Mitsubishi Electric 743L Multi Drawer MR-WX743C Series Questions & Answers

I thought the same. We just took delivery today. I think it's because the food blocks the light, so everything appears darker at the bottom

Hi Mark, sorry I can't help with this question. You may have to call Mitsubishi direct. Possibly the scoop has not been returned to the correct spot and the ice is pushing it up and this is obstructing it. Kevin

Firstly, I have the 700L I am sure if the settings differ according to the model however, the alarm should activate at 1 minute and give 2 short beeps and 2 beeps at 2 minutes up until 5 to 60 minutes it should be one continuous beep. So I suggest to check the plug in symbol on fridge setting to see if deactivated. Hope this help all the best.

no and the ice maker in my brand new fridge does not work and the service people they asked me to contact do not even come to my area, so I can't recommend their customer service so far.

Hello Ink, Go back to your retailer as whoever you have paid money to for the item should be giving you a remedy regardless which area you are in. Under the Australian Consumer Law, consumers have Consumer Guarantees when purchasing a product or service regardless of any customer service you have received.

Don't let the retailer push you to deal with the manufacturer yourself. Go back to the retailer as you have not paid the manufacturer money (unless you have bought directly from Mitsubishi) but the retailer.

You may find this link helpful to understand your rights. external link 

If you continue to have problems in obtaining a remedy, contact ACCC and make a report. They should be able to guide you further.

Yes. I did. No difference.

Read page 18 of the manual, shows you how to set the versa to soft-freeze mode.

Can be fridge or freezer

No the ice maker is an ice maker, you could use it as a small freezer if you never put water in it. But it's pretty small. Versa can be used as a freezer or semi-freezer (below 0°C). I just use it an as extra freezer. Versa cannot be used as a fridge above 0°C.

Hi Hazel, According to the sticker on the back of our fridge, it most definitely is Made in Japan.

Hope that answers your question.

Cheers, Laurence

That seems odd. The icemaker baffled us when we first turned the fridge on and filled the water container, but it needed 24 hours or so before we started to see ice production. I tried the rapid freeze but it won't help if the rest of the fridge is still cooling down. After that it just produces all the time. Check your ice setting is just set to produce normal ice and it's not on the rapid or off mode. Other than that, check the water tank is homed in fully in the slot in the fridge.

Double check the troubleshooting on Page 37 of the Operating manual on Ice Making: external link 

My understanding of the Versa compartment is that it is essentially another freezer compartment - just as well as the single freezer drawer on its own just wouldn't be enough going from our old side-by-side to this one. However, it has the ability to freeze at different rates to minimise food spoilage from freezing that the ordinary freezer might do to it (e.g., some left overs, etc). Have a read from page 14 of the Operating manual for more info about it.

Hope that helps!

ps if you want to keep something cooler but not frozen, use the very bottom compartment in the fridge. My only complaint about those two bottom compartments in the fridge area is that I have to open both fridge doors to get to them.

Once you set the fridge settings, you don't really have to go back to it. Set and forget. I never store my potatoes in the fridge. Just in a dark space. The fridge is brilliant.

Good to know on settings - thanks.

We store our potatoes in the veggie part and they last fine.

Thank you.

Grand - I think that might be me sold, then. Thanks, responders.

I bought a 20 kg bag of spuds from a local farmer and filled the big section of the veggie drawer 2 weeks ago. So far they are going good. I still had room for a whole pumpkin, bag of tomatoes, carrots, onions, capsicums, bunch of celery and some other small items in the drawer.

Thanks for that - good news because my fridge arrived this morning so I am now committed!

If you mean the clear plastic one in the main freezer draw, then it is easily removed. It's also really easy to put back in when you need it again. You lift and slide it out for ease of cleaning.

Hi Littlenae, As Mick mentioned, you can remove the clear, pull out tray in the main freezer drawer and that will give you plenty of height. The smaller freezer drawer, or the Versa drawer is not removable. It is a good option for temporarily freezing items, but not at that height.

Kind Regards, Mitsubishi Electric Australia Support.

I'd suggest contacting the retailer you're thinking of purchasing your fridge through, since they will be able to give you a better idea of what their delivery guys will and won't do. If they use an outside transport company, then delivery and set up will most likely be limited to unpacking it, plugging it it in and taking the packaging with them.

As for manouvering the fridge, I can only offer our recent experience for you to compare your situation. We got ours earlier this week (743L fridge). The delivery guys for Billy Guyetts brought it up in the box. I think leaving it in the box is preferred to protect the glass and finish as they bring it through the house to the kitchen. In our place, there's an 80cm wide archway that leads into a sharp left turn to the hallway leading to our kitchen. There was maybe a centimetre or two of space on either side as the fridge passed through it. The guys were able to get the fridge through and pivot it in that limited space.

Thanks Mick for the info. Hi Reviewer, I m waiting for a response from mitsubishi.

Hi Mick, I checked Billy Guyatt's website, it doesn't have the 743 L.

oh sorry. It does have. But the price is higher than Harvey Norman

You might be able to play them off against each other and get a better price. Appliances Online is another place that often has these fridges cheaper than Billy's and Harvey's. ;)

Thx Mick. Appliance Online doesn't have the 743 L. Maybe if I ask, they might still sell it?

It looks like they've got the white one for $3515 on their website - external link  And the mahogany one for $3448 - external link  They've also got the silver one, but at $5889. Their website can be a bit finnicky to navigate, since they put the Mitsubishi fridges in the multi-drawer category, but don't have a button for that on their scroll bars.

Definitely ring around and see if any of the retailers will match or beat the lowest price you can find. If your current fridge doesn't need to be replaced urgently, then being prepared to wait is another ace you can play. From my experience, it seems none of the retailers order these fridges in large quantities. Chances are if one of the bricks and mortar stores have one, it's likely to be display stock, which is another thing you can use to haggle the price down one way or another.

Hi FairLady, We recommended transporting this refrigerator in the supplied packaging as much as possible to protect the glass doors. The depth of the fridge, before you put the cover on the front feet is 738 mm so technically it will fit through your doorway. The built in rollers go the other way, so the fridge will need to be lifted through the door way. We recommend leaving the protective wrap on the fridge and maybe adding something like a blanket to further protect the glass doors.

You will need to speak to your retailer for delivery options, particularly the manoeuvring required to get it into place.

Hope this helps.

Kind Regards, Mitsubishi Electric Australia Support

Hi Mitsubishi, With the packaging, will the thickness still be 738 mm?

Hi FairLady,

The original shipping carton has a depth of 805 mm. One the outer carton is removed there is a wrap, which is like a big bag. That should be left on while moving it.

We have the white. It doesn’t really show finger marks that much. Looking at it now, if I choose the right angle there are some there, but I have to concentrate to see them.And we are pretty finicky when it comes to things like that. Definitely much better than stainless!! We ABSOLUTELY recommend this fridge.

Good to know, Many thanks.

We ordered one last week from Billy Guyetts - 6 to 8 weeks was the estimated time they gave us. Of course, our old fridge still works (despite being a cheap POS), so waiting isn't a problem. Only suggestion I can offer you is to ring around and see what other retailers have to say.

Hi Myan, This MR-WX743C Series comes in three colours: MR-WX743C-S-A2 Argent Silver MR-WX743C-W-A2 Diamond White MR-WX743C-BR-A2 Dark Mahogany external link  Please advise which model you are after and your capital city and we can check to see what our stock is like.

Kind Regards, Mitsubishi Electric Australia Support

Hi Allison, Adjusting the temperature settings is the first step to fixing this issue. The next thing to note is that different fruits and vegetables keep best based on the humidity the need, amount of ethylene produced, ethylene sensitivity and temperature.

CHOICE has an article on best ways to store fruit and vegetables: external link 

Storing vegetables & fruits in plastic wraps or plastic containers, ideally with adjustable air vents, may help to keep them even fresher.

If you continue to experience issues storing your vegetables, feel free to contact us: external link 

Kind Regards, Mitsubishi Electric Australia Support

There is a setting to raise the humidity (for leafy vegetables) which does help. I had the same problem, especially during the drought when the ambient humidity was 5-10%. Storing things in plastic bags is a sorry excuse when forking out this much money for the fridge.

Hi Chris,

To find the best deal, feel free to find your nearest stores via our website: external link 

Hope that helps. Mitsubishi Electric Australia Support

external link 

I had confusion with this one too. Versa stands for versatility. You can change the setting to be used as an extra freezer. I tried ice cream in it, but prefer the ice cream in the freezer. I have frozen berries in versa and any kind of meat I'm going to use in a week or two. Much less time defrosting but it keeps it fresh. Pretty much anything that needs a bit more than the supercool in the fridge..

Blondy thank you for explaining it clearer, can it be use for keeping foods long term?

Hi Mariese, I have the same fridge delivered 2 days ago. The driver plugged the fridge in for me immediately, but I remember that normally we need to wait for hours before plugging it in after transportation. I asked the driver whether I need to wait before connected to power, he said no the fridge is ready to use. Now I'm a bit worried cause it's a bit noisy when the compressor is running, the Decibels reading is around 35-40. how about yours?

Hi Rwansunc, We had our fridge delivered last Saturday, the driver plugged it in and said to wait 1hour before use, we waited and we have had no trouble so far and our fridge is very quiet you wouldn’t think it’s switched on. Maybe give the retailer a call and explain what’s happened. I hope it gets sorted for you. Besides the noise, are you happy with the fridge? Good luck, all the best, Regards, Mariese

One of the selling points of this fridge is that it's almost noiseless. I'd have to say it is because I can never hear anything of mine. Obviously you have a fault and the service people are very competent. I had to have the front of my versa draw replaced as the glass got shattered in transit

Hi Mariese, Congratulations on your purchase. The MR-WX743C is a wonderful refrigerator. The Versa Drawer has an operating temperature range of about -9°C to -5°C in Soft Freezing Mode and from about -18°C to -12°C when set to Freeze. The dedicated Freezer Drawer operates at -22°C to -16°C.

Please see page 22 of the user manual for more details. external link 

Hope this helps.

Best Regards, Mitsubishi Electric Australia Support

Hi Rwansunc, This inverter driven refrigerator is very quiet. If you feel it is too noisy feel free to get in touch with our Technical Support team via external link  Or can you can lodge a Service Request: external link  Best Regards, Mitsubishi Electric Australia Support

I would like to know the same as well. I was told by a retailer that due to the London apt. fire, it was deemed the foam around the compressors of fridges are a potential fire hazard. He went onto say, they changed the law recently that requires all fridge manufacturers to remove this "foam" from their models sold to NSW.. So the fire hazard that has been used in fridges for years has now been removed by Mitsubishi and the other manufactures. Is this true Mitsubishi?