Bumbleride Indie Twin Questions & Answers

Hi Stephanie, Please contact our customer service team and they will assist you with a solution. Please email: external link  or call 03 9588 0999 for assistance

Hi Brendan, I suggest you give our Bumbleride team a call and ask for Nigel. He can help you resolve the problem with your hinge so you can get your pram back on the road. Just call 03 9588 0999. Thanks, Jenine

Hi Jenine, I managed to contact Danish by Design and they have been extremely helpful and are sending ut a replacement frame. The customer service received from Bumbleride is amazing, thank you for your assistance !

That's so great to hear! Please let us know if you need any further help. Warm regards, Jenine

Hi Maddy, They are great for newborns. I recommend getting a pram liner for each seat. Fyi we ordered a new storage basket thingy at the 2yr mark. It got a bit tatty. Their customer service is great. Good luck!

Hi Maddy, Bumbleride Aust offer free return shipping and full refund if you aren't happy with the product or change your mind. You have 14 days. Good to know this as you are in a remote area so it's hard to check the pram out in person :)

Thanks for replying! I’m currently in Perth for another month until the bubs are due! We’re looking for something that suits the really hot weather, that is tough and will handle gravel tracks...Reckon this will make the cut?! Cheers!!

Hi Maddy, All the Bumbleride prams travel really well off road because they have all-wheel suspension and air-filled tyres. This means they can go anywhere and you'll get a super smooth ride. Without these two features it will be a bumpier ride, plus the pram may be harder to steer as it's not gliding over the surface. The tyres are really quick and easy to maintain too.

Regarding the weather, you can create extra air flow if need be. The hood has a peek-a-boo window in the top with mesh, there's also a mesh panel in the head area, plus you can zip open the back completely to increase air flow. The hood also has an extra long extension for sun protection and is UV resistant.

If you haven't already looked at the reviews and demonstration videos on the Bumbleride website, this may help you understand all the features as well. Good luck with your decision making!

Hi Daniel. I am not sure how old your Indie is but it has a 3 year warranty on the frame. If you are within this period please fill in this form external link  and we will be happy to assist

Hi Emma. Small stones will not puncture your tyres but if you run across glass or nails there is a risk of it happening. If so, you can repair the tube like on a bike and it will not need replacing. Hope this helps

Hi Emma, We have never had any tyre issues. It comes with a free pump and we only pump them up every 2 months or so. Cheers,Tina.

Hi, I didn't buy the bassinet but used two baby mico baby capsules which worked fine. I reckon you could do the bassinet and seat configuration. The seats are quite separate to one another. Try the bumbleride Australia customer service email on their website. Tina.

I used one seat and one bassinet. It worked well but you do need to remove the bassinet to fold, that didn't bother us as were used to using a bugaboo. Once you have both seats on it snaps down in one piece.

Yes, you can have one bassinet and one seat on the Indie Twin. Or a capsule and a seat. If you want to keep it super simple, lay the seat flat and with the hood over and the foot rest folded up you have created a bassinet style space for your newborn (it is forward facing whereas the bassinet will be rear facing)

Hi Grace. The handlebars can easily be adjusted to suit your heights and you will have plenty of room for your stride too. No problem

Hi Mike, Folded, in the boot it sits 29 inches high and 30 inches long. We have a Nissan Qashqai. It takes up the whole boot. It stands upright in the boot instead of flat on the floor. Not enough room to lay flat. It's been a fantastic pram for us.

Thanks Tina

My two kids really feel the heat and neither had a problem this last summer. If it was particularly hot I would unzip the back to let some more airflow in for my baby. The pram fits through a standard door and it's only slightly wider than my single jogging pram so I've had no issues with the size, can be a bit tricky in restaurant/cafes, but you're going to get that with any double pram!

We have a Nissan Dualis and it fits in the back easily with room to spare.

Probably every 2 months, depends how much you use it.

We use ours daily for the last 6 months. They are just needing air now.

Every 4-6 weeks for us and we use our pram a lot.

Hi, I'm sorry but i don't know as i only bought the pram after #2 was 6 months old. The website indicates that it's easy. I had the city select double when #2 was born and didn't use the carrycot\bassinet. I also didn't bother with #1. Instead i just buought a padded neck support thing when they were really really small. I had a quinny wth #1 and that reclined fully with lots of padded support so didn't need it.

I've used it for only one child and just put my nappy bag in the other seat. It is a fixed 2 seat pram.

It doesn't have a side storage option like the donkey. It is a fixed 2 seat pram. I have one child in it regularly when one is at kindy or just wants to walk. It does pull slightly but I put that down to a combination of being on uneven paths, my youngest being a big boy and also needing to inflate the tires a bit more (it's been a while). Even with the slight pull it handles brilliantly and it's not noticeable in places like shopping centres. I can manoeuvre it with one hand with one or two in.

My son is 2.5 (75th %ile height) and still has heaps of room. I guess it depends on whether they're longer in the legs or torso.

The back height of the seat is quite generous, I bought this pram when my eldest was 2.3yrs old & she's always been off the chart for her height, she's now 3.6yrs old- 110cms tall & I still put her in the pram for my exercise walks weekly & she is comfortable & can lower/open the hood & her head still has a couple of cms until it touches! I hope this helps. :-)

Possibly if you take the wheels off too. The wheel side of the fold is very chunky and only just fit in the boot of my ford fairmont. Hope that helps

Thank you

Yes pump wheels but comes with pump and I.ve only had to pump once

Can you tell me if its Australian standards?

Yes pump up and as stated you get a pump with the pram. Its to au standards as its sold in most baby stores here in Australia

Neither hubby or I kick wheels he.s 6ft.