24 questions from our users
Hello my son is 10months old but his head touchs to the awning/sun visor is the re ant solution for this? Thank you for the help
My Mima Xari stroller seat is stuck doesnt go up stays lock in the number III position, how can i fix this?
Hi, I have the same problem but stuck in position 1. Can you tell me did you resolve it or did you need to return?
Hello I got a mima pram last nite its scratches on the chassis and its got scratches on the seat to can u help x
Hi I just buy a Mima Kobi and I notice that the seat position doesn’t work I have put on position 1 and it goes back what should I do or to buy another one?
Unfortunately I don’t know what the issue is, but I was wondering if you had a problem poping in the 2 plastic parts at each end in the bassinet (to keep it in shape)? The side for legs I poped in no problem but the side where the head is supposed to be just won’t go in. I watched youtube vid of how to do it, but nothing helps.
Hi guys, I have a Mima xari stroller. I am trying to use the bassinet alone. Can I use the bassinet alone from the pram or does it have to be attached? Because it seems to go flat when put on the ground. I know it's probably simple but I can't seem to work it out. It's probably my baby dad brain.
Hello,I'm from Egypt and I lost my daughter's front left wheel of Xari Mima stroller where can I find replacement or spare one thank you
How long can a baby stay in a mima xari?
I used the bassinet till my daughter was 4 months when she started trying to sit up. Now using the stroller sit. She just turned 6 months +. I tried my friends 2 year old son on it and he fitted properly. I guess the height of your child will be the greatest determining factor. And you no this varies from child to child hope this helps.
I was going to buy a brown mima pram and now am afraid after reading these reviews its expensive so i dunno no wethear i risk to buy it or not especially am not in australia am in dubai and its seems they cant help anybody except people in australia and in reviews they answer people outside australia as if they will help but it looks fake cause its in public And they should act like this ,the suppliers in in dubai only sell and they dont care about coustmer care and am afraid of buying and after 2 months the problems appear and no one could help ..any suggestions?!
Hi Peter, This product review site is an Australian site, we are the Australian distributer and can only help out customers that are located in Australia. I can assure you that the Mima Xari is a fantastic pram and if you had any problems your local customer service team would be able to help you.
We have helped a number of overseas customers now get in contact with their local distributer to help solve any issues and would do the same for you if required. You can also get in contact with your local distributer via their Facebook page or through the website. I hope this clears things up.
My advise will be to make sure u buy from an authorised distributor so you are sure you are getting the real thing. My daughter is 5 months now and we have not had any issues. We graduated from bassinet now to the real seat and I'm loving every bit of it. I have the brown one and it's fantastic. I bought mine in Atlanta and the they were really helpful with all my set up questions. I love the fact it's all leather so it's easy to clean.
Buy your pram from a brick and mortar store - so you have a copy of your receipt a contact should you have any problems.
I was thinking about purchasing a mima xari pram my friend has one and says that whenever she walks with it on the road or foot path she can't walk with it properly because the pram actually feels like it's going to break.. Is this true?
Hi Selzi - The Mima Xari is a very stable pram and we have not heard of this issue before, please ask your friend to contact our customer service team on 1300 722 302 so we can chat to her about this and take a look at her pram to find out what is going on. If you have any further questions please do not hesitate to contact us directly via our distributer email@example.com
Yes this is very true and I have a video to show the noise it makes without my son being in it. The stroller is cheaply made. The leather part is also getting mess up and nobody from the U.S is helping. Good luck with your search of stroller I do recommend the stokke xplory there customer service is excellent and they go out there way to help you.
Never had a problem with mine and I walked 5-6km a day over a variety of surfaces. I now have another pram and really notice how heavy and hard to steer it is compared to the mima. Only downside to mima is size when collapsed is bulky making it best for a neighbourhood pram rather than traveller, and they grow out of it quickly as its short, I got 18 months out of mine before it felt to small. Other than that it's a beautiful pram to look at and use.
How can I order an all white stroller? White bassinet also (like Kourtney Kardashians) I want no black on it.
Hi Donna - it is not made all white (the bassinet does have black on the bottom) the toddler seat is all white. You can see at http://mimakids.com.au/mima-xari/
My mima xari front wheels not working properly. They have become very stiff. How can I fix this please? I must say everything else is perfect about the pushchair. Just the front wheels.
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