Australian Fleet Sales Questions & Answers

Hi Terry, Please contact our Customer Relations Team to discuss your particular purchase on 9794 2552. Thank you

The department of fair trading told me it doesn't matter what warranty you have, the point is that I bought the carin good condition and ozcars knew what was wrong with when I paid top dollar for it.

It doesn't matter whether it is 3 months or 12 months, ready the fine print as most used car warranties are not worth the cost of the paper it's printed on ! Water pumps seize so they say that's a wearing item and not covered. It seizes and snaps the timing belt, bends pushrods and damages heads and engine components costing thousands to repair. When the timing belts snap, doing the reverse damage, they say that's not covered but the other is.......they will twist every warranty claim the right way so they don't have to do jack sh*t about it......and that';s the warranty coverage people more so, not even so much the car dealers.

I would not buy a used napkin from Australian Fleet Car Sales...sorry, now OZ Car Sales ( distance themselves from the old dodgy name will help, yeah right ... ), let alone an expensive big investment like a car !!! Run for the hills folks, run for the hills !

They will at an extremely high interest rate and you will be over charged for you the car by thousands.

Stay away

No,run

Hi Nat, Please contact Customer Service on 9794 2552 so we can look into this for you. Thank you

Don't know only just sent a reply.

I was told the same thing and didnt get it but hey if you need a gift to give a review then maybe the service that was not really as good as the review as people might tell porkys thinking if they say good things they will get a better gift. I reviewed the truth.....great service great car

I refer a Friend to these guys and they lied and said they were going to give me $200 cash back for referring a friend. when I called the customer service they put me on hold for ages than said they will send it out as a cheque but they didn't! They will say anything just so you can buy from them. At least I know now never to recommend them to anyone else and till this day my friend having issues with their car and these guys don't even fix it. Sales team at Lansvale and management are very unhelpful.

Thanks for the heads up. My son bought one from Cardiff Toyota instead. We were very happy with them!

Hi Jackie, Thank you for your question. We most definitely do have an incentive in place that allows us to thank our customers that refer their friends and family to buy from us. There are terms and conditions to this benefit that i would be happy to discuss with you if you would like to give me a call on 9794 2552. Alternatively you can private message me your contact details and i can contact you, especially if you believe that you should be receiving a referral fee and are yet to. Thank you

Yes I believe I more than met all the terms and condtions twice now! What are our hours please?

My partner did mention it to them ... but they laughed and nothing was done ... is someone able to explain what the criteria is ... thanx

Did they ever rectify this?

As you can see I have asked for their hours as I work an hour away from home and my hours are 9-5 which is most businesses and I have never recieved an answer...I have more than met their criteria but whp knows! Maybe with help on here I may get a response lol. A couple of years late but who knows......

Hi Jackie, our Customer Service team would be happy to look into this for you. Could you please contact us on 9794 2552 or private message us your details so we can contact you. Thank you.

Because then they have your details and can badger you via email. text and phone like they did to me....

Hi Darnaa, this question is a little tricky to answer as there is not set time for us to complete our 191 point inspection. May i ask you for a little more information regarding the vehicle you have purchased and i will find out exactly what is happening for you? I just need the registration or a name that the vehicle was purchased under to enable me to find out this information for you. If you are uncomfortable leaving this information on our product review page please call me directly on 9794 2552. Thank you

Ask for the details of the 191 point inspection. I bet you don't get it.

Hi Kathleen, As per our conversation today your fuel card and Holiday Voucher will be sent to your home address via registered post by next week. We apologize for the delay. If you have any further questions please contact me directly on 9794 2552. Thank you

Hi Kathleen,

Was wondering if you ever received the $5000 voucher? I've been waiting a few months and still nothing!

Hi Damo, Our Customer Relations Team would love to answer all the questions that you have regarding warranty but, it definitely depends on what kind of vehicle you purchased and what kind of warranty was provided at the time of sale. An all-rounded answer is unable to be provided without the particulars of the purchase /vehicle in question. Could you please call our Customer Relations Team on 9794 2551 so we can answer any questions you may have regarding your particular warranty. Thank you.

Marcus, It may have numerous extras added to it, also buying private you don't get warranty or a guarantee that the vehicle has not been in a major accident or a repaired write off. Buying from a dealer like us you get that guarantee. The price is also negotiable. If you require any further information please call us on 02 9794 2500. Australian Fleet Sales

The answer the official has stated is an outrageous deflection.

Please arrange your friend to contact our customer relations department on 02 9794 2500 so we are able to assist. Thanks

Hi, i will need to know more details on the vehicle to be able to assist you. Can you please arrange your friend to contact our Customer Relations department on 02 9794 2500.

Hi Chorizo, Your best option will be to contact our finance specialists on 02-97942500 our team will be happy to assist you with your enquiry. Kind regards Australian Fleet Sales

Yeah they'll get finance through ANY financial institute as long as it means selling you a car....they have no morals, no conscious and no common decency. They'll get you an interest rate of 85% if it means the salesman, who just wants his commission for hitting the monthly targets, can sell another car to somebody. There's been a heap of cases where young people get signed up to ridiculously expensive car loans and then have their vehicles reposed because they can't up keep the repayments.

Yes it should also you would have been given 30 days warranty or so many kilometres to which ones first , take car in and see fhem

Hi Will, Thank you for your enquiry. Please contact our Warranty Department on 02-9794 2500 we will be happy to assist you. Kind regards Australian Fleet Sales.

Hi Ally, Please contact us on 02-9794 2500 or Private message us on our Facebook page with your contact details and we will get one of our finance specialists to contact you.Kind Regards Australian Fleet Sales

Hi Ally, Please contact us on 02-9794 2500 or Private message us on our Facebook page with your contact details and we will get one of our finance specialists to contact you.Kind Regards Australian Fleet Sales

Hi Tohi, I will arrange someone from our Customer Relations Department to contact you shortly

Hi, Yes we do. If you would like to give us a call on 02 9794 2500 someone from our finance department will be able to assist you

I went back to my bank who my loan was with And just got more money off them to pay for the new car. So I didn't go with afs. But if I did it wouldn't have mattered as they were going to trade my ute for the amount I owed on my loan anyways.

Hi Jake, Normally once the deal is settled. If your existing loan has not been paid out yet please call our customer relations department on 02 9794 2551. They will ensure it gets done.