Philips L'OR Barista Latte LM8018/90 Questions

Wander Neto5y · L'OR Barista Latte LM8018/90

I bought this machine few months ago. Now milk frother is not working properly anymore. It's spinning and getting hot but milk is not frothing. It seems the lid is not closing completely. Have anyone had this same problem?

Philips Domestic Appliances DM 5y

Hi Wander, thank you for your message here on ProductReview. How unfortunate to hear that your the milk frother on your machine does not work properly anymore. In your case we'd recommend following these steps: external link . Hopefully it'll solve things, and if not then please do not hesitate to contact us.

Kind regards, The Philips Australia Team

Wilko5y · L'OR Barista Latte LM8018/90

Hi, can I use the milk frother to heat up water to add to the expresso? Thank you. Peter Wilkinson

MataH 5y

Yes you can put whatever liquid in the frother. The actual shaker (the little wheel) is very powerful so with milk or foaming liquids you have to be very careful not to go over the max line so it doesn't spill over, and it's not much. Water should be fine a bit higher. The frother stand (with the electric contact) is part of the machine, you cannot take it away in camping! :D Bare in mind that you can choose the size or repeat pressing the button, so you can have a straight longo instead of adding water to the expresso if you like it lighter.

Philips Domestic Appliances DM 5y

Hi Wilko, thank you for your question. We don't recommend heating up water with your milk frother. For further assistance, you can contact our product team via 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST.

Kind regards, The Philips Australia Team

pcameron646y · L'OR Barista Latte LM8018/90

The capsule loading mechanism is jamming when opening to either load or eject capsule - is this reparable or parts available?

Philips Domestic Appliances DM 6y

Hi there, thanks for your question. We'd love to take a closer look at that for you. Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on 1300 363 391 (AU) or 0800 658 224 (NZ).

Kind regards, The Philips Australia Team

jgl1236y · L'OR Barista Latte LM8018/90

Hi, I was just wondering - what's the purpose of the grey plastic tool that was included in the box (15 cm long handle with scraper/wedge on the end)?

Philips Domestic Appliances DM 6y

Hi there, thanks fro asking. We like to get in touch and see how we can help. We advise you to contact our product experts directly via the below number for further assistance: Call us 1300 363 391 Monday - Friday: 07:00 am - 07:00 pm EST

Kind regards, The Philips Australia Team

Suzy6y · L'OR Barista Latte LM8018/90

Hi guys, Any reason you haven't introduced hot chocolate pods or which ones would be compatible with my L'OR Barista :) Suzy

Philips Domestic Appliances DM 6y

Hi Suzy, thank you for reaching out to us here. We'd like to refer you to our product specialists for more information. You can reach them directly on 0800 836 761 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help. :)

Kind regards, The Philips Australia Team

Tompatae 6y

Any Nespresso* compatible hot chocolate capsules will fit the L’OR machines and are available in supermarkets. When I make hot chocolate I just use the milk heater/frother on my L’OR to heat the milk and use regular drinking chocolate powder in the mug, just as easy as a capsule and cheaper.

Suzy 6y

Thanks for that :)

Philips Domestic Appliances DM 6y

We can indeed confirm that Nespresso cups will fit, and will be compatible with the L'OR Barista.

Kind regards, The Philips Australia Team

Suzy 6y

Thank you so much....will still remain faithful to L'OR Barista though....everyone loves the coffee too much ;)

Claire7y · L'OR Barista Latte LM8018/90

How to heat milk up with the milk frother? I followed the instruction below from L'OR website. But, the temperature of the milk wasn't changed.(I used milk stored in refrigerator). brewing coffee works fine. I purchased my machine a few days ago. Does it mean my coffee machine is broken? or did I miss something? Your answer would be appreciated. Please.

------------------------instructions to heat milk from L'OR website You can use your L'OR Milk Frother to heat milk without frothing it. 1. Detach the metal whisk from one side first 2. Remove the metal whisk and press the power button to heat up the milk The milk is heated up to approx 74°C to ensure the best froth and taste. Milk proteins start to break down and burn if the milk is overheated."

Philips Domestic Appliances DM 7y

Hello Claire, Thanks for submitting your question here. We tried searching for the answer ourselves, but we weren't able to find the answer just yet. We would recommend to reach out to our coffee team at the following number: 1300 363 391. They should be able to assist you further with this. Don't give up yet! :)

Kind regards, The Philips Australia team

Claire 7y

Thank you. The coffee tastes great. I love this coffee machine. I won't give up. :) I will contact your coffee team. Thank you for your kind answer.

Liana7y · L'OR Barista Latte LM8018/90

Is this the latest model and what makes it different from the LM8014/60 please.

Liana

Philips Domestic Appliances DM 7y

HI there, thanks for asking. Our L'Or line of coffee machines are all released at the same time. The difference between these models is the the premium colour. For more info please follow this link: external link The LM8018/90 model comes with a Premium Black design. If you have any further questions, feel free to ask.

Kind regards, The Philips Australia Team

Liana 7y

Thank you I have already ordered mine from Myer and will give you a review in a month's time. Hopefully I have chosen well. Thank you for being kind enough to reply to my queries. Kind regards, Liana Boulay

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