Jamie k
Jamie k

Hi , I currently have 2 monitors running on my Start and auxiliary battery, but the one on the start battery will not work for some reason, it was working in the past, can you assist with a reason why this is happening, thanks

Oricom
Oricom   DM   

Hey Jamie, thanks for the message. Please give our locally based Oricom Support Team a call 02 4574 8888 8am-6pm Mon-Fri AEST as they will be able to assist you.

Mike s.
Mike s.

Hi, Can a Battery Sense Monitor - BSM888 be used on a Li battery in a caravan that is charged via a solar panel or a 240-12V battery charger, without being damaged or damaging the caravan electrics?

Oricom
Oricom   DM   

Hi Mike, we would want to discuss this one with you. Please give us a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to help. Oricom.

Gazza Huck
Gazza Huck

Why doesn't the temperature function work. I have two and both have the same problem.

Oricom
Oricom   DM   

Hi Gazza, please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to assist. All the best, Oricom.

Phillip L
Phillip L

My car battery failed and I have just had my car battery replaced by the NRMA and now the battery monitor is not working. Any thoughts?

Oricom
Oricom   DM   

Hi Phillip, would love to assist you with this. Please give us a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to help. Oricom.

Tony L.
Tony L.

can I monitor both 24v and 12v using two separate devices on the same vehicle

Oricom
Oricom   DM   

Hi Tony, Yes you can use one to monitor 12V and the other to monitor 24V, but keep in mind to use the complete features the battery will need to be flooded lead acid type, anything else an you will only see voltage readings. Oricom

Tony L.
Tony L.  

thank you

Kun26r
Kun26r

Installed the monitor and trying to use it. It keeps asking for a password, so the thing is pretty much useless. Have tryed resetting so called password and still nothing. This is brand new and the battery connection is correct. No sure why it’s asking for a password and will not let me do anything in the app.

Oricom
Oricom   DM   

Hi there, thanks for the message. Sorry to hear you are experiencing issues with the battery monitor. Please send through your best contact number and i will have a member from our customer service time contact you. Alternatively, please contact them on 02 4574 8888 8am-6pm AEDT to troubleshoot. All the best, Oricom.

Peter Welsh
Peter Welsh  

Mate the password is 0000. I only figured it out by accident. FKn ridiculous that nothing is written in the instructions or that they had an answer for you here.

Kun26r
Kun26r  

Yeah I tried 0000 still incorrect. Tryed heaps of different number combos still nothing. Something so simple should t be so hard.

Oricom
Oricom   DM   

Please contact our locally based Oricom Support team 02 4574 8888 8am-6pm Mon-Fri AEST as they will be able to troubleshoot with you. All the best, Oricom.

Ben
Ben  

Any more luck with the password problem? I am having the same issue

Jigga
Jigga

Is this compatible with lithium batteries? I saw these on Gadget City website. It says compatible with all 12/24v batteries. Oricom site says designed for lead acid batteries

Oricom
Oricom   DM   

Hi there, this product is designed to be used on 12/24 Volt standard flooded type lead acid batteries, per the Oricom website. Oricom

Raf
Raf  

The website actually states "Compatible with all 12/24 volt batteries" external link  Don't buy it for cars with AGM batteries.

Paul
Paul

Hi am interested in running this product on my secondary 12vdc lead acid deep cycle which is charged by Redarc 12/25bcdc in the rear off my ute as a way monitoring the status of the battery while driving? Is it compatible for this situation with the redarc charger ? Thanks

Trams
Trams  

Hi Paul I purchased 2 of the Oricom battery monitors a few weeks ago and fitted one to the start battery of our car and one to an AGM battery in our caravan. The van battery is charged via a solar panel, a 240v C-Tek charger when it is connected to power and a DC to DC charger mounted on the car while we are towing. Both units seem to be working fine, and are visible side by side in the app. Obviously the info for the AGM battery doesn’t show cranking voltage but it does show capacity and charging status which is what I wanted. Hope this helps. Cheers Dave

Paul
Paul  

Thanks Dave, i will give it a go then. Appreciate your response. Thankyou

Welms
Welms

Can I connect the positive terminal into a positive (always-on) in fusebox in the engine bay? My battery terminals do not have screws/nuts in them to attach with, but Its easier to attach into positive in the fusebox.

Oricom
Oricom   DM   

Hi Welms, it is best to connect directly to the battery. By doing this it will exclude any poor connections that may be in the positive or negative connections. If customer is unsure then best to get auto electrician to install. All the best, Oricom.

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