Pursonic i7 Pro Questions & Answers

I am.looking for one also.. any luck?

Looking for one also.

Why not contact them and ask? info@pursonicusa.com I found them very responsive and helpful when I needed parts

I put mine in the bin after the first use. It is rubbish. My father used to say you get what you pay for.I have learned from experience that he was right.

I put mine in the bin after I couldn't use it.

good for you

We had the same issue of beeping while charging. Would not waste your time with that model. Cut your losses and bin it. That puts an end to the beeping......

ok can we acknowledge how stupid this answer is? just sell it on facebook marketplace or give it to a relative

I can't help you. I gave mine away a long while ago and bought a stick Hoover from Godfreys, I am very happy with my purchase!

thats nice...

Try looking it up online.

ask chatgpt and it will give you best price options

I would buy a new vacuum if I were you. I did. I bought a stick one from Godfreys. It's on sale now for $149

Hoover Ultra Light Hand Held works well for me,as it even cleans my Chinese woolen rug and at half price,

I'm pleased I purchased it.

no one cares about your stick vaccum from godfreys

You probably can't, you need to buy a new vacuum from a reputable retailer like Godfreys. I have learned

my lesson.Never buy a cleaner online. Mine had hardly any suction and would only pick up dust and nothing

else!

Please ignore grageG above, the product itself is excellent if you don't expect it to walk your dog and do the dishes too. You can email info@pursonic.com.au, they will sell you a replacement charger cable. Their service is excellent.

yes it is excellent and you can also just look around the house for a 1 cm plug that you can use. might not deliver power that much, but its a good temporary solution until you get a better one

You probably need to buy another vaccum and a hand held one.

No I want this one fixed

Sorry i thow my away its not worth it..

Ann

Any suggestions of where I go for a replacement

nah dont just contact info@pursonic.com.au

Hi Marie, sorry I can't help you as mine would pick up dust but not small things such as threads.Wouldn't clean my woolen Chinese rug. It would just roll the loose wool into balls. When I emailed the seller, they didn't respond.

I've since bought one from Godfreys that works.

Grace.

You can email info@pursonic.com.au for spare parts and to enquire about servicing. Their support is very responsive and helpful.

Thanks Simon and Grace for feedback

Thanks Simon and Grace for feedback

I'm sorry Denis but I have no experience with the battery (or with problems). Mine has been running ok lately once I sorted out the problems to which I referred in my post

I have the same issue with mine. Did you manage to rectify the issue?

Hi, same problem with the left wheel and E004. I tred everything but it doesn't work. Is someone could give me the Pursonic product support contacts details pleased? I can't find them on Internet.

Thanks

Franck

I have the same problem! Any answers yet?

Still haven't heard anything.

do you clean it after every use, something maybe caught in it. I give mine a thorough clean after each use.

Have you charged it enough? I also clean after every use so it is ready to go the next time

Hey, I one thing i noticed is that the two big rollers underneath the robo vac are removable. Sometimes there is a buildup of hair on the axle of the rollers. Have you checked for that? And as Crumb said, it could be that it needs charging.

What does the manual say about the meaning of error 2??

i have stripped it right down taken rollers out still shows error eoo2 is it possible the battery need changing

It could be possible. What does the manual say about this error?

thanks everybody for your help. i again stripped it down, this time i found hair was right inside by the drive wheels are

it now goes well again thanks

error 002 - in the manual - says that something is wrapped around the brush and needs to be untangled, before it works again

Sorry, do not know

Hi Luisa,

info@pursonic.com.au