Janet pritchard
Janet pritchard

Good Morning have just received Super Sleeper Pro mattress and Pillows, not sure about removing their protective cover how much you take off.

Super Sleeper Pro
Super Sleeper Pro   DM   

Hi Janet, The Super Sleeper Pro and the Every Comfort Pillows have a zip so that they can be removed. You can take the cover off as much as you would like. :) If you are still having troubles with the product, please do not hesitate to contact us on 02 9387 4100 or email us on enquiries@klevarange.com.au and a member of Customer Service will be more than happy to assist further.

Kind regards, Super Sleeper Pro

Tenille L.
Tenille L.

How do I order more filling for the pillows as I can't find it on the website

Super Sleeper Pro
Super Sleeper Pro   DM   

Hi Tenille, Thank you for reaching out. Please note if you wish to order more feeling, you will need to contact our call centre on 02 9387 4100 and a member of Customer Service will be to assist you with this request. Alternatively if you wish to provide your contact details please direct message us with your contact number and we can organise a call for you :)

Thank you, SSP Team

dave
dave

Why can't I reply to your request for more information regarding these pillows we bought? And NO I do not know the damn order number!

Hamza
Hamza  

not sure why i have been asked to reply to your question but mate these people are a complete muck around save your self a headache and buy from somewhere else

Super Sleeper Pro
Super Sleeper Pro   DM   

Hi Dave,

Sorry to hear that you are having some trouble providing more information in regards to and order.

We have sent you a direct message and hope to speak to you soon, so we can help get this rectified.

Thank you, SSP Team :)

Martin Wise
Martin Wise

Where is my very recent order no confirmation on e mail

Super Sleeper Pro
Super Sleeper Pro   DM   

Hi Martin, Please may I ask you to please get on touch with us on csmanager@klevarange.com.au and provide more details for us please. From there we would be able to locate any of your previous orders thank you. Please also provide a date of when you placed your most recent order.

Thank you, Super Sleeper Pro Team :)

Beryl A.
Beryl A.

Do you use a pillow slip with the super sleeper pillow?

Vanessa
Vanessa  

It comes with a pillow case protector and I just put the pillow case over this as normal

Super Sleeper Pro
Super Sleeper Pro   DM   

Hi Beryl, I hope you are well. Please note that you can put a pillow slip on the Every Comfort Pillows or you can keep it how it came. The Case the pillow comes in has a cooling effect so it is personal choice and you do have the option.

Thank you, Super Sleeper Pro :)

Penny P.
Penny P.

We have had our pillow for 2 weeks how long does it take the smell to go???

Kezz
Kezz  

Hi Penny, I have not noticed any smell with my pillows and just rechecked them after receiving your message. I just find them very lumpy with the filling.

Shaleen Parker
Shaleen Parker

How much are these pillows please plus postage

Kath
Kath  

The pillows were $89 & I think the postage was about $19 if I remember correctly but I could be slightly off on the postage. My experience says you can get better quality pillows from pillow talk or other bedding shops for that price or less. Of course it's your decision. Hope this helps.

Lindsay E.
Lindsay E.

how much is the super sleeper every comfort pillow

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