steve
steve

can anybody tell me whats happen to saline plus

AlanM
AlanM

Salin Plus where are you? Wondering when Order #24595 will be delivered? Rang the 1800 011 653 number and message box is full? Used the contact form and no response? Starting to worry...

kjh
kjh

hi, what is the dc voltage of the Saline Plus machine. I have got a lot of cords for different machines and have managed to get them all mixed up

dipsydiver82
dipsydiver82

Why is the fan on my saline Plus so noisy after 6 months?

Maeve W.
Maeve W.

My Salin Plus has just stopped working. Got up to use the toilet at about 4am and it was working but when I woke at 7:30 it had stopped. Thought it might have needed a new cartridge, so swapped that out and gave the inside a good clean, but it’s still not working. Any help would be appreciated?

Salin Plus
Salin Plus   DM   

Hello Maeve The most likely cause for this issue would be the power cord. The other cause may be moisture - was there any moisture present when you removed the filter and cleaned the device? Is there corrosion on the tip of the power cord or on the metal components where the cord inserts into the device? If you answered yes to either off these questions, the device has been used in high humidity. The device should not be used in high humidity. Michelle - General Manager - Salin Plus

Maeve W.
Maeve W.  

Michelle, thanks for answer. No water present at all. We are very aware of the warnings about using the device in areas of high moisture. It is only used in our bedroom at night time with windows closed. Where is is possible to get a new power cord as it does appear to be the problem, the green light on it going on and off.

Salin Plus
Salin Plus   DM   

Can I assume correctly that you are in IE/UK? If yes, you can contact the local distributor via their website - external link 

Patricia C.
Patricia C.

How to know when salin plus has become ineffective

Denisesoben
Denisesoben

My salin therapy will not turn on the button the lower back will not move

Paully M.
Paully M.

Hi, do I need to cover up or remove any electronic close to the machine? My mini unit arrives today and my son has a laptop, phone and monitor on his desk close by. Should we take them out of the room when its on?

James h
James h

Shud u leave the window open or closed while yousing t machine?

Frank F.
Frank F.

have noticed since i replaced the filter after 4 months of old filter, the taste of salt seems to have gone and it does not seem to have the same effect as original filter. The filter was fitted exactly as the original one. Has anyone else found this problem after changing filter?

Old Bob
Old Bob

Just bought this machine, it's been on full for 5 hours, I don't smell anything from it when I expected to taste salt in the air, how would I know its ok?

Salin Plus
Salin Plus   DM   

Hello Bob Providing the fan is operating, the device is working correctly. As the air flow is very gentle, it is not unusual to not smell or taste the salt.

tomjoe
tomjoe

does it work at half speed and only at night when placed 8ft from bed?

Salin Plus
Salin Plus   DM   

Hello The device is best placed within 3 to 4 feet of the user, facing towards them. You can start at half speed and slowly increase each night, or just start at the highest speed. The device can be used at any time that suits your schedule. We suggest night time usage as this is usually the longest period spent in one room. Michelle - General Manager - Salin Plus

Patricia R.
Patricia R.

Can you leave a glass of wager beside machine?

Salin Plus
Salin Plus   DM   

As salt and humidity do not mix, it would be best not to leave a glass of water close to the device.

Terri P.
Terri P.

I can hardly hear my salon plus machine. Even on full blast. Does this mean my machine isn’t working to its best potential? Many people complain of the noise.

Salin Plus
Salin Plus   DM   

The device is very quiet and the air flow is very gentle. If the fans is rotating when the device is connected to power, your device is working correctly.

Ria
Ria

How close should you place your Salin plus next to you.

Frank W.
Frank W.  

will salon plus work 2meters from me in bedroom.

Dominic S
Dominic S

Will Salin plus still work effectively even if you're using a fan in the room?

Noel H.
Noel H.

Does salon plus cause any problems or damage to your house?

Michael L.
Michael L.

Hi The first night I used the Salin I immediately noticed noise ! way too much to be able to fall asleep. Can this be made a little quiter ?

mary f.
mary f.

The fan on my unit is not working, does that mean it has worn out?

Ren G.
Ren G.

Are these machines expensive to run ?

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