Hi i have the power life iron with auto turn off but when i turn it on its going on auto turn off so it turns straight off and wont work how do i fix this?
Ps. It is immediately turn the auto off light and a click sound then it won’t start
Hello Muhammed, thanks for reaching out about this. To be honest this does sound quite strange! We'd recommend to contact us through external link or give us a call on 1300 363 391. Then we'll try our best to figure out what's going on and how we might be able to solve it.
Many thanks!
Kind regards,
The Philips Australia Team
I have the exact same issue
I have the same problem. Reading these comments it appears to be a common fault. Into the bin with it and purchase another iron I guess:-(
Hi Cilz and Debs, We appreciate taking the time to express your similar question about your iron. We are sorry to hear that you are having the same trouble with it. We would like to help you out. Would you mind giving us a call at 1300 363 391 (Mondays to Saturdays from 7:00 am until 7:00 pm) in Australia and 0800 658 224 for New Zealand. Please allow some time to process the call due to the current circumstances.
Looking forward to hearing from you, and we hope you have a wonderful week!
Kind regards, The Philips Australia Team
Hi,
We have been very happy with our Philips GC2960 iron until today.
Suddenly, the iron does not heat at all and the Auto Lite flicker only occasionally when placed on the soleplate for > 30 seconds. It does nothing in the upright position.
Assuming the problem it is smoothing to do with the orientation timer is there any way to check this and or fix it.
NMB
Thanks for your question, gvh. It's a pity to hear there seems to be something wrong with your iron. We'd recommend to reach out to our product team by calling 1300 363 391. Alternatively you could find us on external link . We'd like to see how we're able to fix this. :)
Kind regards,
The Philips Australia Team
Cost please?
Hi Prasan, Thanks for your interest in our products. Prices may vary from country to country due to currency and other factors. We'd recommend to get in touch with a local team to see if they could tell a bit more about the price in your area. You could find us on: external link .
Kind regards,
The Philips Australia Team
Hi i have the power life iron with auto turn off but when i turn it on its going on auto turn off so it turns straight off and wont work how do i fix this?
Hi Sally, thank you for your question. The safety auto off function works after 30 seconds when the iron is placed on the soleplate and after 8 minutes of no use when it is placed on the back. Does your iron immediately turn off or after a while? This way we will know whether it’s a product error or not. Another question I have for you is whether you’ve had the iron for a while and already descaled it? Hope to hear from you soon.
Kind regards,
The Philips Australia Team.
I'm also having the problem of scorching on the sole plate. The setting wasn't too high as I was ironing 100% cotton bags and I had the heat set to just below the Cotton/Linen setting. I don't want to use abrasives and destroy the sole plate but nothing is removing the scorches. Can you tell me how to remove the marks please?
Hello,
We're sorry to hear you're experiencing some issues with our iron. Would you be able to reach out to us via 1300 363 391 so we can see what we can do to help?
Kind regards,
The Philips Australia Team
When the iron is left on inadvertently- does the auto/off function mean just that the temperature is reduced or that it actually ceases heating, ie would it be safe all day?
Hi Marie,
If you give us a call on 1300 363 391 we'd be happy to take you through this issue.
Kind regards,
The Philips Australia Team
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