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Frank
Frank · Digital First Comprehensive

I live in the concord nsw area who are your local smash repairers and can we choose our own.

Oceania Insurance
Oceania Insurance   DM   

Hi Frank. Thank you for posting on our review site. If you wish to choose your own repairer you would need to select 'Choice of Repairer' as an option when quoting, our claims specialist would then review there quote at the time to determine if acceptable. Also a list of local repairers is available from our claims specialist at the time of claiming. Due to privacy and security of your personal information if you have any further questions please email us at social@budgetdirect.com.au with your policy number, full name, date of birth and address on file. Once received we can assistance further. Take care. *Eve

Tom L.
Tom L. · Oceania Insurance

Why are silly people putting reviews when they have never made a claim the worth of insurance is when a claim is made and the experience with the claim. This website has mostly useless reviews. The two claims were both one star this insurer should be rated 1/5

Oceania Insurance
Oceania Insurance   DM   

Hello Tom. I'm sorry to hear you are disappointed with our review site. This site has been setup to allow all types of feedback to be posted not just in relation to a claims process. We are more than happy to investigate any issues you may have. Please feel free to email us with your policy number and further details of your situation to social@budgetdirect.com.au should you wish for us to look into anything. Take care. *Eve

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