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Australia Post Car Insurance

Australia Post Car Insurance Questions & Answers

Gold Comprehensive, 3rd Party Fire & Theft, 3rd Party Property
2.4 from 40 reviews

9 questions from our users

Dean

Deanasked

Car Insurance

Do your policies cover offroad for 4x4?

1 answer
Australia Post
Priscila L.Australia Post

Hi Dean,

Please call our customer service team on 1300 858 747 for assistance :)

Priscila

Abbey M.

Abbey M.asked

Car Insurance

Hi, I am moving overseas and currently pay month to month for my car insurance. I need to cancel my policy before I leave. Will I be charged for the remainder of my policy? Is there a cancellation fee?

1 answer
Australia Post
Priscila L.Australia Post

Hi Abbey,

Recommend calling our team on 1300 885 996, they will be able to assist you with your questions :)

Priscila

Peter

Peterasked

Car Insurance

Who do you use for your optional roadside assistance?

1 answer
Australia Post
Australia P.Australia Post

Hi Peter,

You'd be best to give our insurance support team a call on 1300 858 747 (Monday to Friday 8am-8pm EST, Saturday 8am-5pm EST).

Roxy

robby

robbyasked

Car Insurance

do you take in store payments?

1 answer
Australia Post
Australia P.Australia Post

Hi robby,

Apologies for the delayed reply, I'm afraid we wouldn't take payments in store, you can give customer service a call on 1300 858 747 for more information.

Roxy

Wilson ndayegamiye

Wilson ndayegamiyeasked

Car Insurance

Hi how much full insurance?

1 answer
Australia Post
Australia P.Australia Post

Hi Wilson,

For information about our Car Insurance products on offer, please give our experts a call on 1300 858 747 (Monday to Friday 8am-8pm EST, Saturday 8am-5pm EST).

Steph

Mark

Markasked

Car Insurance

You sell ctp green slips?

1 answer
Australia Post
Australia P.Australia Post

Hi Mark,

This site may help for information on CTP Green Slips. http://www.sira.nsw.gov.au/

For information about our Car Insurance products on offer, please give our experts a call on 1300 858 747 (Monday to Friday 8am-8pm EST, Saturday 8am-5pm EST).

Kind Regards,
Emma

Jenni

Jenniasked

Car Insurance

Hi there! Can you tell me does your comprehensive car insurance cover road side assist?

1 answer
Australia Post
Australia P.Australia Post

Good morning Jenni,

For information about our Car Insurance products on offer, please give our experts a call on 1300 858 747 (Monday to Friday 8am-8pm EST, Saturday 8am-5pm EST).

Thanks and have a great day,
Emma

susanne

susanneasked

Car Insurance

Is compulsory third party and a green slip the same thing? I have just moved to NSW and wish to get green slip insurance...can you help?

2 answers
Kerry
Kerry

Yes - CTP is compulsory third party insurance, ie, the insurance that covers other drivers, cars, passengers and property where you are involved in an at fault accident. Your car and you personally as the driver are not covered by this policy. You must take out this type of insurance and submit it at the time of registering your car. You cannot register your car in NSW without it. All insurers automatically advise Roads and Maritime Services electronically when you have purchased the insurance - as do most authorised mechanics who conduct the compulsory safety check on your car when it's due for rego - though if your car is 5 years old or less you don't need to have this done. Otherwise, you must have both of these done to register your car. Registering online is a breeze once you have done these things. Just have your rego papers and credit card handy and go to

www.m.rms.nsw.gov.au/roads/registration/index.html?action=renew

Good luck......

AJB
AJB

Though this is old, it should be pointed out that Kerry's answer is wildly inaccurate. CTP/Green Slip does NOT cover other cars or property. It is ONLY to cover personal injury for anyone involved in a motor vehicle accident. It will not cover damage to vehicles or property. This is what comprehensive, TPP (third party property) or TPFT (third party, fire and theft) insurance is for. If you are driving with only CTP, then you are driving uninsured and will be fully liable for any damage you cause.

Alicia

Aliciaasked

Car Insurance

Did any one have to do a claim with Australia POST Car Insurance? How the proces went? Are they happy to HELP even if they have to pay for the repeirs?
Please can you let me know ASAP to amondoutei49@hotmail.com
Thank you so much for your time.

1 answer
RK
RK

Hi Alicia,
I did recommend Australia Post, underwritten by Auto & General Insurance. They returned my call after an online quote, while I was out shopping and I spent half an hour with the lady confirming all the car details (it has lot of accessories) and insurance history, etc. Then I took the Policy straight away and paid for it. It was among the cheapest and the lady sounded good. However, when I reached home, I realized that I forgot that the car had a dual exhaust system-- just a normal exhaust , not any performance enhancing one. I told them straight away (in 1 hour) and they called me after 2 days to say that they have cancelled my Insurance. I didn't lie to them and they say, that they cannot underwrite it. I was thinking that I might have to pay a bit extra, but they were abrupt. When I asked them to specify on the letter that they have cancelled because of the exhaust, they refused and they are just sending a normal cancellation letter. It looks very fishy and luckily, I got away with it in the first week. I won't Insure with them again, this car or my second car. I don't think their Claims pay-out will be easy. Their customer service was good as you are speaking to someone based in Australia, but their underwriter (the one who will actually pay) cannot Insure me, even though I have a very good Claims record.
RK

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