Janet B.
Janet B.

Is it normal for hot air to escape from underneath the easy fry and grill. The airfryer sits on a bench top when operating and it gets hot. Thank you.

Lee
Lee  

I wrote a review about this, it’s apparently normal for Tefal ones making them unsafe to use on your benchtop. You’ll need to put them on a heat proof surface if you don’t want your benchtop to melt.

Bevan
Bevan  

Not had that particular problem - to this date ☹. Just the temperature only ever reads 200 and have to press buttons multiple times to connect Try to contact Tefal on external link  and see what they say ... GOOD LUCK!

Suzanne
Suzanne

I won this in a competition and while I love the way it cooks, it looks smart, has lots of functions and its easy to keep clean, it seems really loud in comparison to the air fryer I already owned (a cheaper brand) that I have regrettably gone back to my old one. Is it normally loud?

peter
peter  

Hi Suzanne, Following your comment I set up my new Tefal, Fry and Grill next to my less a $100 Onko which I based my previous report against. In a very scientific process, ( I stood 2 metres away from both with my backed turned, whilst Julie turned on each one on separately) I would agree with you that the Tefal is almost twice as loud. It also had annoying time clicks when off if you haven't used up the time as set. However whilst louder in this test I did not find the Telfal noise a distraction when I use it and only conducting the test did I note a noise difference. As in my first review I still find the non digital Telfal disappointing as it requires glasses on to get the temp and time somewhat exact.

Suzanne
Suzanne  

Thanks for that. It's mainly quite annoying when someone's watching TV. Otherwise we love it but was just curious in case it was some kind of fault with my machine

briang
briang

Hi, I am thinking of buying a Tefal Easy Fry & Grill Deluxe. How do I know if the appliance has reached the temperature I have set or is still coming up to temp? For instance, if I want to air fry or grill something at 180c, how do I know the air fryer is at 180c and ready for me to add the food into the basket?

Hans G
Hans G  

Just pre-heat for 15 minutes first for grilling.

Pete A.
Pete A.  

Pretty sure I read not to use it empty.

Joseph R
Joseph R

How to change from centigrade to faren height

Tefal
Tefal   DM   

Hi Joseph, the temperature is set to Celsius for Australian stock. In case you need some quick conversions, our Quick Start Guide (p3) has cooking advice in both temperatures which you may find helpful: external link .

If you have further questions, please feel free to get in touch with our Customer Service team and they would be happy to help. They are available on 1300 307 824 Mondays to Fridays, 9am to 5pm AEDST.

Kind regards, Tefal Australia Team

Denis I.
Denis I.

More information required on how to operate this appliance

Tefal
Tefal   DM   

Hi Denis, thanks for reaching out! We have the Quick Start Guide, manual and FAQs on our product page: external link . If there is anything specific that you would like to know more about, please don't hesitate to reach out again. Alternatively, our Customer Service team would be happy to help. They are available on 1300 307 824 Mondays to Fridays, 9am to 5pm AEDST.

Kind regards, Tefal Australia Team

Denis I.
Denis I.  

Thanks. Learned a little more.

Lyn J
Lyn J  

just purchased, I have these guides - they're only pictures & I can't work it out - I've done it step by step but can't seem to get the temp to alter or the timer to work - what the hell am I doing incorrectly :(

Tefal
Tefal   DM   

Hi Lyn, have you pre-selected the program before trying to adjust the temp or timer? Are you able to advise what steps you have gone through so we can better assist you? Alternatively, please feel free to reach out to our Customer Service team at 1300 307 824 Mondays to Fridays, 9am to 5pm AEDST and they would be happy to assist you.

Kind regards, Tefal Australia Team

Hans G
Hans G  

Have you taken off the dark plastic sticker over the menu area that shows all of the available selections ?

Get an answer from our members and Tefal representatives

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