Why are there no good answers out there about the styrofoam block that's inside the new cleaner? I try and Hayward customer support and they were useless told me to do research on Google. My gut feeling is that it's part of shipping and there's no mention about it anywhere in any of the written information I got with the unit. Seems to run fine without it reinstalled. Come on techies somebody's got an answer.
I recently opened up my pool and after vacuuming the heavy debris from the pool bottom I set my 1 year old Tiger Shark QC to work, the unit did not submerge to the pool bottom, it has cleaned the side walls but has yet to touch the bottom of the pool following a 3hr session, has anyone had this issue?
Hi Hayward love my Tiger shark QC Just have a question found small round anchors on the bottom of my pool any chance it’s from my Tiger shark?
I bought a Tiger Shark robotic pool cleaner around 2 years ago, the cord which is attached to it is tangled continuosly and therefore restricting the machine from going the distance. What can I do to solve this issue please. Patent No: US 7,118, 63282. Gil email: gilferreira.53@gmail.com
Disconnect the cord and stretch it out on the ground and leave it in the sun for a few hours
my Tigershark (TS)seem to struggle to climb my step/ledge that runs the length of my pool and into a shallow area that is still deep enough to cover the tiger shark with water. The TS is completely cleaned out so not too heavy to climb and has had this issue since we purchased last December. Is there a way to fix this?
Well, I have to ask, did you check back with the pool shop that you bought it from? In the meantime, there are a couple of ways of adjusting the water flow through the machine. Both described in the manual. The 1st is the restrictor plate on top of the machine. If the machine does not climb, removing it may help. Next we have the "high velocity inlet". having this in place increases the velocity across the gap, so the suction is greater, but the volume of water is decreased. So hard to predict if this will help. No harm in trying with it installed or not. I have found that running the machine for 4 hours gives best results (rather than 2 lots of 2 hours).
Get an answer from our members
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.