Part of Mazda CX-5 3.7 
9Mazda CX-5 KF

Mazda CX-5 KF (2017-2026) Questions & Answers

Also referred to as: Mazda CX-5 KF 2025 and Mazda CX-5 KF 2027.
Alan P.
Alan P. · CX-5 KF Akera (2017-2026)

Hi, my daughter is buyimg a 2017 petrol CX 5 Akera. What should i be checking when we pick it up. Car has full service history and 1 owner . Cheer Alan

Pete
Pete  

Not sure where you live but this is a NSW government website which should help, no matter where you live: external link 

pete
pete · CX-5 KF Akera AWD, 2.5L Turbo Petrol (2018-2026)

Hi everyone, just wondering how many people have a 2021 petrol turbo in Australia that has excessive oil consumption use and has had all the oil consumption tests done and all that the Mazda dealer says is "its with in Mazda Specs". When i say excessive use, i mean the low oil light comes on at around 6000km for a 10000 km service interval. No where in the Mazda service manual does this say its within Mazda specs. We all know the problem Mazda has with the Valve stem seals with this particular year and model vehicle in the USA. Mazda Australia won't acknowledge that they have a problem here and all they say on the matter is the oil consumption is with Mazda specs. So what do all the people do with this sort of attitude from Mazda do ?

andrew
andrew  

Hi Peter, how much oil it is using? just measure how much to top up the oil say every 5000 km. I've had various cars that need 1 -2 tops between services (ie oil at bottom of dipstick, top up back to full). We need more data to diagnose this. I would try a 40 grade oil (10W-40) and see if that helps (30 grade is a too thin for Australias heat).

andrew
andrew  

Normally oil usage is measured by how many litres per 10,000km (just need the actual useage to see if it is indeed excessive)

pete
pete  

Hi Andrew thanks for your reply. Oil consumption test was done and it used 900ml for 5000km. But you can quote all the oil usage you like the low oil light shouldn't come on between services which is 10000km and the dip stick was definitely on the low mark when checked by the dealer. This has been happening since new. The tail pipe has black rings around it and again what damage is this doing to inverter and sensors.

andrew
andrew  

Hi Peter, 900ml/5000km is not too bad. I would recommend a thicker oil, say 10W-30, or if using this already, move to 10W-40. See if this fixes the problem. I did this on my last car and problem solved.

andrew
andrew  

also, my wifes CX5 is filled with oil around 20mm higher than the high mark on the dip stick. no issues, but plenty of oil if required.

Leandros
Leandros · CX-5 KF Akera AWD, 2.2L Diesel (2017-2023)

The Akera model, which front Brake calipers does it have, Sumitomo Calipers or Akebono Calipers?

mike B88
mike B88 · CX-5 KF Maxx Sport FWD, 2.0L Petrol (2017-2026)

Front seat headrests are not adjustable except for up and down. This means my wife who is smaller than I has her head uncomfortably pushed forward or just can't use the head rest. A very poor design. The rest of the car is fantastic itself tho.

Hans
Hans · CX-5 KF Akera AWD, 2.5L Petrol (2017-2026)

I own a 2023 CX5 and from day one I have problems with the navigation direction(s) not showing in HUD or only part of the time. I have been back to the dealer 3 times and they have updated the maps but that did not fix the problem. Has any of you the same problem? This is my 4th CX5 but have this problem only in this model Thanks, Hans

David B.
David B. · CX-5 KF (2017-2026)

What does CX-5K mean.

Rod W
Rod W · CX-5 KF (2017-2026)

Is it possible to retro fit passive entry door handles to 2021 CX5 Maxx Sport, if so what company in WA can carry this out? Thanks in advance.

Peter
Peter · CX-5 KF Maxx Sport FWD, 2.0L Petrol (2017-2026)

can I use any type of grade petrol in my 2 litre CX 5 Mazda

Gillian B.
Gillian B. · CX-5 KF Akera AWD, 2.2L Diesel (2017-2023)

Is the Mazda warranty for 3 or 5 years?

Gillian B.
Gillian B. · CX-5 KF (2017-2026)

I have a 2017 cx5 KF series is the Mazda warranty 3 or 5 years ?

Mr SS
Mr SS  

Mine is 3 years, looks at your documents, ask your dealer.

David C from Mosman
David C from Mosman · CX-5 KF Akera AWD, 2.2L Diesel (2017-2023)

Has Mazda solved its diesel engine issues In the 2019 Mazda CX5? For those complaining about the engine how much highway driving do you do?

Mike
Mike  

Not much really, does it matter ?

Maggie3029
Maggie3029 · CX-5 KF Maxx AWD, 2.5L Petrol, Automatic (2017-2024)

Can you retrofit the 360 degree camera into the 2017 CX 5 Akera?

Sal
Sal · CX-5 KF (2017-2026)

HI all , we currently have the latest 2018 CX5 AKERA with 7k on the clock , fuel consumption is terrible with an average of 13.8/100km. Anybody else experience this?

SuninCuba
SuninCuba  

Hi Sal. I'd love to help you - but my new vehicle is the Diesel model. Its very fuel efficient, though I haven't done a long country run yet to see how it goes with fuel consumption in a non stop/start scenario. Do you have istop on? That helps save fuel too. This is probably a stupid statement - but have you called the manufacturer or your local Mazda Dealer to see if this is normal, as there may be an issue with the fuel workings. Always make sure too that your tyres are kept at 36psi always - that can affect your fuel consumption. Good Luck.

Laura S
Laura S · CX-5 KF (2017-2026)

Purchased a new 2017 CX5 in February, 2018. I've always liked Mazdas so this is not my first one. I was happy to finally have an SUV crossover that has the auto lift hatch door. BUT....I'm disappointed in the height of this hatch door when it's up at its fullest. It doe not raise high enough. I'm only 5'2" & yet I have to be sure to bend so I don't hit my head on it when placing & removing items in the back. My daughter is 5'8" & doesn't like the car because of that. Any way this hatch door can be corrected to raise it higher as most other brand SUVs?

John S
John S · CX-5 KF (2017-2026)

We have recently 2018 KF CX5 SportMaxx so far so good was amazingly quiet until we installed genuine Mazda accessory slimline weathershields from purchasing dealer at the first service, while the install, fit and finish is excellent as soon as they were installed with closed windows the wind noise at 100 to 110kph went up dramatically.

To me the issue is the design in that there is a narrowed point between mirror and the start of the weathershield causing a high pressure zone, my previous 2 cars had weathershields fitted without a significant increase in wind noise but they also started slimmer and a little higher than mirror level. Seems a strange flaw in their accessory design when Mazda have advertised the KF CX5 advancements in NVH.

Does anyone have the genuine Mazda accessory slimline weathershields fitted and noticed an increase in their wind noise ?

JohnR
JohnR  

sorry, cannot help: We do love the superb quietness of the vehicle, improved even more with the new Goodyear ultra quiet Efficient Grip tyres and have specifically avoided anything like weather shields or even roof rack because of experiences with previous other vehicles.

Cath
Cath  

I have the weather shields on my 2019 Gt and the weather shields do make a whistling noise with the wind. It is annoying. My husband has a different car with weathershields And they make hardly any noise at all. A bit disappointing.

John S
John S  

The offical Mazda weathersheilds are a poor design so will eventuality replace with aftermarket ones, in the meantime have been able to lessen the noise for long distance trips by getting adhesive dense foam rubber strip about 15cm long, 2cm across and 1cm thick then sticking it on the shields inner surface next to the mirror from the bottom....the weathershield low pressure void next to the mirror is the main source of noise....

Suggest you also write a letter of complaint to Mazda like I did and they did write back to me to say they'd look into it but obviously nothing has changed.

sook Pei T.
sook Pei T.  

just bought a mazda CX-5 sportmaxx 2 weeks ago - noise from weathershield is annoying - service centre says there is nothing they can do. guess mazda has been sleeping on it for the past 3 years!

HSM
HSM · CX-5 KF (2017-2026)

Has anyone experienced vibration/harmonics noise inside the cabin? I was unable to locate a possible cause such as loose parts etc. any ideas?

Carkman
Carkman  

Not with my mazda but did with my holden. My speaker/radio was picking up noise from the alternator.

Hope that helps.

Bateup
Bateup · CX-5 KF (2017-2026)

What price are people paying for the Next Gen Mazda 2017 Akera Diesel Auto? Got one yard down to $50k in QLD but hoping to go lower. Thanks!

Ali
Ali  

I got my next gen CX-5 Petrol Akera down to $46,500 drive away with window tint and mats. I'm in Victoria.

Jen
Jen · CX-5 KF (2017-2026)

Looking at buying cx5 in the next few weeks. I was looking at buying the 2.0litre FWD but now I am concerned that it won't have enough power. I mainly drive around town but do go on the highway probably once every three weeks. I want to have enough power to overtake safely. What are people's experiences with the 2litre engine? Also would the 2.5 litre be easier for me to sell in the future when I want to upgrade. Thank you.

Peter Bellmont
Peter Bellmont  

I would buy the 2.5 litre for both reasons, more power available when needed and a better re-sale value when you want to trade or sell.

IH0059401 Steve
IH0059401 Steve  

I have owned both a 2.0 and a 2.5 litre CX5 the 2.5 is far superior and yes I think it will have a better resale value, The fuel use is very similar 7.8 for the 2.0 and 8.1 for the 2.5.

hawari
hawari  

I have the 2.0 litre. Don't even go there. It is underpowered and it consumes a lot of petrol ( my reading is never below 11.5 Litre/KM.

DianneP
DianneP · CX-5 KF (2017-2026)

Have just had delivery of my second CX5 - 2017 GT Diesel, replacing a 2012 GT Diesel. We live on a rural property but as the amount of time the vehicle is actually off bitumen is not great, we thought the CX5 a good SUV option. Our 2012 CX5 had problems. Specifically, the little white clips that attach the mudflap to the car would break off leaving it flapping loose. The car was back at the dealer a few times with the entire bumper replaced as the mudflaps are part of an entire unit. The service was good and the car a delight to drive, so when needing a new car we purchased another CX5 but without mudflaps. Today I drove through 30cm grass on our property and the tyre guard partially peeled off - the white clips popping out and a clip under the car breaking off. Just wondering if this is a common flaw with the CX5?

Kerry Goldsworthy
Kerry Goldsworthy  

Sorry to hear that. Have not had any issues during past 21 months. Sounds like it could possibly be a problem associated with off road use as ours has not been off sealed roads really.

John
John  

I have not had any trouble with anything falling off my CX5. My car has only ever been driven on sealed roads and once for about 30km (20 miles) on a well maintained dirt road. I don't think Mazda or many other cars are built as well as they used to be and maybe all in the name of keeping costs down to remain competitive with other car manufacturers. Pity.

IH0059401 Steve
IH0059401 Steve  

Unfortunately the CX5 is not really a off road SUV, I also have had two CX5s never had any problems, but pretty sure they are more for the bitumen only rather than the paddock.

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