ALDI Stirling / Easy Home Steam Station Iron (Jul 2015 - Jul 2019) Questions & Answers

Irons only last a few years. Not worth repairing.

Thank you for your reply.

Not economical to repair these.

Sad that can’t get part as the iron itself is working well — dropped the water tank and split it

The heating coil is burnt out

If there is water coming past the screw at the base then it's likely that the water tank itself is cracked. You might be able to take the screw out, and seal the tank with sealant. It might not work.

Put a cup of vinegar in the water tank and add a cup of water . Turn the iron on to cleaning mode or the highest setting. Press and hold the steam button and the vinegar will loosen up any build up in or around the holes on the iron. Hold the str button down for about 30 seconds then release, wipe over the iron and then press and hold for another 30 seconds. Keep doing this until the tank is empty. Rinse out the water tank and fill woth water, press and hold steam buttton again for 30 seconds to get rid of any vinegar solution still in the iron. By now any build up in the iron should be gone and it should be ok to use as normal. I also do this if the iron hasn’t been used for a long time. If I use the iron regularly then I normally do this every month or so.

Go to Aldi and return if you have the warranty..

Hi Greg, Thank you for your enquiry. If you could please provide the model number of the unit, we can look into this for you. It is usually alpha-numeric (numbers and letters). It should be on the back or bottom of the unit, as well as on the front cover of the instruction manual.

If you do need any further assistance please don’t hesitate to contact us on 1300 886 649 on Monday to Saturday 8:30am – 6pm.

Thanks the model number STS2406.

Hi Greg,

Unfortunately, this isn't a Tempo product. Please contact Balco Brands Pty Ltd on 1300 663 907 so they may provide further assistance including your warranty options.

Regards, Tempo

if it's past the warranty and nothing else is working, it might have been too little too late. I know in Sydney the water has been quite hard and brown during the drought. Nothing to lose by trying this. Fill the water tank with equal amounts of white vinegar and water. Allow to heat and holding the handset continuously run for steam. It might clear the block. Use the whole tank. Follow up with plain water doing the same. I'd probably stretch to buying a bottle of distilled water for the iron. If it doesn't work, it's probably cactus. Good luck. PS: do it near an open window, the vinegar can get stinky.

PS Aldi are very good at replacing products still under warranty. Ring them and they will guide you through the identification process, and will tell you if it's still covered. Do that first.

Hello Jenny, there are two places to turn down the heat. one on the iron which u turn down just like an ord. iron. The other on the station itself. Next to where u turn it on/off are two buttons, push the one to the right of the switch. This should take it down to a lower temp. Hope this helps. Mary

Hi, make sure iron turned on. On your iron there is a normal dial, 1,2 or 3. To make it steam when you are ironing there is a switch under the handle of the iron at the front, push it up with your finger. Make sure when you put your iron on the station push the iron into the cradle from right to left. It will click. The remove push little black button on the left. Main thing if you want steam must hold that button up. Hope this helps. Regards Peter aka THe Bear

Might need descaling, especially if you have hard / tank water. You can buy a descaler from Aldi that is actually designed for their coffee machines but works on any water tank

I experienced that once and realised that the setting had been switched to dry by a previous user. If it's still under warranty, phoning ALDI head office they will check the warranty, send you a postage paid returnslip and then will repair or replace. They are very good to deal with. Goodluck