TANYA J.
TANYA J.

I can't close it

Daly
Daly

The air fryer used to turn off when I pull the basket out and now it doesn't. Anyone have the same problem?

Annette Mitchell
Annette Mitchell

I purchased my 3.5 air fryer this morning, but it did not have a booklet of instructions in the box. So hard to start using it when no idea of temperatures for various things...i.e. frozen chips

Jessica
Jessica  

Jump onto Google and type in the model number and there should be a manual you can look at or download what temperature you need for things. I usually leave it on 180 all the time and it works fine

Mary
Mary

I bought a Mistral 3.5 Air fryer, and one of the little silicon tabs on the rack is missing, can you please tell me how to get another set

Wendy
Wendy  

yes I lost one of mine too..

Wissal A.
Wissal A.  

زر التوقيت لا يعمل هل ممكن اصلاحه

Mary
Mary  

I was waiting weeks for your reply, so I returned the air fryer, thanks

Amanda B.
Amanda B.

Hi can someone tell me what size in cm is the basket inside please

Gelar A.
Gelar A.

Can i use an foil on it

DMAC Perth
DMAC Perth  

Aluminium foil yes

Bryan D
Bryan D

Can the rack and the "basket" separated, be placed in a dishwasher?

John S.
John S.

Are they still available ??? I have one myself and im very happy with it ,,, and i want to purchase another one for a friend ,, thanks John

Amayzingone
Amayzingone  

Yes still available from Woolworths @ $49. Make sure it has the dial controls and not the digital control panel.

Rosemary K.
Rosemary K.

Why does my mistral microwave & air fryer have so much moisture in it after microwaving?? It is very frustrating!!

Amayzingone
Amayzingone  

Check the fan is working in the microwave. Air fryer should have ZERO moisture!

Kaz Sth Melb
Kaz Sth Melb

My rack has lost some of its non stick coating even though I have treated this with much care. Are Silicon mats OK to use??? Does Mistral have these for purchase??

Amayzingone
Amayzingone  

This is the problem with these CHEAP air fryers. You get what you pay for. And this one is the cheapest of the cheapies! They are just limited use "disposable" air fryers. When the non-stick coating starts coming off they can become toxic! Just throw it away. I recommend replacing it with a Philips air fryer. Much better quality. Longer lasting, more durable and much better cooking results!

Kaz Sth Melb
Kaz Sth Melb  

Thank you for your reply. The reason I bought this one was because it Was cheap. Single person usage and not knowing much about it. Discovery of the Air Fryer has made this my most used kitchen item at the moment. If I can purchase a type of liner that I will be able to continue cooking for a period of time, I will certainly try. This have been the best bargain priced product I have bought for a long period of time.

Nerina V.
Nerina V.

I have only used the minstral airfryer once and it worked very well. The second time I used the airfryer the panel flashed but then converted quiuckly to the four lines. How can I fix this so the panel reappears. I have tried pressing the on/off button. Nlothing seems to work and I continue to ge the horizontal blue lines.

Amayzingone
Amayzingone  

This section for the 3.5L air fryer with the 2 dial controls. Digital control air fryers are unreliable. Suggest you take it back for a refund

Rebecca D.
Rebecca D.

Something got burnt on the element, turned the air fryer off and wiped the element down once it had cooled. Fryer won't turn on now. I've never had this happen before. I had a Tefal air fryer for 7 years and it was fine. What is the solution to this issue? We've only had the Mistral one for 3 - 4 months.

Nicola
Nicola

The 10l Mistral air fryer from Woolworths has 4 small pieces of plastic attached to the corners of the internal rack/tray. Does this need to be removed prior to cooking? Not sure if it’s part of the packaging but it’s soft plastic that would need to be cut to be removed

JAT
JAT  

I have the 3.5l fryer and it has 4 small black silicone ‘feet’-they hold the tray off the floor of the fryer so the food won’t sit in expelled oil-Hope that helps!

Trish
Trish

Can the base be removed and how do you get bout the rack

Brenda Irvin
Brenda Irvin

Can a whole chicken be cooked (1.9kg ) in Mistral MDF015B?

Dan in Brisbane
Dan in Brisbane  

Sorry I haven't tried cooking a whole chicken in that. I suspect it might be too big for 3.5L size

Brenda Irvin
Brenda Irvin

Can a whole chicken be cooked (1.9kg ) in Mistral MDF015B?

Sandy L.
Sandy L.

Have had mine for 2 days. It stops cooking with 2 minutes left to go on the timer. Is this a fault ? Or is this how they’re meant to work?

Maria
Maria

I purchased the 3.5litr mistrel air fryer yesterday but there was noinstru tion manual included which I find very odd. Pls advice as ro how I can obtain the instructionmanual. Thankyou

Maria
Maria  

On opening the box of the mistral air fryer there was no instruction manual and as such pls advicenas to how I can get hold of one

Kim
Kim  

I found it on Google here is the link external link 

Oka
Oka

I've lost 2 silicon tabs for the air fryer's basket. Where can I find or buy replacements?

PReviewer
PReviewer  

Mistral

Mistral
Mistral   DM   

Hello, please call our warranty department on 1300 373 199

Martin
Martin  

Is there a warranty department number that can be called from New Zealand or internationally?

Mistral
Mistral   DM   

Hi Martin, for NZ it's the same number. Thank you

Elizabeth Lish Š.
Elizabeth Lish Š.

My air fryer came without any instructions. Where can I find a manual or instructions to use this model please?

Mistral
Mistral   DM   

Hi Elizabeth. All user care manuals are on our mistral website (mistral.com.au) Thank you

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