Steelcraft Acclaim Questions & Answers
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broke seat belt can someone help where to buy new one for this pram?
Hi Lesieli please email aunz-support your CAT and BATCH no. of your stroller requesting a replacement harness. Kind Regards the Steelcraft team
Hi i accidently forgot to low the seat down when folding the pram now the pram is jammed to open so i can lay it back down properly how do i fix it PLEASE
Hi Victoria G. Thanks for your question. Please email au-support@britax.com and advise where you're located so we can refer you onto a repair to further assist you. Kind regards, the Steelcraft team.
Hii I have steelcrart reverse handle stroller… I just want to ask is it compatible for toddlers board with seat?
You may need to check with the newer models. I didn't use any attachments for my family.
Hi Bhawandeep, thanks for your question. We don't recommend the use of toddler/skate/stand on boards as we haven't tested them with any products in the Steelcraft range. Kind regards, the Steelcraft team.
What car capsule fits with this pram?
Hi _sally, thanks for your question. The Steelcraft Infant carrier can be used on the Steelcraft Acclaim Reverse Handle. If you wish to be sent an instruction manual, please call us on 1300 303 330. Kind regards, the Steelcraft team.
Wheels are making serious clicking noises when using steel raft acclaim pram? What is the cause?
Hi Rebecca p, thanks for your question. Please contact our consumer support team on 1300 303 330 so we can further assist you and help to point you in the right direction. Kind regards, the Steelcraft team.
I have been given a second acclaim stroller for my daughter, however we are having trouble folding it down to put into the car. Can you please advise?
Hi Edna B. Thanks for your question, please contact our consumer support team on 1300 303 330 so we can help to point you in the right direction. Kind regards, the Steelcraft team.
Hi, I have steel craft reverse handle one stroller. Recently lock which goes inside the buckle is broken from both sides. Can you please guide me from where it need to be replaced? Worried mom. thanks
Hi Syeda, thanks for your question. Please contact our consumer support team on 1300 303 330 for spare parts, pricing and availability. Kind regards, the Steelcraft team.
How much were they new
Hi Kaylene B. Thanks for your question. The current RRP is $349. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.
Am struggling to assemble it, i push the tires on but not matter how hard i push, no click sound and the tires are not secure, was hoping i could this in less than an hour
Hi Kisitu A. Thanks for your question. Can you please confirm whether you removed the foam protection packaging prior to attaching the wheels? Please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.
Hi, Could the handle be extended? I feel its bit shorter than other prams I need to band my back to walk and it gives me back pain. Otherwise I keep kicking it.
Hi HeeJae Y. Thanks for your question. The handle bar on the Steelcraft Acclaim cannot extend or shorten in length. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.
When attaching the wheels in first time assembly, do I get the rubber thing off? I cannot seem to be able to push the wheels with the rubber washer on. Please help. Thank you all in advance.
Hi B'mal T. Thanks for your question. Please call our consumer support team on 1300 303 330 so we can further assist you with assembling your Steelcraft Acclaim Reverse handle. Kind regards, the Steelcraft team.
would be nice to have an answer written here, am having a similar issue, already talked to customer support and not much help to be honest
Exactly...who has time or wants to get the run around. We want questions answered on this web page not be waiting on the phone for the next available tech to talk us through it. Not only that if the questions are answered here everyone won't need to time waste. We read answer then sort it out.
My canopy will not stay open always folds back no matter what I do anyone have any suggestions???
Hi Nicola L. Thanks for your question. Please contact our consumer support team on 1300 303 330 so we can assist you further. Kind regards, the Steelcraft team.
Having the dame pram with mine i brought 4 months ago do you know how to fix it
I have acclaim stroller CAT.NO 36742T Batch 09 05. Is it possible to replace a bumper bar with the new one from newer version of Acclaim and is it possible to buy it separately somewhere
Hi ddar, thanks for your question. We no longer have any parts available for the older version and unfortunately the newer version are not compatible. Kind regards, the Steelcraft team.
Just wondering if there is a capsule for the acclaim as well as a toddler seat for the acclaim?
Hi Bec, thanks for your question. if you could please give us a call on 1300 303 330 with the Cat No from your stroller frame so we can advise if there is a compatible capsule available for your Acclaim stroller. We don't recommend the use of toddler/skate/stand on boards as we haven't tested them with any products in the Steelcraft range. Kind regards, the Steelcraft team.
Hi there I have recently purchased a second hand acclaim and a sns unity capsule thinking that they could be used together but it seems that the front bar does not allow the capsule to securly sit safely in the pram can you purchase a different front bar?
The aclaim is NOT capsule compatible! You will need another pram to go with the capsule
Is this not an acclaim? external link
How much the price ?
Hi Nadia.. I bought mine $279 it was on sale tho.
Have these 2 pram but same problem in both not steer properly...can anyone help plz ..m in doing any mistake..plz answer I m in he'll now
The pram steers & is controlled a lot better if you lock the 2 front wheels in the straight forward position. There is a red leaver on both wheels that you press down to lock them in place. Good luck!!
I have that pram wanna ask does it connect with any of steelcraft capsule or need connectors for that..plz help
I m sorry cant tell you that i didnt use capsule for my baby .
Ok..thanks
I have a safe and sound unity capsule and it connects. it also takes the steelcraft infant carrier I believe
Can anyone please guide me how to assemble the wheels?
Hi hina, thank you for your question; please call our friendly customer service team on 1300 303 330 and they can assist you further. Many thanks, The Steelcraft Team :)
How do I remove the wheels to make it easier for packing for an international flight?
Hi Jam, thanks for your question, please give us a call on 1300 303 330 so we can guide you with the removal of the wheels. Kind regards, the Britax Team
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