K___nP
K___nP

I bought the EC9355.BM La Specialista Prestigio Manual espresso machine yesterday and the pressure gauge does not move when set to espresso, I have adjusted the grind settings for the bean roast and the gauge does not move What do I need to adjust?

Marshall
Marshall  

It appears that the gauge is just for show... I haven't seen anywhere a response from De Long that the gauge actually works... I have been unable to make a decent long black & like many other complaints the gauge does not indicate any pressure let alone the optimal zone?

DeLonghi
DeLonghi   DM   

Hi Pierce, we are sorry to hear about your experience. If pressure gauge not move at all when making a coffee, then it would most likely need to be looked at by one of our experts. We have sent you a private message to get some more details to help you further. Thanks, De'Longhi

Marshall
Marshall  

I had a similar problem and as I said in an earlier reply thought the gauge was just for show but the gauge on my machine has been replaced, but I still can't make a decent long Black. There is a design fault stopping me inserting the portafilter in and I have to scrape some of the coffee out and retamp it... This is a bitter experience having paid a considerable amount of money for a defective machine.

Stacey W.
Stacey W.

I just purchased the La Specialista Prestigio and no matter what changes I make to the temperature or grind settings, the pressure gauge never rises above zero. What am I doing wrong?

Marshall
Marshall  

It appears that the gauge is just for show... I haven't seen anywhere a response from De Long that the gauge actually works... I have been unable to make a decent long black & like many other complaints the gauge does not indicate any pressure let alone the optimal zone? I have since discovered that my gauge was faulty and Delongi replaced it...but I still can't make a decent cup of coffee ??? I get a better long black from my $50 Woolworths Espressitoria machine

Hannes B.
Hannes B.

Just bought my machine, and noticed the automatic coffee selection does not include long black, like on other la specialista machines, only americano. Is it possible to adjust this so it can automatically make ling black?

DeLonghi
DeLonghi   DM   

Hi Hannes B, Are you in Australia or New Zealand? This is a selection that is configured for a couple of countries only. If you have purchased this machine Australia or New Zealand please let me know. Thank you

Hannes B.
Hannes B.  

I'm in Australia

Hannes B.
Hannes B.  

Also, even though the machine is less than 3 weeks old, the descaling light just came on?

Hannes B.
Hannes B.  

and there is condensation inside the pressure dial - is this normal?

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