78 questions from our users
trying to pay for my on line order (I have priority) and I keep getting a red circle with line across it and can't place the order
Why can I not place order even though I have given priority status ??
I’m a pensioner who only shops fortnightly and lives out of town I don’t drive I have 3 grandchildren in my care I have always bought enough food for 2 weeks but now with restrictions cannot even buy enough milk for a week
I did an online shop last night which is due to be delivered tomorrow morning. I forgot to order orange juice, can I include it now?
When an online order says that a certain item is available when your order is placed and PAID FOR why is it not set aside for the person that has already PAID for it.
Good question. They had six days to let me know that the products wern't available. I only got an email less than an hour before I picked up my order.
Exactly... They dont put on reserve for the item till few hours before the pick up time. They cancel the item if the item isnt avaialble when they pick up the items.
woolworths & Coles have stopped selling toilet paper on click & collect & home delivery because they know people are going into the store & buying some then going home & doing multiple click & collect or home delivery so they can get some more. When there is no need for the panic buying there is going to be a shortage in china. & we dont live in China. There is plenty in Australia if idiots didnt panic buy for no reason. The factory is in production 24/7 & will be for as long as people need toilet paper... If you are that desperate for toilet paper go into the store & buy some.
Why don't you sell racks of lamb in your stores any more but they are available to order online I don't shop online
I shop at Deception Bay store and could not buy 3 basic items. 1. Mud Cake in fact any fresh cakes. 2.Hungarian Salami mild or hot. 3. Devon from the deli This was on Monday afternoon. I was informed by staff that they had none in stock My question is how could you run out of three basic items like these ?
Yes and the QUESTION WAS
why were they totally out of 3 basic products ???? on a Monday afternoon Possibly because it is in a lower socioeconomic area and they dont give a rats arse about customers in Dbay Or is it because they got caught ripping off their employees and have to cut back on stock orders topay them back. Go to woolies at Kenmore and its a different story And by the way the site said ask a question which i did
I would never classify cake, salami and devon as BASIC items. As you know they don’t answer in this review site. Easy solution-shop at Kenmore
We love to buy Alaskan King Crab legs but now they have to be thawed before we can buy them. How can we ever buy them if they are never thawed. We have tried now several times still unable even though we organised it with the girl on the fish counter to thaw them and we would come back for them later. We went back still not thawed. Who made this totally ridiculous rule, it doesn’t make any real human sense to keep turning away regular customers who in the past have spent hundreds of dollars on frozen sea food. Everyone is complaining about it, come on Woolies do something about this stupidity.
When is five brothers sauce coming back in to woolworths?
We are a Italian family and use the sauce for a lot of dishes so when we heard your not selling it anymore we were devastated please bring it back.
Kind regards Jen
ITS probably never coming back. Woolworths just cant bring it back they dont make it... The manufacturer pulled all five brothers products from woolworths. some stores still have stock some dont, You can still buy it you just have to go to Coles or IGA Aldi will start stocking all Five brothers products from March
We have been using Online Shopping for approx 3 years and pay an annual delivery fee. The service has usually been pretty good up until recently. We have been receiving short orders which is very inconvenient as we are shut ins. We are thinking that drivers are not notified how many bags go to make up individual deliveries. Maybe the drivers and customers should be notified how many bags make up the order. Could be written on Invoice. Would be a quick & easy check for everyone! Your comments please.
Which are the incidental viewing is true
Why has the Bairnsdale Store stopped selling The Sour Dough fruit loaf ,i have been in for a feww weeks none there spoke to shop assistant who informed me it's not available anymore .
Such a popular Bread .
(,i have been in for a feww weeks none there??)
I dont understand. The shop assistant told you they are not available anymore and you expect the public to provide a different answer?
Well I got an email saying I was one of 5 people to win a free gift and I chose from the selected items and I chose an iPhone 11 and I ended up paying $40 I'm not really happy and I expect my phone to iPhone to be coming otherwise I'll be telling a lot of people not to use Woolworths. I really hope there is something you can do to help me
It sounds like a scam. If you paid the money by credit card, I would suggest informing your card supplier, as your account is open to scammers.
There's no such thing as free when it comes to phishing emails.
Well I got an email saying that I was a lucky Woolworths customer and that I got to choose a free gift from a selected range and I chose the iPhone 11 and I ended up having to pay $40! And I am not happy. I would like you to do something about because it was just poor
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