8iRobot Roomba 600 Series

iRobot Roomba 600 Series Questions & Answers

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Graham
Graham · Roomba 692

New 692.
In manual mode does it go to base after a time or does it go till stopped, or switched off.
Thanks
Graham.

iRobot
iRobot   DM   

Hi Graham, The R692000 Roomba automatically returns to the Home Base® charging station to recharge at the end of a cleaning cycle or when the battery is running low. Please check our website external link and view the R692000 tab. The tab includes the operator manual and description of the product and some FAQs. If you want further assistance, please contact our Customer Service Team on 1300 727 421. Kind regards
iRobot

RoomForThought
RoomForThought · Roomba 630

Hello, I have replaced my 630 battery with a roomba certified battery.
I have not used the 630 for several months. WHen I tried again (after charging it), it started showing this behavior :
- Starts OK, leaves docking station
- rotates on itself, brushes starting, a little
- Stops and says "please charge roomba" + red light.

Tried so far, without any result :
- tested the battery with a tester (shows a good voltage, 14,5V)
- cleaned the contacts
- resetting battery (10 seconds on Spot + Dock)
- full reset (10 secs on Spot + Dock + Clean)

What else can I try ?

iRobot
iRobot   DM   

Hi, please call our Customer Service Centre on 1300 727 241 to discuss your situation. We are sure we can resolve this privately. Kind regards
iRobot

Bev D.
Bev D. · Roomba 650

Error 14
Tried rebooting but still leaves the dock then stops, announcing error 14. Fully charged and cleaned

iRobot
iRobot   DM   

Hi Bev Error 14 means the Roomba is not detecting an bin has been installed.
Please confirm that the bin is installed properly.
Also, wipe the bin contacts on both the bin and robot with a nylon scourer or a Magic Eraser.

If you still have any issues, to assist you with troubleshooting, please call our support team and they will work with you to determine best option moving forward to resolve your issue.

Support team available Monday to Friday 9am-5pm AEST on 1300 727 421

Kind Regards,
Andrew

Christine G.
Christine G. · Roomba 690

My roomba 690 will not start from my phone command. Any help?

iRobot
iRobot   DM   

Hi Christine. If you still need help, please call our support team and they will work with you to determine best option moving forward to resolve your issue.

Support team available Monday to Friday 9am-5pm AEST on 1300 727 421

Kind Regards,
Andrew

Agnes N.
Agnes N. · Roomba 606

hi! this model has a wi-fi connection?

iRobot
iRobot   DM   

Hi Agnes. Unfortunately the Roomba 606 is not wifi enabled.
Kind regards,
Andrew

Eileen S.
Eileen S. · Roomba 600 Series

My iRobot not working with dust bin on but works without the bin have no idea what problem is , it says error 2 clean brushes but I keep them clean.

Linda
Linda · Roomba 600 Series

Hello,
While my Roomba is running I hear a clicking noise. When I turned it over I see the little round thing that has the brush attached (three of them) only one brush remains. Would that cause a loud clicking? If not what else could I check for?
Thank you.

Sarah
Sarah · Roomba 606

Can you set this up so it only vacuums one area, for example the kitchen, on a daily basis. My son is a very messy eater so this area we have to vacuum every day! However the rest of the house doesn't need to be cleaned so frequently. Thanks.

Doug P.
Doug P. · Roomba 600 Series

What is the suction capacity of the Walkabout iRobot 600

Norm Zillman
Norm Zillman · Roomba 630

Can I use a non genuine battery in a robot 630?

Wendy
Wendy · Roomba 630

We have IRoomba 630. We are getting error 1. We have addressed everything in the fault description and still no joy.When you line it up with the charger it gives the correct sounds,green charger light comes on,Roomba starts to flash orange as though it’s charging then about three flashes in it reverts back to error 1 and charger light goes out.

Sue D
Sue D · Roomba 637

My iRobot Roomba 637 has suddenly stopped working. It’s docked and the battery light on the docking station flashes green for about 20 seconds then turns off.; the amber light on the Roomba changes from amber ti green quickly. I then press clean and it leaves the docking station but stops almost immediately with the red error symbol appearing. We have cleaned all of the components that we normally do, and have cleaned the charging pads on the docking station. It’s 3 years old. I don’t know what else to do. Any ideas for next steps? Thank you

iRobot
iRobot   DM   

Hi Sue, so sorry to hear about this. If you could please send us a private message with your contact details, we will be happy to follow this up with our service team for you. Kind regards, iRobot

Sue D
Sue D  

hi, I have provided my contact details now via private message
thank you

Kath L.
Kath L. · Roomba 606

How do I set a timer to clean with my iRobot without an app? Or does the 606 not have this feature?

iRobot
iRobot   DM   

Hi Kath, unfortunately Roomba 606 is not wifi enabled and thus cannot be used with the iRobot HOME app. Kind regards, iRobot

Helen L.
Helen L. · Roomba 650

iRobot Roomba 650 was a gift from my grand son, The vacuum has never worked, I followed the instructions from the manual as well as youtube tutorial on this model. Any ideas?

iRobot
iRobot   DM   

Hi Helen, so sorry to hear this. We'd like to get a member of our team in touch with you to help out. Please send us a private message with your contact details and we will pass them on to our service department. Kind regards, iRobot

Thinn Y.
Thinn Y. · Roomba 637

Is cleaning head module all set for 600 series? I need to change it

iRobot
iRobot   DM   

Hi there, you can purchase a replacement cleaning head module for this robot here: external link Kind regards, iRobot

Pozzo
Pozzo · Roomba 606

How far will the Roomba go from the base station?

iRobot
iRobot   DM   

Hi Pozzo, your Roomba will be able to go as far as possible within the confines of the movable space. The only caveat is that battery life may not be sufficient depending on the size of your space. Hope that assists - please feel free to reach out if there is anything else we can do to help. Kind regards, iRobot

SYL
SYL · Roomba 690

My 690 has suddenly started to turn on in the middle of the night. The only way I have ever started it was to manually push the button when I wanted it to clean. Kind of annoying in the middle of the night to have to get up and turn it off! Any ideas?

iRobot
iRobot   DM   

Hi Syl, so sorry to hear this. We'd be happy to follow this up with our service team, can you please send us your contact details and we'll get someone in touch to resolve. Kind regards, iRobot

SYL
SYL  

Send the answer to this email. Thanks!

SYL
SYL  

my email address is sylahmann@sbcglobal.net

TimBurgie
TimBurgie  

Hi SYL - I hope IXL help you with this inquiry. When our Roomba started turning itself on spontaneously like this it was the beginning of the end. It wasn't too long after that that the product failed completely and would not turn on at all.

Linda M.
Linda M. · Roomba 630

Can a romba leak oil?

iRobot
iRobot   DM   

Hi Linda, Roomba products should not leak oil. If you could please send us a private message with your contact details, we'd be happy to get a member of our team in touch to look into this for you. Kind regards, iRobot

Linda M.
Linda M.  

Thank you, it seems to be ok now.

ALK
ALK · Roomba 606

am confused some other people are saying it can connect to wifi and others are saying it cant. which answer exactly is it? does it connect to wifi?

Joanaru C.
Joanaru C.  

I can't get to connect my roomba 606 to wifi. Would like to find out as well if others have successfully connected it to wifi.

iRobot
iRobot   DM   

Hi ALK and Joanaru, we can confirm that the Roomba 606 sold by our official retailers in Australia does not include wifi capability. Kind regards, iRobot

ALK
ALK  

Thank you

Donna D
Donna D · Roomba 606

Does the 606 connect to WiFi? Everything I’ve read it says they do, however I can not get it to. I follow the instructions and no WiFi indicator lights up.

iRobot
iRobot   DM   

Hi Donna, this model is not compatible with wifi or the iRobot Home App. You can find out more information on the product here: external link Kind regards, iRobot

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