Dermal Therapy Australia Lip Care Range Questions & Answers

Thank you for reaching out to us. The batch number 5H22 indicates this product was manufactured in August 2025, while batch number 5A03 was manufactured in January 2025. Once opened, our products generally have a 12‑month period-after-opening expiry date. If your product is unopened, and stored as recommended, it is safe to use.

We hope this information is useful and please don't hesitate to contact us if you have any further questions or feedback.

Hi there! Thank you for your question. Although we have not completed a safety assessment specifically for use of this product during pregnancy, our Technical team have confirmed that there are no ingredients that would be unsafe for use during pregnancy. However, we would suggest performing a patch test on a smaller area of your skin first before applying to your entire lips, to ensure the ingredients agree with your skin. For extra peace of mind you could also confirm with a healthcare professional to ensure the formulation is right for you.

Thank you for reaching out to us. Cosmetic products generally don’t have a strict “expiry date” like medicines do. Instead, they have a recommended shelf life, which for most of our products is a minimum of three years from the manufacturing date, provided they remain unopened and stored according to the directions on the packaging. For batch 5E05, this product was manufactured in May 2025. Once opened, our Lip Balms have a 12 month expiry date.

I hope this information is useful and please don't hesitate to contact us if you have any further questions or feedback.

Hi Queenie, thanks for reaching out to us. The lip balms expire within 12 months of opening and if unopened, have a 3 year shelf life before expiring. If the lip balm you have has not been opened, please let us know the batch number so that we can confirm when the product will expire. This number, beginning with (B) can be found on the top crimp of the tube or the back of the carton.