Baby Jogger City Mini Series Questions & Answers

Hi Lucy, If you've been able to click it in previously - so you're confident that it's being unfolded/opened correctly - unfortunately it might not be repairable and the only solution would be to replace the frame.

If you're located in Australia please contact us (the Australian distributor) and we can assist you further. info@tabc.com.com

Yes u can ,u will need adapters ,check gumtree for them

Hi Nikki, Thank you for your enquiry in regards to Baby Jogger. City Go Capsule is Compatible with the following strollers: - City Tour 2 (Adapters sold separately) - City Tour Lux (Adapters sold separately) - ORIGINAL City Mini/ City Mini GT /City Elite (Adapters sold separately) - Summit X3 ( Adapters sold separately) - City Mini 2/City Mini GT2/City Elite 2 (Adapters included) - City Select/City Select Lux (Adapters sold separately)

Not Compatible with: - City Tour (Original) - City Tour2 Double - City Mini Double / City Mini2 Double - City Mini GT Double / City Mini GT2 Double

Adaptors are required to attach the City GO to compatible strollers.

Kind Regards, Mamta The Baby Jogger Customer Care Team

Baby train sells zip rain cover …,however if u already got city mini 4 wheels rain cover, try folding the canopy half way back .This might help.Good luck

Hi there ,no you can’t .it’s too big for hand luggage

Hi, thank you for your question. The City Mini Zip is only compatible for 1 Child, you are unable to add a capsule or other seat. if you have any questions, please contact our customer service team at inbox@tabc.com.au. Thank you

Hi Frederick, Don't worry, you are not the first person this has happened to! Lots of straps on the City Mini Zip make it a little confusing. Please find the link below to a great video for removing the fabric. simply follow the steps reverse. external link  Hopefully that helps you.

Customer Service E inbox@theamazingbabycompany.com.au T 03 8872 6772

It didn’t help me much. I can’t really see how to put the strap back in that criss cross style it was originally in

Hi Lynnette,

Unfortunately no, it is not compatible as there is no where to attach the board onto the stroller.

Kind Regards Baby Jogger Team

Good Morning Manasa,

I'm not sure what room the Mazda has behind the 3rd row, we would suggest trying it in your car. It does fold nice and compact.

Thank you

Hi Jacqueline, our City Mini Zip has a standard sized seat back which is 49cm and the weigh capacity is 25kgs. If your child is above average (tall toddler) then we would suggest the City Elite, all round it's a bigger stroller - the seat back is 51cm and the weight capacity is 34kgs. It would be worth visiting your closest Baby Retailer and taking it for a spin!

I think maybe you need to get the suspension in the front wheels checked as my 4 wheel mini doesnt bounce at all !

Hello! Just wondering how did you fix the problem!

Hi Aida, If you are experiencing bounce/vibration issues with your stroller. Regular stroller service/maintenance is required to assist with your strollers smooth performance. - This is a 4-wheel stroller at some point on any slightly uneven surface one of the front wheels will lose traction with the ground – this can cause the speed wobble. To prevent this, we suggest stopping to allow the wheel to find the ground and traction. - Walking at a pace faster than leisurely combined with the above point can cause this issue also.

Please see the below troubleshooting that may rectify the issue: 1. Please remove both front wheels from the frame 2. Clean both the front wheels and the wheel housing (the section the front wheels insert into on the frame) with a clean dry cloth. - We also suggest vacuuming the wheel housing to remove any debris/dust/dirt that maybe inside. 3. Apply a very generous amount of Grease or Vaseline to both Front Wheel Pins 4. Apply WD40 or Silicon spray to all other moving parts. (NOT the Wheel Pins) 5. Place the wheels back into the wheel housing on the stroller frame and rotate the wheels. Also give the stroller a push around to help the Grease/Vaseline move into the wheel housing.

If this does not rectify the issue, then we suggest contacting our distributor - The Amazing Baby Company's Customer Service team for further assistance.

Kind Regards Debra Baby Jogger Australia Customer Service Team CO/ The Amazing Baby Company P: 03 8872 6772 E: inbox@tabc.com.au

I'm not sure but I have the maxi-cosi Titan car seat, and I believe that the adapters for that work for all of the Baby Jogger "city' range, so if the bassinet clips into the same system it would probably work the same across the two City (select / mini) models.

Thanks Joanne :-)