Dulux 1Step Oil Based Primer, Sealer & Undercoat Questions & Answers
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Can I use one step prep over a golf cart, which has a plastic body
Hi Sam, Thank you for reaching out to Dulux via Product Review. We'd love to help with your query, but in order to do so, we need to ask you a few more questions. Please give us a call at 13 25 25, and our technical consultants can help you with this one.
We hope to hear from you soon!
Thanks, Minidu at Dulux
Can I use Dulux 1 step prep (water based) on new unsealed timber sheet and then paint it with 2 coats of Weathershield maxiflex low sheen oil based paint?
Hello Keith, Thank you for your question. It will depend on the use of and type of timber you are painting as to the best products to apply. Please do bear in mind that Weathershield is a water based product. And generally speaking Dulux 1 Step Prep and Weathershield can potentially be used together.
For more detailed advice please join us on LiveChat by visiting our website external link and waiting a few moments for the LiveChat box to pop up. Our awesome Change Agents are online to give you real-time advice, and they are available Monday to Friday from 8am-8pm, Saturdays from 9am-8pm, and Sundays from 10am-4pm AEST (public holidays may affect these hours). Take care and stay safe - we look forward to chatting with you! Cheers, Sarah at Dulux
Am about to purchase this product, to use prior painting the exterior of a yellow brick house. It will need to be sprayed - both the primer and the top coat. Will this work easily? Is this product suitable?
Hi Lisa, Absolutely! Dulux 1 Step Prep can be sprayed for exteriors, and you can even use the water-based for ease of cleaning up. If you are spraying in hot or cooler conditions, you can also thin this up to 10% with water to aid flow, then follow with 2-3 coats of Dulux Weathershield. If there is anything else we can help you with for your project, please don't hesitate to call us on 13 25 25 (option 2). Good luck and happy painting! - Lucy at Dulux
Thank you Lucy. Much appreciated.
Can I paint water base 1 step over varnish
Hi Shona, Great question! It will depend on whether the varnish is oil-based or water-based, but we can help you with that! Please call us on 13 25 25 (option 2) and we'll guide you through how to paint over your varnish. we look forward to hearing from you soon! - The Dulux Team
Can I paint over varnish
Hi Shona, Great question! It will depend on whether the varnish is oil-based or water-based, but we can help you with that! Please call us on 13 25 25 (option 2) and we'll guide you through how to paint over your varnish. we look forward to hearing from you soon! - The Dulux Team
Hello, I had new gyprock installed on bottom half of a wall. I cleaned the gyprock with sugar soap to begin with. After sanding the mud on the horizontal and vertical joints where tape runs, I applied Dulux 1 step prep undercoat. The joints were uneven so sanded again and applied a layer of undercoat again. Once dry, the wall appears fine when looked at from front. But when you look at it from the side patterns of a shade appears. Should I continue to paint with Dulux wash and wear. Will the patterns visible from the side, disappear after paint or is some fix required? Literally applied entire 1 litre of undercoat.
Hi Siara, Thanks for taking the time to write to us. This sounds tricky, but we can help! There may be another product that can help with evening out the wall. Please send us some photos to dulux.customer.service@dulux.com.au and outline the preparation and what you have done so far, and our friendly technical team will help you out. We look forward to hearing from you soon! Thanks, Lucy at Dulux
Does 1step oil based primer sealer need to be thinned for Wagner spray gun 350
Hello John, thank you for your query, for Airless/Conventional Spray: Suitable for application if necessary thin up to 100ml per litre of DULUX Spraying Thinner to aid atomisation. If you have any further queries please call us on 13 25 25 option 2. All the best Dulux Team!
Does 1step oil based primer sealer need to be thinned for Wagner spray gun 350
is it a stain killer?
can Step 1 be used to prime villerboard above tiles in bathroom
can i use Dulux step1 TO PRIME VILLERBOARD IN BATHROOM
Yes it is suitable for villa board. Ensure surface is clean and you stir paint very well. Recommend you use a roller . It can semi dry and become tacky very quickly.
Hi Bob, you can use Dulux 1 Step Prep water base, as a top we recommend to use Dulux Wash&Wear Kitchen & Bathroom Low Sheen if used in a bathroom. Happy to answer any other questions you can call us on 13 25 25 (option 2). All the best! Dulux Team.
thanks your response, Cheers Bob
Hi, I am planning to paint the skirting, trim and wooden frames as well as a door. Should i be using the oil or water based 1 step primer? I intend to use the Dulux Aquaenamel for the top coat. Thanks
Hi Sam Thank you for your enquiry. For the best advice and recommendation on a Dulux priming product for your project we would like to ask you further questions. If you could please join us on the Dulux website the Dulux Team are ready to assist you further with your project. Please join us here: external link Regards, The Dulux Team
Can we use the 1 Step Primer, Sealer & Undercoat water based on old enamel?
I scraped all loose flaking paint & then sanded to get a good surface for it to adhere to
Hi Stephanie, thank you for reaching out to us, providing the old enamel is not lead based you may apply Dulux 1 Step Primer Sealer Undercoat. First, remove all unsound coating, clean the surface with sugar soap and water, sand to a dull flat finish prior to coating with 1 Step Primer Sealer Undercoat. For further assist please contact our Help & Advice team on 132525 option 2. Our operating hours are Monday to Friday 7:30am to 7:00pm, Saturday 8:30am to 3:00pm and Sunday 10am to 4pm AEST. The Dulux Team
Hi,
Can I use 1 step prep undercoat to paint over existing exterior stain timber wall paneling and finished with 2 coats weathershield low sheen?
Good morning, and thank you for taking the time to contact us with your query! We’d love to help! Please give our Help & Advice Team a call on 13 25 25 (Option 2), and they will be able to answer all of your questions! – The Dulux Team.
I purchased Dulux Prepcoat 1 step Primer, Sealer and undercoat, oil based. The brush was dragging so I thinned the paint after about 5 mins it started again so thinned again. I used a brush yesterday and got very bad brush marks. So today I used a paint pad with the result that many of the little hairs have come out. I have stopped painting my outside door as I have given up and will wait for it to dry and sand it all off. I started painting at 7 am in case it was too hot yesterday only to have an even worse result today.
Is this product extremely heat sensitive i.e. is it better to use it in the winter, by the way I live in Hobart Tasmania so what I call hot is the coolest in Australia.
I have a very large tin of the other 1 step Primer, sealer and undercoat that is water based, will I have the same problems with it, is it also very heat sensitive?
Trish
Hi Trish, thank you for letting us know of your experience with our 1-Step Prep. We are sorry that you are not satisfied, and we understand your frustration. We want to help! Please call our Help & Advice team on 13 25 25 (Option 2) and quote your ticket number 166407, or you can private message us with your details and we will call you. We look forward to hearing from you - The Dulux Team.
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