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Rufus & Coco Wee Away

Rufus & Coco Wee Away Questions & Answers

3.9 from 39 reviews · View Statistics
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15 questions from our users

Sue B.
Sue B.asked

Does wee away work on my bedding

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Sue,

Thanks for getting in touch with us about our Wee Away product.

Yes, use some paper towel initially to soak up the excess urine, then saturate the patch of urinated area in the Wee Away. Please leave to dry thoroughly so the Wee Away could break down the crystals in the uric acid.

Repeat this step about every day for just under one week. After the final application, put some water on the area and soaked up the excess with some paper towel.

If the mark visible without the blue light Sue it might otherwise be advisable to shampoo your beddings after your final application of Wee Away.

Warm Regards,

Customer Service

Judy K.
Judy K.asked

Does it get bad dog odor out of carpets

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Judy,

Rufus & Coco Wee Away is a professionally formulated odor and stain remover, perfect for carpets. It contains naturally derived enzymes and a fresh scent to neutralise odor, deodorise and remove urine, faeces and vomit stains (even old stains!) without harsh chemicals.

To ensure that you're using it correctly please follow the simple directions below:

Turn the nozzle to stream and saturate the entire soiled area, particularly the edges of the stain. Allow to air dry. Repeat as needed. After the final application has dried, rinse sparingly with water and blot dry with a paper towel, working from outside to centre. No scrubbing required!

Kind regards,

Rufus & Coco

Jay H
Jay Hasked

Hi, ive just moved into a new house with 3 yr old cat and i think he has sprayed near tge front entrance but i cant find a specific area. Would wee away help with tge odur if sprayed on a large surfce area of floors and doorway? Any suggestions?

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Jay,

Absolutely! Spraying Wee Away across the full surface would definitely help with the odour. Spray the surface, leave it on to work for a couple of hours, and then wipe down with water.

Love, Rufus & Coco

Jas
Jasasked

Hi Rufus and Co, I have an elderly cat that when its stressed or if he's been sleeping in a room and we've closed the door on him, he poos. It is driving me nuts. He seems to do it in one area. I have used this product here and there and am quite happy with it however I would like to know the best way to clean up the gross poo, prevent him doing it there again and to get rid of the smell? Thanks..

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Jas,

Thank you for getting in touch with us!

Rufus & Coco Wee Away is a professionally formulated odour and stain remover for urine, vomit - and faeces!

Firstly, remove the excess waste with paper towels. Now, turn the nozzle to stream to saturate the entire soiled area, particularly the edges of the stain. Allow to air dry. Repeat as needed. After the final application has dried, rinse sparingly with water and blot dry with a paper towel, working from outside to centre. No scrubbing is required!

Please note, do not shampoo the carpet until after you have cleaned the area with Wee Away, and don't dilute.

We hope you find that this works pawfectly!

Holly
Hollyasked

Hi there. I have been reading up on using wee away on couches, mattresses, and carpets. Can I use this product on tiles, lenolium, or hardwood?

Also I have been looking for ingredients and haven’t been able to find them. I am allergic to latex and coconut and before I use it I want to make sure I do not have a reaction. Can you let me know if there are any of these in the Wee Away original Formula?

Thanks for the help.

Holly

3 answers
OCP
OCP

On hard services you should be able to clean pet accidents easily as they won’t soak up the pee like carpet. Just use water soap and vinegar. Don’t waste your money on this.

Nola
Nola

I certainly wouldn't waste such a valuable product on tiles and hard surfaces. For my tiles, I use bleach or disinfectant in very hot water. Wee Away is wonderful for use on carpets. That is what I use it for. It is amazing.

Rufus & Coco
Rufus & C.Rufus & Coco

Hi Holly,

Thank you for getting in touch with us! :)

Wee Away has been used on a wide variety of surfaces - from fabric, upholstery, mattresses, carpets to lino, tiles, cement, even in a car to get rid of spilled coffee! As it helps with any organic stain / odour. However, we do suggest doing a patch test first in case your surface has a different treatment.

Wee Away doesn't contain latex or coconut; it contains water and a natural enzyme that breaks down the urine crystal which causes staining and odour.

Kind regards,

The Team @ Rufus & Coco

ToriLee199
ToriLee199asked

Hey, my name is Tori. My daughter's cat had kittens on Christmas day. They use the kitty litter sometimes but most of the time the pee wherever they want. I would like to know if I spray Wee Away everywhere except their kitty litter box will it help train them? and Does Wee Here work on kitten/cats too?

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Tori!
Thank you so much for sending us your questions.
Wee Away is an odour and stain remover, and the active ingredient is an all natural bio-enzymatic technology that works to breakdown the urine crystals that cause staining and odour. Wee Away isn't exclusively designed to prevent your pet from re-offending. For dogs, by breaking down the urine crystals, it removes the pheromones from the area. Pheromones are found in the dogs urine and are an attractant which triggers the dog to mark their territory in the same place. However, reoffending in cats is more closely linked to behavioural causes. So in this case, removing the pheromone from the area does not have the same effect on cats as it does for dogs.Our Pee Here product also works by using attractant pheromones, so it wont be as effective for cats as it is for dogs.
Toilet training young pets does require a lot of time, patience and consistency. Our suggestion would be to make sure your tray is placed in an accessible area for your kittens to find and make sure that it stays in the same place so that they learn where to go. However, when little accidents do occur, Wee Away can certainly be used to help you clean up the mess.
I hope this is helpful and if you have any further questions please don't hesitate to ask :)
Love, The Team @ Rufus & Coco

blakey46
blakey46asked

my cat has peed down one of my heating ducts leaving a terrible smell. Will your product work for this and if so how would I apply it.

2 answers
angie
angie

it should it works for my toy poodle

Rufus & Coco
Rufus & C.Rufus & Coco

Hi there!
Thank you for your question :)
Although Wee Away is a professionally formulated odour and stain remover and is suitable for use on carpets and other surfaces, I would not suggest spraying it into your heating ducts without checking with the manufacturer first to determine whether or not it is safe to do so.
I hope this is helpful and if there is anything else we can do to help you, please let us know.
The Rufus & Coco Team

samantha
samanthaasked

Hi, does your wee away work on couch's? because on the bottle it says it may stain? I have a puppy who has accidents on the couch and would like to know if it would work on the couch

thank you

2 answers
angie
angie

some couches it dose stain i put on a cloth and sit it on couch
Hope this helps

Rufus & Coco
Rufus & C.Rufus & Coco

Hi Samantha,
Wee Away does work on couches. It is best to always test a small area for colour fastness first as different fabric can react differently.

If you have any other questions please let us know or give our office a call, we are always happy to help!

Love the Rufus & Coco team

Michelle W
Michelle Wasked

Does this product work for older dogs too please?

2 answers
Mandy
Mandy

Yes works for all age dogs

Rufus & Coco
Rufus & C.Rufus & Coco

Hi Michelle,

Yes! Wee Away works for dogs and cats of all ages. It will remove the urine, faeces or vomit stains. It makes clean up easy!

If you have any more questions please let us know or give us a call and we can help you out - 1300 851 422

Love,
The Rufus & Coco Team

Dee
Deeasked

I've just realised that my cat as peed on my guest mattress does the product work on dried urine ?

2 answers
Mandy
Mandy

Yes works perfectly on dried urine.

Rufus & Coco
Rufus & C.Rufus & Coco

Hi Dee,
Yes Wee Away certainly does! Just follow the instructions on the back of the bottle, and give the area a good spray. Wee Away will remove even the old stains!

Let us know how you go!

- The Rufus & Coco Team

Tiff e
Tiff easked

I have a kitten who is having accidents under my bed, I have treated the area with wee away and I am wondering how long I should keep my kitten out of my room for??

4 answers
angie
angie

i have treated my carpet near my bathroom with wee away and also used rufus & coco Pee here on his nappys in the bathroom I know have no problem he goes in the bathroom every time

Mandy
Mandy

I'd probably just wait until floor drys.

Rufus & Coco
Rufus & C.Rufus & Coco

Hi Tiff,

It is best to wait until the floor is dry to get your kitten back in - just so that they don't notice where you have cleaned up the accident and go back to the same spot.

If you have any other questions please let us know!

Thanks - The Rufus & Coco Team

George
Georgeasked

How can this be used on a mattress? Should I just saturate the area with the product?

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi George,

What a great question!
Rufus& Coco Wee Away can be used on mattresses in a similar way that you would apply the product to carpet.

Firstly, remove any excess urine or faeces from the mattress - soak up as much of the urine as possible with some paper towels.
Then spray Wee Away onto the soiled area including the edges of the mark or stain so that the area is saturated (always test the product in a small area in case of colourfastness).
Allow this application to air-dry thoroughly. You may need to repeat the process if you are trying to remove a stain or the urine saturation was quite a lot.

Once you have finished your final application and it has dried, dab the area lightly with water to remove any excess Wee Away.

We have had some great feedback of parents who use our Wee Away product for their children who wet the bed!

Let us know how you go!

- The Rufus & Coco Team

Zara M
Zara Masked

Does this work on poo smells?

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Zm4,

Rufus & Coco Wee Away certainly does work on poo smells, it will work to neutralise the odour plus remove any stains that may be left behind.

Make sure you clean up the mess completely or as best you can, saturate the area where the faeces was or where the smell remains and then allow to air dry. Always make sure to check for colourfastness in a discreet spot first. Repeat as needed until the smell as gone. Once the smell has disappeared, rinse the area with water and a paper towel to remove the excess residue.

Thank you for asking about our award winning Wee Away, let us know how you go!

Love,
The Rufus & Coco Team

crystal
crystalasked

Is this ok to use on kids play area and kids toys?

1 answer
Rufus & Coco
Rufus & C.Rufus & Coco

Hi Crystal,

Rufus & Coco Wee Away is 100% natural, made from natural enzymes that help to break down the uric acid crystals to prevent the animal from re-soiling in the same spot; it also helps to remove staining. So, being natural it is completely fine to use on kids play areas and toys.

However, I am wondering if you are trying to prevent your dog from chewing the kids toys? If so, Chew Stopper which contains the world’s most bitter ingredient is a better solution http://www.rufusandcoco.com.au/dog-products/chew-stopper-quit-chewing-bite-stop-dog-teething

If your pet has weed on the kids toys, we recommend that you give all of the toys a good wash with disinfectant in the sink or washing machine to sanitise them as kids tend to put toys in their mouth etc. It is worth considering that your pet may be a little jealous of the attention that the kid/s are getting resulting in your pet urinating in the area that the kids are playing, if you try to separate play with kids play this may help prevent this behaviour in the future.

Love
The Rufus & Coco Team

Sissycozma
Sissycozmaasked

I have used wee away and I'm very disappointed,I did everything it said and still the terrible cat urine smell is there?

1 answer
Yvonnea
Yvonnea

Assuming you have absorbed as much of the cat urine with paper or fabric towelling, I advise really drenching the spot with Wee Away. You didn't say what type of flooring the urine was found on. Wooden and lino should be a breeze, carpet is another matter, especially if there is underfelt...urine will leak into the underfelt. Retreat the area. Also, the cat may be spraying elsewhere if there is still a smell detectable. I have used WeeAway for years now, having tried others, this is the best product on the market for animal accidents around the home. Have you tried contacting the Rufus & Coco website - they are very helpful with all their products. Good Luck!

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