Margaret Vandenbergh
Margaret Vandenbergh · Artista EM5900

The water from the reservoir runs straight into the drip tray. It by passes the group handle completely.

Occams Razor
Occams Razor  

Depends where it is leaking from, but the die cast thermoblock head collar is known to fail after many heavy handed turns of the group head. If this is where it is leaking then time for a new machine as no spares available. Otherwise it is broken internal hose - if water is leaking anywhere near the electrics this is definitely not good.

Lyn J
Lyn J · Artista EM5900

I have a Sunbeam Artista EM5900 Type 868 and need to replace the washers. Please advise the correct washers for this model and where I can get them. Thanks from a very satisfied user of this coffee machine.

Occams Razor
Occams Razor  

You can find them online thru eBay and other suppliers (if you mean the blue seal), but with this machine the die cast collar that holds the group head in place can distort with lots of hard turning of the group head handle, and even break, and once this happens the leaks won't be stopped by a new seal. :( {it happened to mine} The blue seal from the 5800 model also fits but is thicker and the group head handle will only just fit, but it does work - you need to undo the screw holding in the showerscreen in the thermoblock to take out the shower screen and get to the blue seal

Sunbeam
Sunbeam   DM   

Hi Lyn J, If you go to our page attached external link  you will find a list of service agents whom should be able to assist you with your query. Thanks

Margaret Vandenbergh
Margaret Vandenbergh · Artista EM5900

Water running straight from the reservoir into the drip tray

elizabeth.callanan.54
elizabeth.callanan.54 · Artista EM5900

My machine heats up but no water comes out at all from the coffee selection or the wand. It's been in the cupboard a while but how do I fix it?

Brock Mak
Brock Mak  

You will need to get it checked. I would run the water option, then try draining the water out.

Get an answer from our members and Sunbeam representatives

Select a listing for your question
Sunbeam Artista EM5900

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.