Swamp Fox
Swamp Fox · KX-TG7893AZS (3 Handsets)

Can anybody advise what the AZS stands for in KX-TG7893AZS. Tks

Graeme
Graeme  

That is only the model number. I hope this helps. that model number I have added the functions of that model below. Panasonic DECT Digital Cordless Phone with Link-to-Cell System, Key Finder and 3 Handsets (KX-TG7893AZS)

Wireless communication technologies ‎Bluetooth Call conference ‎2-way Other display features ‎Wireless

Phone Standby Time (with data) ‎200 hours What’s in the box ‎Base Unit, 3 x Hand Set, Telephone line cord, Telephone plug, 2 AAA rechargeable batteries Item Weight ‎1.49 kg

Manufacturer ‎Panasonic ASIN ‎B078K3LWK1 Country of origin ‎Malaysia Date First Available ‎21 December 2017

Panasonic
Panasonic   DM   

Hi Swap Fox, AZS means that the unit is compatible with the Australian market.

Swamp Fox
Swamp Fox · KX-TG7893 (3 Handsets)

Looking for a replacement/or comparable hand set and base for a Panasonic KX TG7893

Panasonic
Panasonic   DM   

Hi Swamp, please give our customer service team a call on 132600, and they will assist you with your enquiry.

Celeste
Celeste · KX-TG789 Series

I am unable to reset my phone please?

Panasonic
Panasonic   DM   

Hi Celeste, Its best you call our customer service team on 132600 and they will be happy to help.

Thanks

Jill E.
Jill E. · KX-TG789 Series

This new Panasonic phone worked beautifully for 2 days, then when we answered calls on the third day, people couldn't hear us. We also couldn't get a dial tone. Is a factory reset the answer to this issue?

Angry Bear
Angry Bear  

Sorry Jill, I'm not a technical expert on this product, so cannot answer your question. Sorry.

Panasonic
Panasonic   DM   

Hi Jill, best to give our customer service team a call on 132600 and they will assist you.

Thanks

Jill E.
Jill E.  

Hello there. I rang the Panasonic number and was told to just unplug the phone at the back, which I did, and it made no difference. I ended up returning the phone, hoping for a replacement but there wasn't another the same even though we'd only had that phone a short while. Disappointed. Had to buy a cheaper model which is ok, but not as good as the original. Thank you anyway for your reply.

Asho
Asho · KX-TG789 Series

How many numbers can be blocked?

Angry Bear
Angry Bear  

Sorry Asho, I've never tried to block any numbers, so I don't know. However the manual for the unit has "can store up to 250 phone numbers in the call barred list." You can download the manual at external link . Cheers, Charles

Sam
Sam · KX-TG7893AZS (3 Handsets)

I have entered what I thought was a code for the Voicemail (0000), now when I press the VM button it dials emergency 000 Can some please explain how to change the number or reset the system back to factory. Thanks Sam

Panasonic
Panasonic   DM   

HI Sam, please give our customer service team a call on 13260.

Thanks

Garry H.
Garry H. · KX-TG789 Series

number 1 hand set says base no power removed from power supply and reconnected still the same any ideas please

Angry Bear
Angry Bear  

If you have doubled checked the power outlet is working, I would suggest the base is broken. Either get it fixed under warranty or buy a new one on eBay.

BOB
BOB · KX-TG789 Series

HOW TO EXTEND INCOMING CALLS

Panasonic
Panasonic   DM   

Hi Bob you will need to check with your service provider they don't have a limit on the number of rings on your phone first.

Denise
Denise · KX-TG789 Series

Just bought a KX-TG7892. I tried to listen to the answering machine and it told me to call my provider to get it set up. Still no help. Rang Panasonic and they said get the Voice Mail activation suspended. What do I do? Denise

Angry Bear
Angry Bear  

I assume you have downloaded the detailed operations manual from Panasonic (https://www.panasonic.com/content/dam/Panasonic/support_manual/Cordless_Telephone/English_03-other/KX-TG7892_7893AZS.pdf). It has instructions on how to set up the answering service on the unit (page 55). You may have to ask your telephone service provider to set the number of rings (lots) before they terminate the call so that the call doesn't hang up before the answering machine answers.

Panasonic
Panasonic   DM   

Hi Denis, you need to ensure you don't have a service via your service provider setup as you can't activate the phones answering machine.

Mark Facchini
Mark Facchini · KX-TG789 Series

Just purchased the 7892 and would like to know if theres a Call Forward feature?

Angry Bear
Angry Bear  

For plain old telephone service (which is all this phone provides), Call forward is normally a function of of the telephone service provider. This is not an IP (or ethernet) phone.

Tina K.
Tina K. · KX-TG789 Series

Hello One of the handset has a bell with a slash across it when the incoming call comes through . How do I remover that symbol do the phone rings .

Angry Bear
Angry Bear  

According to the user manual, "Temporary ringer off. While the unit is ringing for a call, you can turn the ringer off temporarily by pressing this symbol."

Tina K.
Tina K.  

Which symbol?

Graeme
Graeme  

Hello the bell with a stroke over it is that the ringer is turned right down or turned off. press menu Go into initial settings scroll up or down then ringer volume turn it up via scrolling after turned up at any level other than all the way down then hit save i hope this helps you please add to this please so i know this was the fault thank you Graeme

Ross P
Ross P · KX-TG789 Series

How does one set up voicemail?

berens
berens · KX-TG7893AZS (3 Handsets)

Setting date and time. Where is the ok button?

Graeme
Graeme  

Hi when you finish adjusting date and time you will see OK on the right bottom of screen.if you can't see it well you may need to adjust LCD adjust you will find that in the initial setting settings scroll down 8 clicks.

when ever you need to adjust something you will always use the OK which is directly under the OK on the screen the very first press button top right beside the center 4 way wheel. hope this answers all your queries. Graeme

berens
berens  

Thank you

Darrion B.
Darrion B.  

There is no ok button at all

Panasonic
Panasonic   DM   

It is the button on the left hand side under the screen, under where it says OK on the screen.

Clem
Clem · KX-TG789 Series

When e\we have incoming calls they last for about three to four minutes and then the call drops out, can you help me with this problem,

Angry Bear
Angry Bear  

Hi Clem, I have never experienced that problem so don't know how to advise you.

Clem
Clem  

OK But thank you for answering,

DavidH
DavidH · KX-TG789 Series

which handset key act as the OK button

Panasonic
Panasonic   DM   

Hi David, It is the button right underneath where the screen says ok

JoeH
JoeH · KX-TG7892 (2 Handsets)

How do i confirm having input the date time etc?

Howard W
Howard W  

I'm sorry but I can't help. I found the phone very hard to programme - complicated methodology and a poor manual - so I took it back and bought a Uniden.

HW.

Panasonic
Panasonic   DM   

Hi JoeH, please contact our customer service team on 132600.

Gail
Gail · KX-TG7893 (3 Handsets)

Hello, I have just purchased the Panasonic KX TG7893 and for the life of me cannot see how to make when someone is calling me more than two rings. Please help. Gail

Howard W
Howard W  

I'm sorry, but I can't help you. The difficult "functionality" - or menu structure - and useless "Manual" were the main reasons why I returned the Panasonic and bought a Uniden. Try calling Panasonic's "help" phone number in your country - they will be able to instruct you on how to do this.

HW

Gail
Gail  

Thank you Howard, yes the manual is very difficult to understand. I had the Uniden and wasn't happy with it, crackled after five minutes of talking. I hope you have better luck than me..I will have to call the help line I think. Thank you for your input. Cheers Gail

Brenda
Brenda · KX-TG7892 (2 Handsets)

Purchased my Panasonic KX-TG7892 today and trying to enter date and time but having problems. Where on earth is the 'ok' button???

Howard W
Howard W  

Dear Brenda - I returned the Panasonic and bought a Uniden for this very reason - the functionality is NOT intuitive (you can't work it out for yourself easily!!) and the manual, such as it is, is very hard to follow. Ring Panasonic's support number and they will tell you how to do it.

Hope this helps -

HW

Paul
Paul · KX-TG7893 (3 Handsets)

How many individual incoming numbers can I bar. My old Panasonic as 30 and this is not enough any more.

delta.kilo
delta.kilo  

Blocking for 250 numbers and apparently phonebook can store 3000 numbers though I find that hard to believe and is either 3K characters or 300 entries?

Kay W
Kay W · KX-TG7893AZS (3 Handsets)

Bought the phone to use as our landline when the NBN was connected. There is a voicemail notification on the screen which appeared a week ago and I cannot clear it. We do not have voicemail connected. How can I clear this message?

Sue O
Sue O  

You may already have an answer, but in case not - Check with your provider (e.g. Telstra) as my mother was switched to NBN and found that she had voicemail she didn't want (only knew because someone asked if she had received a message, which she hadn't). I called Telstra and they gave me a number for her to phone which disconnected it : #99# She said it worked and now receives all her messages on her home answering machine. This is Very annoying, being switched to voicemail this way. I have found that every time I change my phone plan I automatically get switched to voicemail which I don't want.

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