Jim
Jim

Where is the uv light

Omega Altise
Omega Altise   DM   

Hi there Jim, thanks for your enquiry, if you would like to send us an email address we will happily send you a copy of the exploded view for this dehumidifier. Email address as follows. The team at Altise. alexisp@shriro.com.au

Jim
Jim  

Is the blue lite at the front the uv light. If so why is it allways blue even when the uv switch shows of.

Omega Altise
Omega Altise   DM   

Good morning Jim , the blue light showing continuously would indicate that there is power to the machine.

The team at at Altise.

ML
ML

Hi my dehumidifier is not turning on and is flashing a green light at the front of the unit. What can be done? Thank you.

Omega Altise
Omega Altise   DM   

Hi there, thanks for reaching out to us regarding your de humidifier , if you would like to call our customer care desk on 1300 739 033 one of our friendly consultants will be happy to troubleshoot with you. The team at Altise.

lisa53
lisa53

We live in a 1 bedroom small flat with dampness/mould problems. We bought our dehumidifier over 6 months ago & it still fills the tank in less than 12hrs, is this excessive?

Scottooooo
Scottooooo  

No, that's probably normal as all of the following contribute to moisture being in the air, and unless you can vent the moisture outside, then it will build up:

* breathing

* showering

* cooking

murcod
murcod  

It depends where you live? If it's a humid area of Australia it's probably normal, but in the southern states I'd say you've got issues with your building?

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