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Steelcraft Acclaim Reverse Handle

Steelcraft Acclaim Reverse Handle Questions & Answers

3.2 from 114 reviews

33 questions from our users

Kisitu A.

Kisitu A.asked

Am struggling to assemble it, i push the tires on but not matter how hard i push, no click sound and the tires are not secure, was hoping i could this in less than an hour

No answers

HeeJae Y.

HeeJae Y.asked

Hi, Could the handle be extended? I feel its bit shorter than other prams I need to band my back to walk and it gives me back pain. Otherwise I keep kicking it.

No answers

B'mal T.

B'mal T.asked

When attaching the wheels in first time assembly, do I get the rubber thing off?
I cannot seem to be able to push the wheels with the rubber washer on.
Please help.
Thank you all in advance.

2 answers
Steelcraft
Support C.Steelcraft

Hi B'mal T. Thanks for your question. Please call our consumer support team on 1300 303 330 so we can further assist you with assembling your Steelcraft Acclaim Reverse handle. Kind regards, the Steelcraft team.

Kisitu A.
Kisitu A.

would be nice to have an answer written here, am having a similar issue, already talked to customer support and not much help to be honest


Nicola L.

Nicola L.asked

My canopy will not stay open always folds back no matter what I do anyone have any suggestions???

1 answer
Steelcraft
Support C.Steelcraft

Hi Nicola L. Thanks for your question. Please contact our consumer support team on 1300 303 330 so we can assist you further. Kind regards, the Steelcraft team.


ddar

ddarasked

I have acclaim stroller CAT.NO 36742T Batch 09 05. Is it possible to replace a bumper bar with the new one from newer version of Acclaim and is it possible to buy it separately somewhere

1 answer
Steelcraft
Support C.Steelcraft

Hi ddar, thanks for your question. We no longer have any parts available for the older version and unfortunately the newer version are not compatible. Kind regards, the Steelcraft team.


Bec C

Bec Casked

Just wondering if there is a capsule for the acclaim as well as a toddler seat for the acclaim?

1 answer
Steelcraft
Support C.Steelcraft

Hi Bec, thanks for your question. if you could please give us a call on 1300 303 330 with the Cat No from your stroller frame so we can advise if there is a compatible capsule available for your Acclaim stroller. We don't recommend the use of toddler/skate/stand on boards as we haven't tested them with any products in the Steelcraft range. Kind regards, the Steelcraft team.


Kerry_29

Kerry_29asked

Hi there I have recently purchased a second hand acclaim and a sns unity capsule thinking that they could be used together but it seems that the front bar does not allow the capsule to securly sit safely in the pram can you purchase a different front bar?

1 answer
Ianblueeyes
Ianblueeyes

The aclaim is NOT capsule compatible! You will need another pram to go with the capsule


Nadia carey

Nadia careyasked

How much the price ?

1 answer
Jelly Lopez
Jelly Lopez

Hi Nadia.. I bought mine $279 it was on sale tho.


Rajvan

Rajvanasked

Have these 2 pram but same problem in both not steer properly...can anyone help plz ..m in doing any mistake..plz answer I m in he'll now

1 answer
Emma
Emma

The pram steers & is controlled a lot better if you lock the 2 front wheels in the straight forward position. There is a red leaver on both wheels that you press down to lock them in place. Good luck!!


Rajvan

Rajvanasked

I have that pram wanna ask does it connect with any of steelcraft capsule or need connectors for that..plz help

3 answers
baby12
baby12

I m sorry cant tell you that i didnt use capsule for my baby .

Rajvan
Rajvan

Ok..thanks

traci91
traci91

I have a safe and sound unity capsule and it connects. it also takes the steelcraft infant carrier I believe


hina

hinaasked

Can anyone please guide me how to assemble the wheels?

1 answer
Steelcraft
Support C.Steelcraft

Hi hina, thank you for your question; please call our friendly customer service team on 1300 303 330 and they can assist you further. Many thanks, The Steelcraft Team :)


Jam

Jamasked

How do I remove the wheels to make it easier for packing for an international flight?

1 answer
Steelcraft
Support C.Steelcraft

Hi Jam, thanks for your question, please give us a call on 1300 303 330 so we can guide you with the removal of the wheels. Kind regards, the Britax Team


sarah_j

sarah_jasked

Hello, I own the Steelcraft Acclaim and was wondering if anybody has used a skateboard attachment for a toddler? I am expecting baby #2 anyday now but my 3 year old still loves the stroller. I am hoping to use the Steelcraft for baby with an attachment for my daughter. Thanks :)

1 answer
Steelcraft
Support C.Steelcraft

Hi Sarah_j, thanks for your question. We don't recommend the use of toddler/skate/stand on boards as we haven't tested them with any products in the Steelcraft range. Kind rgeards, The Britax Team.


lb89

lb89asked

Hi
The wheels on my pram are terrible and it does not steer straight. Can I get replaceable single wheels instead of the double wheels? Are the steelcraft agile wheels interchangeable?
Thanks

2 answers
jen c
jen c

Hi I am not sure if that are changeable but my partner locked I can't remember if it was the front or the back u will have to play around to figure it out but it did help with steering alot

Steelcraft
Support C.Steelcraft

HI Ib89, thanks for your question. Unfortunately the wheels are not able to be changed for single wheels and are not compatible with the Agile wheels. Steelcraft products have a 12 month repair warranty, which covers faulty materials & workmanship when used under normal conditions for the warranty period. We will repair the products free of charge within 12 months of purchase however they will need to inspect to see if they are covered by our warranty. Please return your stroller along with your receipt to your place of purchase so that they can arrange for it to be returned to us for inspection or alternatively you can book an appointment direct with one of our authorised repair agents, please see there details below:
VIC, Essendon North, 3041, 03 9379 5292
QLD, Stafford, 4053, 07 3352 5494,
WA, Osborne Park, 6017, 08 9444 7261,
NSW, Frenchs Forest, 2086, 0408 464 921 or Taren Point, 2229, 1300 308 435.
Please give our team a call on 1300 303 330 if you would like to go direct as we will need to provide you with a reference number. Kind regards, The Britax Team.


Stn

Stnasked

I was putting my Steelcraft reverse handle stroller together and accidentally put two of the wheels on upside down. Now I can't get them off. What can I do?

1 answer
Steelcraft
Support C.Steelcraft

Hi Stn, thanks for your question. Can you please give us a call on 1300 303 330 so we can discuss this with you in further detail. Kind regards, the Britax Team.


hol

holasked

Just wondering if every steelcraft capsule fits in a steelcraft pram. Am going to buy a steelcraft acclaim and am looking at a second hand capsule 60/A/2010 model, wanting to know if it is compatible?? Thanks

1 answer
Steelcraft
Support C.Steelcraft

Hi Hol, thanks for your question. The Steelcraft Infant Carrier is compatible with the Acclaim stroller, kind regards, the Britax Team


Melissa

Melissaasked

When i reverse the handle (so i am facing bub) it clicks into place but if i press down on the handle when it is reversed the arm rest collapses and the front of the pram begins to collapse. How do i rectify this?

3 answers
jen c
jen c

I Have never had this happen to me sorry best bet would be taking it back to the store you got it from and having them send it back to be fixed as it shouldn't do that

Melissa
Melissa

All good. Took it back to the store today and the problem has been resolved.

Steelcraft
Support C.Steelcraft

Hi Melissa, thanks for your question. Steelcraft products have a 12 month repair warranty, which covers faulty materials & workmanship when used under normal conditions for the warranty period. We will repair the products free of charge within 12 months of purchase however they will need to inspect to see if they are covered by our warranty. Please return your stroller along with your receipt to your place of purchase so that they can arrange for it to be returned to us for inspection or alternatively you can book an appointment direct with one of our authorised repair agents, please see there details below:
Vic, Essendon North, 3041, 03 9379 5292
QLD, Stafford, 4053, 07 3352 5494,
WA, Osborne Park, 6017, 08 9444 7261,
NSW, Frenchs Forest, 2086, 0408 464 921 or Taren Point, 2229, 1300 308 435.
Please give our team a call on 1300 303 330 if you would like to go direct as we will need to provide you with a reference number. Kind regards, The Britax Team.


Linda

Lindaasked

My pram had 4 buckles but only 2 buckle holes so how are you ment to buckle it up ?

2 answers
Steelcraft
Support C.Steelcraft

Hi Linda, thanks for your question. We would recommend that you refer to your instruction manual as the 2 buckle slot together and go into the manual buckle clip. Alternatively please feel free to give us a call on 1300 303 330 so we can talk you through this, kind regards, The Britax Team.

jen c
jen c

The buckles join up the right side join together then clip in and then the left side do the same


Tezmart

Tezmartasked

Hi, my pram was in the boot of our car when we had an accident. All is well and the pram is undamaged but it has glass on the seat. How can I clean my pram properly to ensure all glass is removed?

1 answer
Steelcraft
Support C.Steelcraft

Hi Tezmart, thanks for your question. We would recommend that you vaccum the seat completely however as you can never be sure that you have everything we would recommend that you replace the seat cover. Please feel free to give us a call on 1300 303 330 if you would like discuss spare parts and availability, kind regards, The Britax Team.


Bianca

Biancaasked

Hi. When in forward facing mode I have the back wheels locked and the front unlocked. If I try to walk backwards with the pram, both back wheels bow in towards each other. Any advice?

3 answers
jen c
jen c

It also did it to me I end up lifting the pram also be careful if u try and go around a courner to quick the pram tilts and lifts off one side

Bianca
Bianca

Thanks Jen

Cinta
Cinta

That happened to my pram aswell. There isn't anything you can do other then pick it up unfortunately.


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