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Bulk Nutrients

Bulk Nutrients Questions & Answers

4.9 from 6,371 reviews

15 questions from our users

Sarah Clarke

Sarah Clarkeasked

I know postage is slow but the dates I was given for my products to arrive was a week ago. May not be much $200 to most people but unfortunately due to back injury I can’t work. Can I just cancel order and get refund please. I’m not interested anymore has been no correspondence to say re delay. Very bad customer service. I would really appreciate refund of goods arrive in the next few weeks I’ll send them back . Have found a more reliable company . Thank you

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Sarah,

Sorry to hear this, do you have an order number I can take a look at?

You may of missed it, however there is a notice on the front of our website as well as the shipping info page on our website to advise of the Australia wide delays due to COVID 19

https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

https://www.bulknutrients.com.au/shipping/

its-robert

its-robertasked

More of a business question, are you planning on expanding your business and having public facing stores in the future?

And are you considering going public with your business?

Cheers Rob.

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Robert,

Thanks for getting in touch, we have no plans for physical retail stores, we will remain in the online e commerce space only.

We also have no current plans to become a public business for now.

Cheers,
BN

Nalin W.

Nalin W.asked

Do you have complete accreditation under TGA etc?(I assume you do - just couldn't see anything on your website). Thanks

4 answers
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Nalin,

We fall under FSANZ (Food Standards) rather than the TGA.
The TGA look after therapeutic goods and medications, not foods.
Hope this helps!

Nalin W.
Nalin W.

Ok thanks! So I assume your ALCAR is fully legit?

Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Nalin,

Our ALCAR is 100% pure pharmaceutical grade :)

its-robert

its-robertasked

Hi there i was just wondering do you get cheaper prices if i go to your store in Crabtree?

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Robert

Thanks for getting in touch!

Unfortunately not I'm sorry. While we do not have a store front as such, you are welcome to place a manual order with our team on 03 6266 4725 and then pop in to collect the order to save on postage if you would like.

Wayne B.

Wayne B.asked

do you guys have a shop in australia

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Thanks for contacting us in regards to this!

While we do not have a physical store as such, our factory is located in Grove Tasmania. We sell directly from our factory to the customer online via our website: https://www.bulknutrients.com.au .

If you are local or visiting the area, you are also welcome to place a manual phone order with us on 03 6266 4725 and then pop in to the factory to collect the order to save on postage.

Alternatively we also have a partnership with Anytime Fitness , allowing the gyms to stock a limited range of our products, if you would like to find the nearest gym stocking our products this can be done via our locator tool here: https://blogs.bulknutrients.com.au/gym-locator/

Ryan

Ryanasked

What are the best supplements to have to put size and muscle on? i loose weight and size quick if i miss a training session.... im eating correctly but am limited because i have a condition called IBS in currently 75 kilo and 38 yrs old and 5f10.. if that makes any difference.

Thankyou
Ryan

No answers
Johns

Johnsasked

What supplement do you recommend aslim guy with 55kg and 27 year to take in order to gain more muscles and weight in ashorter time

No answers
Karan S

Karan Sasked

In how many days bulk Nutrients muscle food 101 shows result?

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Karan,

There will be no set time frame for you to notice results from MuscleFood 101 as there are far too many variables that can influence this. MuscleFood 101 will need to be one part of the bigger picture, you will also need to be consuming a diet in a caloric surplus and also be completing a suitable training program in order to gain weight and size.

Kind regards,
Jacob

sam

samasked

I bought wpi 3kg but surprised to see on package made of 0% Australian ingredients. How can one be assured of product quality

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Sam,

Thank you for getting in touch with us regarding our WPI!

Quite simply - Australian WPI doesn't exist. This country doesn't produce it unfortunately. While we have one of the world's best dairys, Australia makes Whey Protein Concentrate and Casein but not Isolate.

Our WPI is from the Irish dairy industry with also the US as back up when our huge customer demand for this gets too much for one company.

Please let us know if you need any further questions answered about Whey Protein Isolate!

Billy

Billyasked

Hi,
I have two questions about your nootropics.
Alpha GPC, oxiracrtam are they both tested? And is it a third party tested or in house?
And 5-htp ?
Thanks
Billy.

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Billy,

There was once a time where Nootropics in our range were third party tested however these were for our most sold and popular one's - Noopept, Oxiracetam and Pramiracetam.

What little Nootropics are now left in our range do not go further testing other than the Certificates of Analysis already performed by our Pharmaceutical Grade suppliers.
Should you require any COA's for any of our raw ingredients, we are happy to pass them on.

Here is a little further info about our Pharm Grade amino acids and powders such as the one's you have enquired about regarding quality and our relationship with our suppliers - https://www.bulknutrients.com.au/faqs/amino-acids/

markyo

markyoasked

I have a home gym and have trained on and off for a while.But with not much success. A friend of mine asked what I was taking and i said nothing. He said thats your problem. I just don't know what to take.I don't have a lot to spend .Can you please help.

2 answers
Peter.
Peter.

Hi Markyo , I cannot offer advice as I am not a professional and each person is an individual and their requirements would need to be personalised to their situation and needs.

Sorry.

Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Markyo,

We sure can! So we can understand more of your needs it's best to contact us direct on info@bulknutrients.com.au or jump on our live chat.

That way we can give you the most accurate advice on what to take.

effie

effieasked

hi effie here , i am in s.a. heard of your products from my daughter from hobart love to try but i also have some issues with wheat and dairy products can you help me out ?

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Effie,

We sure can! Was it a protein you were looking for? If so, I would suggest taking a look out at Earth Protein - this is 100% dairy and wheat free;

https://www.bulknutrients.com.au/products/earth-protein-vegan-protein.html

If you would like to try a sample or would like more in depth info, please contact us at info@bulknutrients.com.au

Bobster65

Bobster65asked

G'day, can you please tell me if there is any reason why I should't be able to heat up a mug of WPI with milk ?

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Bobster!,

We would recommend using room or cool temperature water or milk etc when using WPI for the best taste, you could certainly try it though. It may alter the taste and potentially clump if too hot.

I would suggest trying out Whey Hot which is perfect for a nice hot high protein drink! http://www.bulknutrients.com.au/products/whey-hot-slow-release-beverage-multi-packs.html

Cheers,
BN

Investigator

Investigatorasked

Are your products really made in China?

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Investigator,

That’s a great question, as we have hundreds of products and ingredients we source these from all over the world whether it be Australia, China, USA or elsewhere.
For example, we use Australian made WPC, Chinese manufactured Glutamine and USA made Pro Hydrolase.

Certain products/ingredients like amino acids for example are almost exclusively manufactured in China. They are simply not manufactured in Australia, so some products certainly do come from China and they are absolutely of the highest quality. The same would apply to other supplement companies; they too would be sourcing from China for certain things.

We have a detailed FAQ on this on our website if you would like to take a look http://www.bulknutrients.com.au/faqs/amino-acids/

Crystal

Crystalasked

I have a friend who is quite sick she needs to keep her weight up and she can't have gluten or dairy she said shes a celiac? I ordered the pea protein from you guys just for her to try, do you have any other recommendations? I researched and found that the pea protein comes highly recommended I know it's gluten and dairy free from what I read and I have read reviews that it has an ok flavour.

1 answer
Bulk Nutrients
Bulk N.Bulk Nutrients

Hi Crystal,

Pea is certainly a good option being dairy and gluten free. The other option I would suggest is our Earth Protein, this is a 50/50 split of Pea and Rice. The benefit here is a better amino acid profile along with an improvement in taste and texture over Pea by its self http://www.bulknutrients.com.au/products/earth-protein-vegan-protein.html
If you would like to give it a rest run you can request a free sample here http://www.bulknutrients.com.au/samples
Cheers :)

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