Best Westinghouse French Door Fridges / Refrigerators

Bought in June 2023 for a household of 8. Called square trade fridge Sept 2025 that fridge stopped cooling. They attended and found roaches INSIDE… Read more

the circuit board? And expected me to know they were there and clean that even though theres a clear sign stating do not remove, authorised repairer only. . Fridge is in a wall cavity. Disappointed this big machine could attract so many roaches to the circuit board in such a short time. Had a Fisher & Paykel before this for 10 years + and no issues.

Poor quality fridge and even worse service from manufacturer – Purchased the fridge from retailer (Harvey Norman) and wishing 7-10 days good was going off. A repair person set a sensor in fridge for 5 days… Read more

confirming average temp > 7° C. Manufacturer said they would fix but give it was less than 2 weeks old I asked for a replacement. The replacement is now (in fridge) freezing goods at -10° C despite being set at 3. The local repair person has been good. Harvey Norman we’re good and the manufacturer could not have cared less about their product.

Worst experience ever! – At first we loved our fridge. Then mid 2021 we noticed that the back of the fridge behind the two crisper draws ( fruit and veg ) started getting… Read more

frosty/ icy. Then it would melted and leak into the two snack draws below. Then the fridge would beep saying HI temp and we couldn’t work out why. Then water would leak down from the ice dispenser and leak all of the floor. During these changes there was also strange noises coming from the fan motor at the back of the fridge. Seemed like something was stuck in the blade. Called Westinghouse tech and nothing could be booked for months; so we called a refrigerator mechanic to check it out. He removed the back panel of fridge where fan sat and saw it has frozen over, caused the fan to stop working and cooling the fridge. worked reasonably for 6 months then same problem has occurred x3 times over next 2 years (roughly 6 months apart)

This fridge freezer is meant to be a frost free and goes through automatic defrost . It’s so frustrating. Had to get rid of so much food on several occasions. Fruit and veg freezes and then it spoils. Who else has had this issue? What else can we do besides getting it serviced every 6 months?

Aren’t these fridges meant to last at least 10 + years. Seems like they don’t make them like they used to. My parents fridge lasted them 35 years. No issues with there’s until end when their motor died.

Don’t recommend and won’t buy this brand again

We bought our fridge 2 years and three months ago so it is three months out of warranty. It has developed two cracks in the plastic floor in front… Read more

of the crispers. This is very disappointing, I would not have expected such a deterioration in so short a time. I phoned customer service and they were absolutely no help at all, we had our previous fridge for 16 years and it did not develop any problems. We don’t know if the cracks will get worse or if they affect the operating of the fridge in some way. Not happy, be careful buying this fridge.

Terrible product. After a few months when purchased new fridge started leaking. Contacted Electrolux several times and kept sending technicians.… Read more

Technicians have pointed out the problem and 9 months later still chasing for the repair. Fridge is still leaking and Electrolux is still sending technicians, yet still no repair. Kitchen floor is now damaged from all the leaks. Terrible company to deal with. Doors are not aligned which makes opening and closing function feel flimsy. The fridge makes a loud running noise every few nights. DO NOT BUY!

I bought this fridge a couple of months ago. We chose this one as it included a filtered water and ice dispenser, and we had a Westinghouse fridge… Read more

before that we were happy with that was also a French Door design. I really like the middle draw, which can be used as a fridge or freezer. I've use it once to change from fridge temp to a freezer temp when entertaining, was easy to do and worked really well. Love there are no door handles that stick out in this model, the doors are handleless and instead built in to the door. This gives the fridge a modern minimalistic appearance. Very happy with it so far.

5 years of logging a service call. 5 years of email response saying you will receive a call within 2 days and never do. If you ring the 131349… Read more

service number it goes to a company called Doug Smith Spares and all they wish to do is sell you parts. When I finally got someone on the phone they say the warranty has expired ( of course it has ). I asked for some trouble shooting and Westinghouse said they dont have any technicians to do that. There are better companies offering far better service. Look elsewhere.

Excellent fridge with handy features. Love the multi zone compartment. Very roomy and nicely chilled water. I had a Westinghouse fridge /freezer… Read more

before. It lasted over 20 years. This one is the updated version. I bought the fridge from Appliances online. Very good experience. They picked up the old fridge and connected the new one

Avoid this fridge and this company – Less than three months since purchase, this fridge started to fail to cool anything in the refrigerator section. I have spent FOUR WEEKS chasing… Read more

Westinghouse/Electrolux (same company) for repairs TEN TIMES, I've had TWO TECHNICIANS visit, I've raised a NSW Fair Trading case and I STILL DO NOT HAVE A WORKING REFRIGERATOR. What's worse, Electrolux are denying my ACCC consumer law right to a refund when an appliance has "major failure" with an "unreasonable resolution timeframe".

Avoid this fridge and this company at all costs. Not only do reviews prove their products are inferior, but their customer support doesnt care about you or your rights either.

Not Happy Chappy – We brought this fridge mid 21 and from the day it was turned on i have regretted every minute. My main concern is the noise of the fan that transfers… Read more

the cold air from the freezer compartment at bottom to the main compartment of the unit. A serviceman has changed the fan under warranty thankyou, but still the same - constant air noise sound. Its been in two homes now size wise and still the same. We were told basically to live with it. The best part of this fridge is when you open the door because this will stop the fan and brings a welcome relief. As other folks have mentioned main freezer drawer is poorly made and never slid without catching. Gave Westinghouse opportunity to respond but not interested. Never again, very disappointed, pay a reasonable price you expect better.

Geoff

The worst designed fridge. If you open the right freezer door only, you cannot open the draws. Sometimes the right hand door will close and sometimes… Read more

the mechanism jams. Never send your wife to buy a mechanical object. You are going to get something that look nice but is designed by an idiot.

2 weeks ago it was with excitement that my new WQE4960BA fridge arrived. It was my first ever new fridge and it’s the most gorgeous silver colour. … Read more

It was only after I had set it up and filled it up that I realised it has serious design flaws.

1) No logical place to store eggs. The flimsy egg containers do not fit into the side drawers. I’ve ended up buying a more robust stand alone egg container and thrown out the set that came with the fridge.

2) Filling up the water container is seriously hard without spillage and the little plastic jug that came with the fridge would take me over 100 top ups each time.

3) The worst of all is the ice tray container. It is flimsy and does not fit logically into the freezer compartments. The ice tray is hard to fill, harder to get the ice out and you actually have to take the whole compartment out to get ice.

The is Australia and we use ice multiple times during the day. It’s so annoying and hard that it has completely taking away from the joy of having such a beautiful looking fridge.

It baffles me that you can release a fridge with these design flaws.

I’m now having to pay extra for a stand alone ice maker to keep the family happy.

Disappointing performance and awkward layout I recently purchased this unit from Harvey Norman, but unfortunately, it hasn't lived up to… Read more

expectations. The most prominent issue is an intermittent motor noise—sounding like internal flaps opening and closing—that is loud enough to be heard from other rooms.

While the overall capacity is decent, the freezer bins are surprisingly small, making it difficult to store larger items like meat. Additionally, the egg storage is split between the two doors (6 on each side), which is more of a daily inconvenience than a functional design. Between the noise levels and the impractical storage layout, I cannot recommend this model.