Nutribullet Magic Bullet Questions & Answers

Washing before first use ?

Awaiting response !

that's right, you could give it a quick wash before the first use.

Hi Beth I am not the best person to answer your query but can I suggest you contact the seller given you still have the receipt or the company directly.

I would highly recommend to cut your losses and just buy another blender as liquid is a conductor of electricity and tends to easily short circuit electronic devices so further use is a risk to your personal safety

suggest you bring along your old parts to check if they fit. Alternatively most stores will refund with a receipt and everything in tact. just say was a present and you already have one if the parts do not fit when you get home with it.

I don't think you can purchase spare parts but you might be able to get them from op shops.

Regards

You can buy spare parts on ebay

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I have never seen any spare parts for sale in any of the retail businesses that stock the Magic Bullet.

Hi I have seen parts on fishpond nz. Not too sure if they send overseas. Worth a look

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Hi there is a 02 number on the box. I don't have it anymore as I threw the whip thing away. Just junk.

You can ring the 'Warranty' number on the booklet that came with the machine, but I wasted about half an hour or more trying to talk to them. They accept no responsibility at all. The part that wears is not, they say, covered under their 'warranty'. But, they said, yoiu can purchase a new part - the unit with the blades - for $30! (What, every three months??!!)

I took mine back to Myers, and they replaced the whole machine, gladly. BUT NOT with a Magic Bullet! I got, for the same price, a Kenwood 'Smoothie 2 Go'. It is brilliant, and there's no way the same part will wear - it's constructed with permanent hardwearing 'cogs' and there's a 2-speed switch on the front, so you can't operate the blades until you switch it on. Kenwood is a good name product, so I'm verry happy. It takes up no more room then the MB. The MB is all hype...

Retailers have a duty of care to their customers, so wherever yoiu bought it from, they should replace or refund...

Hi Sandi, I am advised by the company you can buy the base you can either eBay it or call the company . But personally, I would not buy it. The same issue will reoccur. Maybe time to try another unit without the headaches.

The manufacturers accept no responsibility for this design fault. There is no way one can replace the rubber/compound drive cog mechanism. Thispart is not covered by the warranty either. I am to take mine back to the department store where I bought it and get them to pursue. They ought to know it is a useless product before they sell any more...

These machines are a complete waste of money.

Thanks for the feedback. I think I will go back to my reliable Breville Blender.

Sorry, i cannot answer that question. Im not sure if it is owned by magic bullet

So u don't know so how is that helping us.

I don't have any experience of nutri, but from what I've read it has bigger container and bigger motor and bigger price tag!

Thank you that's the way I will gon

That the magic bullet is junk! Do not buy.

Yep the plastic nodule broke on my one two . Throw the magic bullet away maybe they are called the Magic Bullett as they disappear by being thrown away ! and buy the more expensive and better Nutri Bullett

I found when using frozen foods or hard nuts the motor base ( clear plastic) kept soinning and chewed out the rubber connecter that totates the blade:( i had no issues with plastic part on the motor but after going through 4 blades, im not getting a new one.

Hi Rebekah , I have spoken to retailer and due to being 2 months out of warranty they can't help .. This was a Christmas present I am very disappointed ... I have read other reviews it appears this is a common problem...

Hi Annette,

I took the magic bullet back to Harris Scarfe the next day. No issues with getting my money back.

We used the machine and threw away the original packaging. No questions.

i purchased a new extractor blade off ebay, hope it lasts longer than 2 months or i will be very unimpressed

Warranty Laws in Australia will see that device covered regardless of the fact that it is two months out of manufacturers warranty.

You should call consumer affairs, ( or whatever they are called now ) and explain your situation to them.

I would not know as I never had one that worked long enough to find out.

The juicer attachment is a useless mess. As for using the blending blade, harder vege are left very fine but not like juice.

Loved my Magic Bullet but unfortunately, the base of blade that fits into motor is made of rubber and perishes through use.

Hi Diane, The motor wattage is 200W and the power is 240V It's got the 2 pin plug. I use it to chop mint leaves and parsley for salads, plus other herbs. My daughters use it for milk and thickshakes with ice cream, frozen berries and yoghurt. I can honestly say (touch wood) I've never had any trouble with my bullet.

Hello DcawnJ09, so many people say they have issues with leakage but I have found that it has only occurred twice for me. Once I had not tightened lid well & the other time I had over filled it. If I follow the directions & put dry ingredients in first & then ensure I do not top up water past the max line, I never have an issue. I am not an export, only a fellow consumer. If you have concerns, I would contact the manufacturer.

Thanks heaps for that Pugawawa. I've made sure I tighten the base properly and added water/liquid last and all seems great now! I was about to throw it out but all is good, thanks again.

Contact Magic Bullet direct George, you will find their number in the white pages or contact them online. My friend's bullet did exactly what happened to yours and they replaced it with a new one. Good luck!

I brought mine from eBay too but it's from USA so the warranty if only for USA or can residence. Mine burnt out after one use.

You are much better off purchasing the Nutri Bullett, looks the same only bigger, more powerful and much better made. .... See reviews on Nutri Bullett

Yes, I know, wow. Mine is still in good working order and that's after I accidentally spilt carrot juice into the motor!! Blades are still working fine, haven't worn out even a bit and I do use my Bullet almost daily for smoothies/baby food. With that said though, I don't use the Bullet for anything too hard like ice and I always chop ingredients into small pieces. I have finally smelt that burning aroma people were talking about, but it wasn't until I used it for over a minute (not pulsing) which is not how its made to be used, so I can't really blame the Bullet. I believe with proper (short) uses, it has the ability to last, although it really is a vrather fragile machine. I don't use the Bullet for chopping, because I find that it mushes and turns ingredients into juice down the bottom, near the blades, but leaves the rest of the ingredients unchopped. It's simply a small blender, made for small and easy tasks such as smoothies and milk shakes.

Yes, please call 02-8756 8000 and TVP Direct will be happy to assist you

Yes, please call 02-8756 8000 and TVP Direct will be happy to assist you