Joolz Day2 Questions & Answers

Hi Kimberley, Thank you for reaching out. If you have an original Joolz Day (which I believe would be the case with the "Discovery" as a style option) the cot won't fit the Joolz Day2. If you're looking for a cot suitable for a Joolz Day2 please contact our team and we can assist you with your enquiry.

Email - info@tabc.com.au

Kind Regards Joolz Australia Customer Service

Good afternoon, Thank you for your question. Unfortunately the new Day+ fabrics are not compatible with the older models. Thank you

Hi Keeley, Are you wanting to confirm if a Day/Day2 carry cot will fit on a Day3? Day3 wheels are only compatible with the Day 3 If you would like to email us at inbox@tabc.com.au with some images of what you currently have and what you hope to achieve with your stroller, we will be more than happy to assist :)

Warmest Regards, Joolz Australia Customer Care Team

Hi Charlotte, Thank you for your enquiry. All Joolz wheels are specific to their model and not able to be used interchangeably. You can find the Joolz Day 2 wheels following these links: Front Wheel - external link 

Rear Wheel - external link 

If you have any further enquiries please feel free to email inbox@tabc.com.au

Kind regards,

Joolz Australia Team

Thank You!

Hi Vachelard, Thank you for your enquiry. The Day 3 Bumper Bar is compatible with the Day 2 stroller. Also, we do currently have stock of the Day 2 Bumper Bar available. For more information please contact The Amazing Baby Company by phone (03) 8872 6772 or email inbox@tabc.com.au

Kind regards,

Joolz Customer Service

Hi Ruth, Thank you for your enquiry. Great question! The Joolz Day does have all wheel suspension, extra large rear wheels, as well as the ability to quickly and easily lock your front wheels straight to provide further stability on rougher terrain.

Joolz Day strollers are well made and designed for a smooth ride, so will handle a variety of terrain.

However, if that is your daily walk conditions we would also recommend with any pram you choose to purchase performing regular maintenance checks on your stroller. Approximately every 3 months - including removing wheels to clean, lubricate all moving parts and tighten screws - to keep your stroller performing optimally under tougher conditions than the average stroller encounters.

Please let us know if you have any further questions. You can also direct enquiries to inbox@tabc.com.au if you would like more detailed maintenance instructions.

Kind regards,

Joolz Customer Service

Hi LightStar F. Thank you for your enquiry. Unfortunately the Joolz Day 2 and Original Joolz Day parts are not compatible with eaxch other. If you have any further questions, please contact us directly at inbox@tabc.com.au or call the customer service team on (03) 8872 6772.

Have a lovely day!

Kind regards,

Joolz Customer Service

HI Niv, Thank you for your enquiry. Unfortunately the Joolz Day 2 wheels are not compatible with the original Joolz Day. We do however have some stock of the original Joolz Day rear wheels. If you're interested in making a purchase please contact us directly - email inbox@tabc.com.au or call our customer service team on (03) 8772 6772.

Have a wonderful day.

Kind regards,

Joolz Customer Service

Good afternoon, thank you for your email. The New day plus has a lighter wheel, new fold, led lights in the frame, new fabrics. If you would like more information, please feel free to contact us at inbox@tabc.com.au or visit our website external link 

Hi Holly, There shouldn't be any difference between the Day2 2017/18 as they were never labelled like this as the Geo2 2018/19 is. Regards, JOOLZ AUS

Thank you.

Hi Sarah D, For your interest, there is very little difference between the Day2 and Day3, in fact, the features are almost exactly the same. The main reason for the updated version is simply due to the fact that the production of this model was relocated China (Day2 was produced in The Netherlands), hence the name change from Day2 to Day3.

Day3 Product improvements: *Eligible for Lifetime Warranty (Day2 only has a 2-year warranty) *Internal engineering improvements for a firmer ride *Improved brake lever design can be released with the underside of your foot *Accessories hooks on the handlebar (same as Geo2 & Hub)

Currently, Day2 is readily available at heavily reduced prices. (now in our outlet - external link 

Regards, JOOLZ AUS

Hi Jessica, Day² comes in two collections. Earth Collection: The Joolz Earth collection has a stylish brown leatherette handle and bumper bar and a grey mélange lining. The collection has a silver chassis and black wheels.

Studio Collection: The leatherette handle and bumper bars are finished with double stitching. The lining has a quilted design and the collection has black wheels. The collection comes with a silver chassis and black wheels. Yours (Gris) has brown double stitching handlebar and bumper bar and a silver chassis. An amazing combination for a pram! Good choice ;)

Elephant Gey is now a discontinued colour. Hope this helped you to understand the differences between those two collections.

Thank you for the reponse :) this clarifies what I was hoping for.. looking forward to receiving my joolz :)

Hi Christine, thanks for your question. The Joolz Day2 is a single pram which is suitable from birth (in the Bassinet), until about 3 years old. (Note Day2 is now superseded by a new version, the Day3)

The Geo2 model is suitable for 2 children from birth... twins or 2 at different ages

Hope that helps. x JOOLZ

Hi Christine, no, it’s not. Only the Geo model. Wish you all the best with the second baby! Kind Regards, CABS

Hi Danielle G,

It is possible to purchase these fabrics separately.

Please email support@my-joolz.com.au so they can provide you with a quote.

Regards

JOOLZ x

Hi Matt L, Firstly, congratulations on that great news! And it's great to hear your interested in our prams. With the Day2, the storage is smaller than the Geo. However, you can purchase accessories if you find you need more room, for example the nursery bag or XL shopping bag clip onto the pram and create more storage.

Hope this helps.

Regards

JOOLZ

Hello Matt! Congratulations for your baby! It’s difficult to answer your question as I don’t know how much you plan to carry. We have a Day 2 and it fits quite a lot of things inside. Sometimes it gets a bit tight but nothing that really caused us problems. We usually take baby things in the baby bag attached to the stroller and then a blanket, car adaptors, a towel for the park, few toys, a jacket, an umbrella, the rain cover - all in the basket. If we shop, then it gets tight. also if we want to put our jackets on it. Hope I could help, good luck with your decision.

Matt, I forgot to add. Don’t buy the Day2, wait for the Day 3. Reason: we have a day 2 and we had to change the chassis because it was making lot of noise. The retail store told us it’s happening with many clients and Joolz is exchanging this one to the day 3 chassis.

Hi, any idea as to when the Day 3 will be released in Australia

Hi Kylie, the Day3 will be available for pre-order from this Friday 12 April :)

Hello CandiceLW

We can certainly assist you with a new bumper bar.

Please send us an email to support@my-joolz.com.au so we can advise on pricing.

Regards

JOOLZ

Hi Niclery,

This sounds unusual, please send us a video of this to our service team at service@my-joolz.com.au so they can look into this for you.

Regards

JOOLZ