Carol H.
Carol H.

How can I launder my throw?

julie C
julie C

What does a flashing p mean when I turn on control?

Shanna F.
Shanna F.  

uuuuh acktually, the problem stems from the fact the controller segment was connected to an outlet first, and then plugged into the throw connection. If you simply unplug it all, then first plug the controller to the blanket, then plug the controller into an outlet, the problem will be solved

Michael S.
Michael S.  

Yeah that don’t work.

KEVENO
KEVENO

My Jason Electric Throw has a flashing E message displayed and won't reset after turning off mains power. Any suggestions?

Jackie M.
Jackie M.

My blanket keeps turning off, no timer on it? Is this right? Or should I return?

Gamer D.
Gamer D.  

This is correct it should auto turn of over 4,5 hours I turn it on half an hour before going to bed my bed is warm and toasty it’s great

Kaye Jones
Kaye Jones

I was given a Jason insulux throw for mother's day last May 2021 i used about 5 times folded it neatly away after winter and now it wont work im wondering why, i am a 77 year old lady no children have used it any sugestions thank you Kaye Jones 0438744005 Traralgon victoria

Zoe
Zoe  

Did you hold the on button for at least 3 seconds? Otherwise it won’t turn on

Kaye Jones
Kaye Jones  

Thank you Zoe its all go now x

Liz
Liz

Hi I’ve purchased my Jason electric throw I’m wonder I I can use it around and under my legs on a leather lounge

Gamer D.
Gamer D.  

I don’t see why not I have mine in my bed between one blanket and on the max so you could do that just don’t have it high cause it might burn a lot

Sasha
Sasha

Hi there, I love my throw rug and couldn't live with out it now. It won't go off the letter P when I try to turn it on, can you tell me what that means? Thanks..

Shanna F.
Shanna F.  

uuuuh acktually, the problem stems from the fact the controller segment was connected to an outlet first, and then plugged into the throw connection. If you simply unplug it all, then first plug the controller to the blanket, then plug the controller into an outlet, the problem will be solved

Michael S.
Michael S.  

That dont work.

Mick
Mick

I have two jason throw blankets both working, but one gets extremely hot at the cable to blanket connection is this an issue

sharon s.
sharon s.

Can I use an electric throw in bed over the top of sheets and blanket ?

Mick
Mick  

I have and had no problems I probably not put it under another blabker or quilt airflow aver it will stop the chance of overheating

Nola
Nola

can I wash a Jason heated throw.

Mick
Mick  

Yes disconnect the power cord at the connector blanket end best not use any powder or liquid with bleach keep water temp low or cold only if it's only persperation smells and not stains just water will probably do the job do not tumle dry it may melt the connection hang it flat to dry make sure you do not connect to power whilst wet or damp I have washed mine numerous times

Ashok Kr R.
Ashok Kr R.

Iam suffering from diabets since last 25 years taking alopathic medicines and inuline can I take INSULUX with alopathic medicines? Ashok ROKA SILIGURI, WEST BENGAL

Darrell S.
Darrell S.

What is the best way to use the electric throw on a single lounge

Ashley Dean
Ashley Dean

The letter P has come up on the hand set and blanket will not heat what dose this mean and can it be fixed

Shanna F.
Shanna F.  

uuuuh acktually, the problem stems from the fact the controller segment was connected to an outlet first, and then plugged into the throw connection. If you simply unplug it all, then first plug the controller to the blanket, then plug the controller into an outlet, the problem will be solved

Peter
Peter

I have a Jason Insulux electric throw which I occasionally use as a top blanket on my bed but have nothing on top of or underneath the trow so that effectively it is my cover

However I have now been told that it should never be used on a bed even loosely which rather limits its use

What please is the correct situation please? Peter

Smiljka Pasic
Smiljka Pasic

Where or how I can buy Influx plush heated throw.

Smiljka Pasic
Smiljka Pasic  

Where

Rebecca
Rebecca

Just purchased one of these a couple of months ago. It is flashing a P on the display and not heating. Have tried disconnecting from power at wall, also unplugged the power cord from the blanket itself and re started. Still not working. Any resolutions ?

Marion K P.
Marion K P.

When i tried to switch on, it shows a blinking P. What does it mean and how do i troubleshoot?

Tried switching the main switch off and on. Did not work.

sheryl tonscheck
sheryl tonscheck

I purchased a Jason heated throw last august2018 from woolworths in Toowoomba at grand central--it was only used once and has not worked since. I took it back to woolworths but they didn't want to know about it. What can I do??? My phone no is 0427984178

EGB
EGB  

My blanket turns on when I first plug it in, then immediately turns itself off. However it stays on and works fine when I turn it on again, it stays on for about 2 hours on a timer, but I just turn it on again and it works fine.

joy
joy

Why does my blanket kept turning off. Has no timer

Run
Run  

Oh no I never experienced that ... Not the thermostat? If not, better contact the maker ,,,,

Anushka
Anushka  

Yes I agree best to contact Jason...there should be either 90 min or 12 hour setting and if the blanket isnt running for that time then it must be faulty. I've got 2 and I have never had an issue

Lisa B.
Lisa B.

Hi, my throw has been coming up with 'E' assuming it means error. I can't find what it means. I've turned it off and back on etc. But third time in 2 days it has done this. Eveything seems fine, it works for a short amount of time before the E comes up. Anyone know what I can do or need to just get a new one. Thanks

Run
Run  

Never had E on my controller attached to the blanket... At the beginning it shows H means 0 I believe, and I set 2 or 3 but never have E. I recommend you call the customer services, hopefully they replace with a new product for you.

Narelle
Narelle  

Hi Lisa B, did you find out why your throw coming up with “E”, as this has happened to mine tonight? I have unplugged and I am hoping it sorts it self out by tomorrow, but I was a bit curious, so I searched and found you had the same issue. Thanks

Lisa B.
Lisa B.  

I unplugged mine too. It worked again for a few more times but then continued to come up with that E. So I've just stopped using it. Assume it's just broken now. It's about 2 yrs old

Ash Quodling
Ash Quodling  

Mine started coming up with the E a few days ago too. Has done it a few more times. This is my 3rd replacement. Others decided to work on only half the blanket. I'm getting sick of it. Only had this one a couple months. Others only a few weeks each

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