Janelle M.
Janelle M.

Hi my mix and pro go has stopped working the blue light is still on but not mixing or blending, anyone had the same problem?

George Foreman
George Foreman   DM   

Hi Janelle, we're sorry to hear you are having issues with this product and we apologise for the inconvenience caused. We would recommend getting in touch with our Customer Service Team and we will be only too happy to help. You can find our contact details here: info@spectrumbrands.com.au George Foreman Customer Service Team

Janelle M.
Janelle M.

Hi my mix and pro go has stopped working the blue light is still on but not mixing or blending

George Foreman
George Foreman   DM   

Hi Janelle, we're sorry to hear you are having issues with this product and we apologise for the inconvenience caused. We would recommend getting in touch with our Customer Service Team and we will be only too happy to help. You can find our contact details here: info@spectrumbrands.com.au George Foreman Customer Service Team

Leigh G
Leigh G

Can I crush biscuits in the mix n go?

George Foreman
George Foreman   DM   

Hi Leigh, The George Foreman Mix and Go 21820AU is a versatile blender designed for smoothies, shakes, and similar beverages. While it’s primarily intended for soft ingredients like fruits and liquids, it might be able to crush biscuits or cookies, but this would depend on the hardness of the biscuits. For best results, break the biscuits into smaller pieces before placing them in the blender. If the biscuits are particularly thick or hard, they might not blend smoothly as softer ingredients and could potentially cause strain on the motor. You could try blending the biscuits in small batches and add a little liquid like milk or water to help the process. Should you wish to discuss this further, please reach out to our Customer Service Team our contact details are found here: info@spectrumbrands.com.au George Foreman Customer Service

Leigh G
Leigh G  

Thank you

Iri S
Iri S

Hi, looking for a replacement of a 1,5ltr glass jug which I accidentally cracked. Just need the glass part but I haven´t managed to find it anywhere online. Its probably an older model, not sure about the model number, George foreman Mix and go pro. Any tips or suggestions where can I buy this spare part? Many thanks

Spanner
Spanner  

If you can find the same unit on sale somewhere, I think it would cheaper to buy than to try to replace just the glass. I see in comments that someone bought a black friday special for $39. Good luck

Iri S
Iri S  

Yeah, I think so too.. bit said tho ... wasting whole unit coz of cracked glass . I read that comment also, I know that they arent pricey just thought someone somewhere might have a spare part. Ill keep looking around. Cheers mate

Bruce S
Bruce S

The blade piece on our one has broken away after grinding cacao nibs. Are there any replacement parts available?

Spanner
Spanner  

When I had an issue with my unit, it was cheaper to buy a new unit when on special tho I don't know if Target are still distributing the unit. Anyway, I found my old Instruction book and the Australian Supplier is Spectrum Brands Australia Here is the contact number 1800 623 118Mon - Fri 9am - 5pm AEST

Bruce S
Bruce S  

Thanks for the info.

glenda b.
glenda b.

can l whip cream in the blender

Spanner
Spanner  

Sorry, never tried but may work on very slow speed. Don't think it would aerate the cream like beaters or whisk.

JRH888
JRH888

My glass jug cracked and will fall apart soon. Does anyone know where in Melbourne can I get a replacement jug please ?

Spanner
Spanner  

Had a similar issue and if I recall, I found a parts warehouse but price was over $40. Because a complete unit was on special at Target, I found it cheaper just to buy the full set.

Susan
Susan

I have been using this one but started need to buy new machine, that's why I want to know the price.

Sam
Sam

Mix & Go blender model that I have is : 21820AU.

Please inform where I can send my unit for repairs in Melbourne ( Ferntree Gully area). Further if I need some spares ,from where can I buy it. Your urgent reply would be highly appreciated. Regards.

gerry161
gerry161  

The sales/service centre is in Moorabbin near the Airport, Spectrum Brands Australia Pty. Ltd 1800 623 118 Mon - Fri 9am - 5pm AEST Address: 1 Chifley Drive, Mentone VIC 3194 Phone: (03) 8551 5000. Probably where you bought it may get the parts in for you. I found it has some problems but as usual I find today's products do not last as long as they used to. external link  is the website. Hope this helps. Gerry.

lea4blaine
lea4blaine

My blade assembly has cross threaded itself when I was using it this morning. I cant get it out, any suggestions please?

Stevo77
Stevo77  

Sounds like it was overloaded and may mean the blade assembly is destroyed. If not warrantable it might be cheapest to throw it out and replace.

gerry161
gerry161  

Yes I noticed that is a store demo model, mine just started making screeching noises as the bearings seem to be wearing fast, black oily junk under the cutter base.

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