Babybee Duo3 Questions

Carla A.2y · Duo3

Hi. I have only been using the duo3 for just over 3months and last night when I went to recline the toddler seat the buttons on the side weren’t working. They were almost in a flush position like I had no option to recline the seat it was just in the upright position. How do I fix this? Is this a common issue?

Carla

Babybee DM 2y

Hi Carla,

So sorry to hear you're having an issue with your pram.

Could you please send through an email to au.support@babybeeonline.com with a video of what's happening so we can better assess this for you?

Cheers, Shannon

Carla A.2y · Duo3

Hi I purchased the duo 3 recently. I have a 16month old and about to have another baby in a week. I’ve set up the bassinet and seat )bassinet on the bottom and I can figure out how to store anything underneath with either combo. Am I doing something wrong or is there just no storage when you have the two attachments?

Simon H. 2y

Hi Carla, It is tight with the Bassinet/Seat combination. We found it's not the actual storage space that's the problem but being able to get things in/out of the storage space if that makes sense. When getting the pram out of the car, we tried to make sure whatever was going into the storage space i.e. baby bags was placed in the storage basket BEFORE connecting the bottom attachment. Then we would grab what we needed out of the bags rather than trying to take the bags out because it was tight. We found putting the bassinet at the top and the seat down at the bottom with the seat's footrest raised provided the best solution but you're right it is tight. We did have a look at some other prams but most double seaters of similar set up seem to have a similar issue with the bassinet. Once our little bub graduated out of the bassinet after 6 months and into a second seat, the issue went away.

I hope this helps.

Babybee DM 2y

Hi Carla,

Thanks for getting in touch.

Simon has given a great response here and loading your basket before putting the upper seat or bassinet on will help this issue.

If we can help with anything else please get in touch.

Cheers, Shannon

Katelyn B.3y · Duo3

Hey everyone, A friend of mine is giving me her duo3 pram as she no longer needs it. I am so excited for this as this was the pram I wanted while pregnant but couldn’t quite afford at the time. We ended up with the Jengo Panorama xt which I absolutely love but I couldn’t resist saying yes to getting the duo3. My only concern is - I have a Mazda 2 neo hatchback (2017). The Jengo fits in the boot perfectly (apart). I currently only have 1 baby whose nearly one so I’ll only be using one seat. Does anyone have a small car like mine who could give me some feedback? My friend has sent the pram already but I just want to see what I’m in for haha

Babybee DM 3y

Hi Katelyn! Thanks for getting in touch and asking such a great question! I will attach a link that we have with Duo2 prams folded in various car boots and the dimensions. The Duo2 and Duo3 have the same folded dimensions!

https://www.facebook.com/media/set/?set=a.136127052310659&type=3 Folded with seat on: L92cm x W60cm x H43cm

Please let me know if you need further help with this!

Kind regards, Jess

Ann3y · Duo3

Im about to buy this pram for my 6month old and my 2.5yr old toddler (seat & seat) can anyone confirm how easy it is to fold into boot with 2 seats? And can you fold it with both seats attached?

Babybee DM 3y

Hi Ann, To fold our DUO3 you will need to remove the seat in the lower position. The top seat can remain on the frame but will need to be in the forward facing position. Alternatively the seats are super easy to remove and this will allow you jigsaw the parts around in your boot to maximise space.

Please get in touch if you have any other questions.

Cheers, Shannon

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