bit of Bleach. After wiping with the soapy solution wipe again with clean water to get rid of the soap and then let it dry. Do this as soon as you see any sign of dirt appearing as its easier to clean. Hope this helps.

Sem
Sem

I’m needing to buy a foot protector urgently pls. How can I get one quickly pls? Anyone in sydney have??

Paul J
Paul J

Can you tighten the cradle to prevent it from rocking too much?

Ajet
Ajet

Where can i fix my daughters mima pram?

Mariam O.
Mariam O.

Please can anyone help with fixing the break pad of mima xari please?

V Walters
V Walters

My hood is slyly leaning to 1 side what can I do to sort it?

Naz Işıl D
Naz Işıl D

Hello my son is 10months old but his head touchs to the awning/sun visor is the re ant solution for this? Thank you for the help

Michael
Michael

Hi, my brake system won't stop down to lock off. Can anyone help?

Dolcerod
Dolcerod

My Mima Xari stroller seat is stuck doesnt go up stays lock in the number III position, how can i fix this?

Chan
Chan  

Hi, I am having the same problem it won’t budge. Can you tell me if you fixed it?

Chan
Chan  

Hi, I have the same problem but stuck in position 1. Can you tell me did you resolve it or did you need to return?

Dolcerod
Dolcerod  

Hello, at least my problem was just that i was not pulling the piece far enough it has to be pulled all the way up in order to cagnge the position on the seat!! It works perfectly!!no need to change the stroller. Hope it helps

Gabriela S.
Gabriela S.  

My mima seat cant stay on any possition it keeps leaning forward... The car seat doesnt tho, is it the chasis or the carrycot/seat?

Amelia D
Amelia D

Hello I got a mima pram last nite its scratches on the chassis and its got scratches on the seat to can u help x

Kaisha M.
Kaisha M.  

My mima stroller wheels get stuck I can’t turn it while pushing my baby. I’m having to lift it up

Louise O.
Louise O.  

The wheel lock is on probably. There are so grey button looking leavers on the bottom front wheels. You need to push them up to release the lock

Ana V
Ana V

Hi I just buy a Mima Kobi and I notice that the seat position doesn’t work I have put on position 1 and it goes back what should I do or to buy another one?

Julia L
Julia L  

Unfortunately I don’t know what the issue is, but I was wondering if you had a problem poping in the 2 plastic parts at each end in the bassinet (to keep it in shape)? The side for legs I poped in no problem but the side where the head is supposed to be just won’t go in. I watched youtube vid of how to do it, but nothing helps.

Hugo
Hugo

My mima Xari stroller front wheel swivel lock button always drop down to LOCK POSITION.

Is there any link or video how to fix the button ?

Mariana
Mariana  

I don't know

Rebecca
Rebecca

How old does baby have to be to go into the sitting up part?

Dana
Dana  

He needs to be able to hold his head up, mine was around 3 months when we started.

Neddy
Neddy

Hi guys, I have a Mima xari stroller. I am trying to use the bassinet alone. Can I use the bassinet alone from the pram or does it have to be attached? Because it seems to go flat when put on the ground. I know it's probably simple but I can't seem to work it out. It's probably my baby dad brain.

Dana
Dana  

Yes you can, there are plastic pieces on each end of the bassinet that keep it from falling and going flat, I watched the install video on YouTube to Assist with assembly. The bassinets should always keep its shape.

Deimante
Deimante

Hi is a kobi seat fit on xari weel frame ? I cant find the shell any where for xari and I both the pram just with carry cot

zee
zee  

Hi sorry I have no idea. I only purchased the mima xari probably someone from mimacan give you an answer

Engy Helmy
Engy Helmy

Hello,I'm from Egypt and I lost my daughter's front left wheel of Xari Mima stroller where can I find replacement or spare one thank you

zee
zee  

Hi,

I am a purchaser like you. I don't have an answer to your question as I have not had any issue with my nina xari. I have had it now for 10 months maybe you asked the retailer where you purchased it from or maybe a mins staff can answer you here.

Mary
Mary

How long can a baby stay in a mima xari?

Jesse
Jesse  

After a year old the stroller isn't good anymore not worth the money.

zee
zee  

Hi Mary, I used the bassinet till my daughter was 4 months when she started trying to sit up. Now using the stroller sit. She just turned 6 months +. I tried my friends 2 year old son on it and he fitted properly. I guess the height of your child will be the greatest determining factor. And you no this varies from child to child hope this helps.

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