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Philips PerfectCare Elite Plus

Philips PerfectCare Elite Plus Questions & Answers

GC9681/80, GC9671/50
4.1 from 24 reviews · View Statistics
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5 questions from our users

Xiane A.
Xiane A.asked
PerfectCare Elite Plus

What to do when steam is not working?

6 answers
Mark
Mark

Hi, have not experienced the problem please check manufacturer help section.
Cheers,

Xiane A.
Xiane A.

Thanks alot for responding Sir.. We'll bring it to the customer service instead because we couldn't figure it out.
Stay safe

Philips
Philips S.Philips

Hello there, thank you for you question. Have you already tried descaling your appliance? You can find instructions on how to do it here: https://www.philips.ae/c-m-ho/ironing/descaling/how-to-descale-my-philips-steam-generator-iron?int_origin=2_CP_all_quick_sa_en_descale_steam_generater_iron_perferct_care_elite_silence#perfectcareelite.

If this does not help, please feel free to get in touch with us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. We'll be happy to assist you further.

Kind Regards
The Philips Australia Team

Rab
Rabasked
PerfectCare Elite Plus

What’s the difference between the philips perfect care elite plus GC9681/80 & GC9682/86?

3 answers
Mark
Mark

Hi Rab, Sorry but not sure as I did my research prior to purchasing, I'm sure if you google both items you can find the answer.
Cheers

Philips
Philips S.Philips

Hi there,

Thanks for reaching out to us here. We would love to help you to select the best model for your needs. To do this, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.

Kind regards,

The Philips Australia Team

Rab
Rab

I’ll call them
Thanks

Hilray C.
Hilray C.asked
PerfectCare Elite Plus

my iron ceases to steam why

3 answers
Philips
Philips S.Philips

Hi Hiray, thanks for your message on here. What a pity to hear that your iron has stopped producing steam. We'd be happy to help you find out why. There could be multiple reason for that. One of them being that there isn't enough water in the tank. Please make sure you fill the tank before every use. You can find other possible causes right here: https://www.philips.com.au/c-f/XC000005528/my-philips-steam-generator-iron-does-not-produce-steam. Feel free to reach out to us on Facebook and Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391.

Kind regards,
The Philips Australia Team

Lincoln D.
Lincoln D.

arter draining the descaler do water need to added back

Philips
Philips S.Philips

Hi Lincoln, thank you for your message. If you need any assistance, we advise you to contact our colleagues via 1300 363 391 (Monday - Friday: 09:00 am - 05:00 pm EST). They'll be happy to assist you!

Kind regards,
The Philips Australia Team

Jgriffiths
Jgriffithsasked
PerfectCare Elite Plus

Can I get gc9682/86 PerfectCare elite plus in copper and black generator steam iron???

1 answer
Philips
Philips S.Philips

Hi there, thanks for your questions. We don't seem to have the GC9682 in that colour in our webshop. However we do have the GC9681 in copper and black. You can find that one right here: https://www.philips.com.au/c-p/GC9681_80/perfectcare-elite-plus-steam-generator-iron. If there's anything else we can help you with, please let us know.

Kind regards,
The Philips Australia Team

Tony
Tonyasked
PerfectCare Elite Plus

Can I know whether the steam output same as Laurastar G4 ? 350KPA but Philip model indicate 600g at 8 bar .
My Laurastar G$ ( model 746, Type 04-HG-0263) was faulty and quoted repaired cost at $590 which is 8 year old .

I am quite keen in Philips products as new Laurastar model cost around $1399 to 1599 .

Can I have some comments or suggestion?

Regards

Tony K

1 answer
jaya36
jaya36

sorry for the late reply... I honestly wouldn't consider either - go for the industrial Italian Comel Snail... user serviceable and replaceable parts, designed to be on all day, but you would have to adjust for temps per fabric type unlike the laurastar or phillips. Having had both the phillips and laurastar, I'm not impressed with either, and when I used my friend's Comel - what a difference! I think the snail runs about $700. Honestly depends what you do with it, if it's ironing mostly synthetics, or thick cottons, or if you sew.

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