Best Samsung Vacuum Cleaners

The all-in-one Clean Station is super convenient no more dust flying everywhere when emptying the bin. Battery life is decent too, and it looks sleek… Read more

sitting in the corner, not bulky like most vacuums. It’s a bit pricey, but honestly, the quality and convenience make it worth it. Thanks!

Samsung stick Vacuum bought in 2023. Pros Looks fantastic and light to hold. The Vac can be rested against the wall as long as you leanit on… Read more

something.

Cons Unreliable.After 2 months the motor would start making a surging noise and then stop.Took it to be fixed under warranty. They kept it quite a while. Got it back and it worked OK. Two years later,it has the exact same problem. Clearly, they didn't fix it properly initially or this is a problem with Samsung Vacs. The dust bag can be awkward to click off and put back on. You have to line up the dust bag exactly to click it back on. Sent a complaint to Samsung 5 days ago by email and haven't heard a thing back.

Comment Avoid Buying Samsung Vacuums as 2 years longevity of the product is not satisfactory.

Faulty design. Worse customer service. Do not purchase this product. Save your money and get a $120 no name vac stick and pocket the change. The… Read more

motorised brush failed in the first week after purchase (Feb 2024). Despits being spotless after clearing debris it constantly brought up errors. I suspect it's a design fault. The worst part is going through Samsung support. Going back and forth with Samsung support, each time being asked the same stpid questions, asked for video evidence, after which I had to drive it in for repair. At what stage do they bother with a refund and recognising it is a faulty product? The motorised brush head has now broken down again a 3rd time along with the smaller one that I've used as a temporary measure. I'm not going to bother going through support cycle again. $500 down the drain.

Update: don't bother with product review mediation. Even after mentioning that it failed immediately after purchase, and having taken it into repair to their service twice already, these jokers are asking me to jump through the same service procedure a 3rd time JUST to prove its faulty BEFORE asking to escalate it to another "Voice of the Customer" department. What kind of sick consumer advocacy joke is this? How about you just replace the freaking faulty part altogether and straight away rather than make the customer jump through a thousand hoops?

I'll take the loss but won't be buying any products from this company ever again. Just remember, this product lasted 1 week before I had to take it into repair. $500.

After my Dyson DC44 died, I was looking for another one, but the prices were too high for my budget. I did my research and decided on the Samsung Jet… Read more

65. I was sceptical at first because the motor is so quiet on the low setting, but the suction is fantastic. I only have timber and tiled floors and the low setting does my whole house without a problem. It has an attachment for pet hair, which is a must for anyone with animals. I am over 70 and got muscle cramps when holding down the button on my old Dyson, but this one has a very easy on/off button, which is my favourite feature. Needless to say, I love this hand held cleaner and I don’t think there is a better one out there for the low price of $223, which is what I paid.

This vacuum has been extremely disappointing in terms of build quality and durability. Several components feel cheaply made, and parts have broken… Read more

off during normal use. The battery performance is also poor and did not last more than a year, which is unacceptable for a product in this price range.

The vacuum head is poorly designed, and the wheels on the head are fragile and prone to breaking. On this occasion, I simply picked up the vacuum to do a quick clean and parts broke off — it was not dropped or mishandled in any way. Based on the damage, you would think it had been thrown against a wall, but that was not the case.

Overall, this has been one of the worst experiences I’ve had with a Samsung product. For anyone considering this model, I would strongly recommend spending a little extra on a more reliable brand with better build quality and battery longevity.

I dont know which was the bigger disaster - buying the hopelessly flawed unit, or buying it direct from Samsung and having to deal with their… Read more

customer service. On reflection, at least we had a few months decent use out of the unit, so that was a better experience than dealing with Samsung which has been overwhelmingly unsatisfactory.

The unit would be awesome if it wasn't inherently flawed, there are plenty of threads online with people trying to work around the problems with it.

So having taken the unit out to their authorised service people and having been told to expect it back in a week to 10 days, Samsung had no contact for about 3 - 4 weeks, after following it up it gets escalated and oh yes it needs a new motor but there are none in Australia and none on the way. Samsung wont replace it as they have no stock (as at Feb '26) and they wont organise it from a retailer like Harvey Norman who seem to have stock albeit at a higher price, and Samsung will only pay back the purchase price paid to them and not the cost of any aftercare warranty etc.

The kicker is to get the refund they seem to need up to 30 business days (6 weeks) to be able to make a payment, after the customer has satisfied all of their requirements.