Valerie Pilbin
Valerie Pilbin · POWERbot VR7000 Pro

I have a VR7000 Vacuum just had a new battery put in & it doesnt seem to be charging,what can be wrong?

Samsung
Samsung   DM   

Hey Valerie, I am sorry to hear about the issue you've been experiencing with your device. I would suggest getting in contact with a Samsung service centre, as they will be able to best advise moving forward with this issue.

You can find your nearest service centre here: external link 

Kind Regards,

Brian Samsung AU

ty_buchanan
ty_buchanan · POWERbot VR7000 Pro SR10M7030WW

Why do vacuum producers lie about how long the battery lasts? In reality Dyson lasts 7 minutes and Samsung last 30 minutes. It is time the ACCC did something about the false advertising!

darkness
darkness  

does your car average the litres per 100/km the manufacturer makes claim to? Have you spoken to you car manufacturer when it doesn't. What about your mobile phone battery life? Run times are always based on ideal factory conditions and normally on the lowest power setting- not always real world, but a reflection of what it the product is technically capable of.

Julie P
Julie P · POWERbot VR7000 Pro SR10M7030WW

Put powerbot back on home base after it got stuck in a small area (it could have got out as it was not jammed). Once it is fully charged again, how do i get it to finish off without having to redo areas already vacuumed?

disappointed
disappointed  

It will redo what it has done already, unfortunately. I would take it to the area you want vaccumed and start it there.They are not as clever as they say!

Burty1109
Burty1109  

Very disappointing - i is not smart at all. Does not map house. and starts he same room everytime.

ty_buchanan
ty_buchanan  

Dump it in the bin. That is where all the rechargeable battery devices belong. Product producers put out blatantly false advertising. This is a job for the ACCC.

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