Adventure Kings Weekender Questions & Answers
VerifiedWhere can I get the outdoor u pole for my kings tourer rooftop tent. Or.. What are the dimensions fellow camping enthusiasts so I can make one if I can't purchase one Cheers
Oh well Tape measure it is
Hi John, Feel free to give us a call on 1800 88 39 64 to purchase parts for our Tourer roof top tent! Regards, Courtney
Hi there. I want to have sheets made for my boyfriends Kings Weekender rooftop tent but can't find dimensions anywhere. I have even called Kings for info but its discontinued so no love. Does anyone own one or know if they're the same size as the Tourer mattress? Any help much appreciated.
Hi I’ve purchased a Tourer RTT and I was wondering if I’m able to attach the annex and fold it up into the RTT so when I use it it can just fold out and be there instead of attaching it and detaching it?? Thankyou!
Hi there, Unfortunately our annex does not fit in our RTT transit cover. Regards, Courtney
Do you have annex’s that fit a weekender rooftop tent?
Hi Vanessa, Unfortunately we do not have an annex specifically designed for our weekender. Regards, Courtney
Hey I have a kings weekend adventure it’s 2 months old and the ladder is really stiff and does not want to slide what can I do?
Hi there, We are sorry to hear of this inconvenience. Feel free to place a claim here - https://service.4wdsupacentre.com.au/returns. Regards, Courtney
Hi, Would a weekend roof top be ok for a suburu forrester 2019 model?
Hi there, Unfortunately we do not have any information on this, but we would recommend looking at your cars maximum roof weight compacity. Regards, Courtney
Hi there. What is the best fit for a rooftop tent for a VW caddy? Only need it to sleep two. And do you have annexes to go with it or are the too high? Looking to purchase one for our son for xmas with annex.
Any of the rooftop tents are fine. %100 would steer clear of the annex’s. Leak like a sieve. If you are purchasing a tent to add the annex to then I wouldn’t recommend the kings range. Ruined our holiday
Hi there, This is depending on the roof and roof racks weight compacity. You can refer to our website for our Roof Top Tent specifications. If you still require assistance with this review feel free to email us at social@4wdsupacentre.com.au with a screenshot of this review. Regards, Courtney
Thankyou
My roof top tent won’t completely fold horizontal, the knuckle won’t fit into the slot unless really forces, any suggestions on how I can fix this?
Hi Zane! We do have a resolution for you to fix this! Can you please email us at socials@4wdsupacentre.com.au with a photo of this Question and we can reply with some info and photos for you! Regards, Isabelle
Emailed through, thank you!
Hi Isabelle, I have emailed and got nothing back. One of the emails was rejected, socials@4wdsupacentre.com.au. This email had a temporary problem sending the email, info@adventurekings.com.au.
Hi Zane, I received your email and replied this morning. Did you receive it? Regards, Mia
Yes I did, thanks for your help!
Hi Zane we are having the same problem. What did they suggest?
Hi there, There are 2 things you can do to try and resolve this; 1st – go inside the tent while it is opened and you’ll be able to see the 3 u-shaped poles on the ceiling that open up. There will be a black strap on these attaching them to the canvas. Move the straps to the side of the poles to release the tension on the canvas as much as possible – this should allow it to open up completely. 2nd – if the above doesn’t work, open the tent up again, and on each side of the tent around the centre are hinges for the u-shaped poles. You can loosen the bolts on these so they can rotate more, which will allow the tent to open up fully again. Once it is in place they can retighten the bolts. Regards, Courtney
I have recently purchased the 15 litre fridge i have read the instructions it says you should plug it into power for 24hours to get it cold but it doesn’t come with a power plug only a car plug and I can’t get it cold in the car?? Can I buy a plug for it??
Hi Kristi You can buy extra plugs to make the fridge work on 240V. Please give our sales team a call on 1800 88 39 64 and press 3 for sales Cheers, Mia
Is there any way to buy a rooftop tent ladder replacement?
Hi Zoe, Yes you can call us on 1800 88 39 64 and press 3 for sales and our team can arrange a part for you Cheers, Mia
Hello, what is the weight limit for the tent (not the ladder). Mixed vague answers below. Our canopy racks can hold 350kg. Thank you.
Hi there, The tent is 57kgs. Your roof rack and car must have a weight rating to support the tent + weight of those sleeping inside Regards Mia
Thanks Mia, I am actually after the weight limit that the tent will hold eg. The max amount of combined weight of the people sleeping. I mentioned the weight our racks can handle as somebody commended in a previous post that it effects the overall weight limit of the tent.
Hi there, No roof top tent on the market has a max load rating from what I can find – the load rating is solely dependant on the vehicles max roof load rating. Cheers, Mia
Hi guys I bought the 6 man Annex to go on my weekender. There is no instructions..... And there seems to be parts missing. My roof top doesn't have a zip around the base to attach the Annex, it has a channel. Also there is a massive hole in the roof like I am missing an extra piece there help!
Hi Kristy, I apologise for any confusion, there is no roofing to the annex, the 'roof' is formed off the bottom side of the tent. Please send us an image of the channel you are referring to and our team will assist you further. Talia
Please scroll down to a post from 6 months ago from Amelib. I can't attach photos to this post
Hi Kristy, The review you have left is from 21/10/21 and there are no images attached. Please forward any further details to social@4wdsupacentre.com.au and I will assist you further. Talia
Same as a few others here. My tent doesn't open all the way to horizontal. Even with all my weight on it, it doesn't seem to slide in where it should.
Hi Paul, Could you please send us an image of the set up through to info@adventurekings.com.au, our team will assist you further. I apologise for any inconvenience and hope to hear from you soon. Regards, Talia
I've been emailing photos and they all come back 'unable to be delivered'
Hi Paul, I am sorry to hear that. Please try forward the emails to social@4wdsupacentre.com.au Talia
Thanks everyone for the feedback. I was about to purchase a Darche 2200 RTT for $2,700 & given it's average reviews thought I'd go for the larger & substantially cheaper Kings with 6 person annexure. I'm really glad i did. After looking at the reviews i certainly wouldn't buy the Kings however now I'm not sure what to do. Any advice? Thank you (It has now been noted that this question requiring feedback won't come from the reviewer's but from Kings Customer Service. So unfortunately, will the answer be something other than what they stock? Let's wait & see. Looks like all the reviews got the templated response :) )
The rooftop tent is great. If you intend on adding the annex I can only hope it doesn’t rain on your trip. The annex is a trip killer! It will leak in the rain and ruin your day.
Thanks Phil. I think I’ll go back to the Darche 2200. It had just the 2 reviews. Bad, but only 2 which is probably a positive. Kings had 28
Am I able to purchase a new cover bag and the half of the insulated floor that the ladder attaches too?
Hi Nicko We can arrange a pre-order for you for the cover for a roof top tent! Feel free to email us on social@4wdsupacentre.com.au with your inquiry and contact details or call 1800 88 39 64 Phone Lines Open 8am - 10pm AEDT 7 days a week and press 3 for sales! Cheers, Mia
Does the tourer Annex fit the dimensions of the weekender rooftop tent or are they different sizes?
Hi Ameliab Our annex range fits and is compatible with our Roof Top Tent. You can check out our combo deals here - https://www.4wdsupacentre.com.au/products/rooftop-tents/roof-top-tent-combo-deals.html Cheers, Mia
Hi Mia we bought a 6 man Annex to go on our weekender and it does not fit. We called the help centre and they Saudi t only fits the tourer.
Hi, l would like to know approx. cost to replace the mattress for our Weekender roof top tent. Also cost of replacement tie down straps for the cover. With thanks : Jo
Hi Jo, There straps are broken into 2 parts, Side Straps - these are in stock and are 9.95 The Transit Straps are 9.95 but are currently on pre-order The mattress for this tent is pre-order for $99.95 To place an order for parts, please call 1800 88 39 64 and press 3 for our sales line or send us a message on Facebook Cheers, Mia
Hi there, am I able to purchase a replacement U-Bracket and pole holder from your stores?
Good Morning, Thank you for your message. Parts can be ordered or pre-ordered over the phone as we do not usually carry parts in our store locations You can give our sales department a call on 1800 88 39 64 (3 for sales) so they can assist you with your order. Regards, Mia
are all of adventure kings products made in china?
Hey there, Some of our products are designed in Australia and manufactured overseas so that we can provide camping gear at affordable prices to our customers. All our products are quality tested here in Australia once manufactured. Please reach out to us if you would like any further assistance.
Kind Regards,
Kathryn 4WD Supacentre l Social Media Manager
I think that means China.
Terrible customer service. Products are great, but the well below average customer service has put me off so much that I will not be ordering from them again.
Hi there,
We are sorry to hear about your review, if you would like further assistance please email us at productreview@4wdsupacentre.com.au with your order number and an image of this review in full
Kind Regards,
Kathryn Social Media Manager
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