DeLonghi Nespresso Lattissima+ EN520S (Silver) Questions & Answers

You can buy the frother separately from Nespresso shop

ALL FOUR LIGHTS FLASHING

I have a similar problem, it's been descaled multiple times, has a new milk unit and still it won't work. The milk froth unit starts and stops, spits milk, steam and water. Sometimes will stop almost immediately after it's been pressed. The machine also makes significantly more noises from inside the unit, gurgling noises.

It appears the machine just can't hold the pressure or temperature long enough to make a single beverage any more. I need to press the milk button up to 5 times simply to get one coffee, the quality of the froth is also poor and not nearly as good as it used to be when the machine worked as intended.

I am sending the unit to a different repair agent here in Sydney, I now believe the machine has an internal water leak with heated water used by the steamer escaping into the drip tray. The lack of sufficient water coming through to the milk frothing unit seems like the issue.

the milk descender ? sorry it has a milk container which fits into the machine and a spout on the side that ejects the froth into your glass.Why would you heat it ? The instructions tell you to use chilled non fat skim milk .

@thubleau2 I don't think she meant she heated the milk before pouring it into the milk container. That's not the way I took her question anyway.

Hello I'm not really sure why it fills with water as mine does to but I tend to use the plastic pods wich I have found better than the foil ones But you really need to empty the pod draw out and clean it very often.

pod draw cleaned. I removed the covers around the brewing unit( the bit where you place the new pods) and discovered that it was broken. Don't know if this is a common problem or whether mine was the lemon. Part ordered and replaced. Now working again for less than $50.

Absolutely you can Whenever you think it needs it or whenever the orange light comes on

Thank you. Any idea how to start it though as nothing i press starts the process? It worked fine when the light was orange but now it just won't start descaling whether i press the Cappuccino button or any other one... It just works as if making coffee... :(

Plug in the descaling nozzle. The light should turn on. If it doesn't turn on. Remove the descaling nozzle and in plug it in again. Try a few times if it doesn't light. Otherwise, contact Delongi support. They are better than Apple.

I've tried, but it won't froth. So I am stuck only using non-fat milk and soy milk.

I use coconut, almond, soy and milk all froth great, no issues whatsoever.

I also use coconut and almond milks, it doesn't matter what brand I use- they all froth really well. I have it set on the setting furthest to the left (latte)

OK seems it needs a descale. I got confused with one of the other buttons not being lit up as shown in the manual.

It sounds like dried up mill is causing a blockage. Dismantle the parts and soak in warm soapy water for a few hours then rinse thoroughly. It could also be that the parts for the milk container have not been properly reassembled- check all parts are correctly fitted.

If these tips don't help, give the Nespresso customer service a call, they may have some ideas or can do some trouble shooting. Good luck : )

Hi, thanks for your response..i have purchased a whole new black milk container top unit..its still happening :(..i have read about a bubble issue in the tubing inside the machine..does anyome know how to fix it?

We had the same problem. What fixed ours was descaling it. It took two times to make the descaling light to turn off. After that it worked fine. The first cup of coffee did have descaler in it, so it might be a good idea to run it with a used capsule once or twice.

We are having exactly the same issue. Any luck resolving the problem?

I remember seeing something in my vid about the button, check it out: external link 

Same problem here. Did you manage to fix it ?

Sounds like the pump inside has had its day. You can call Nespresso to troubleshoot, but sounds like you may need a new machine : )

Thank you. There was an air bubble in the waterline of the machine. Nespresso led us through the processes of removing it. The machine works great now!!!

I am having the same issue with the exact same machine --- what did you end up doing?

How you remove the air bubble?

I just bought mine today, no water and no milk comes out. The capsule is punctured on the back, not the front like all other nespresso machines I have used.

I have similar problem, water just refuses to come out. Were you able to resolve your problem?

Had the same problem with my machine, so I scoured the internet and found the manual. There is a part where it says first time use or first time after a long time, or something like that. All it says is to take out the coffee pods and keep pressing the large coffee button (the one without froth) a bunch of times and water will come out afterwards. Hope this helps cause it worked for mine

You can try to dismantle all pieces and soak in warm, soapy water for an hour or so. If not, contact Nespresso for trouble shooting tips and/or repair

Hi there,

You can download the manual from delonghi.com to find out how to reset the shots.