Simply Sheds Questions & Answers

Hi There, Thank you for the question. Unfortunately, we don't sell anything in the size you have asked for. Our larger sheds include the Absco 5.96m x 3m workshop shed but no larger sizes are available. Please do not hesitate to reach out to our team if you have any further questions we can assist with. customerservice@simplysheds.com.au The Simply Sheds Team

Hi Graeme, Thank you for reaching out. We have checked on your order with the transport company, and they have confirmed it has been delivered. If there are any issues or concerns, please do not hesitate to contact our team on 1300 66 77 48 or email customerservice@simplysheds.com.au, we are available 7-days a week. Regards The Simply Sheds Team

Hi Tom. I wrote the review on my experience buying a shed online through Simply Sheds. You would need to contact them regarding installation.

Hi Tom, Thank you for reaching out. We don't have any set installation contractors, however please see the attached link for a list of Queensland based garden shed installers we have come across, there's a couple there from Cairns --> external link  Hope this helps, thank you. The Simply Sheds Team.

Great shed, love the large door for easy access, looks great in pale green

Hi CKwan, we have sent you a private message. Thanks, The Simply Sheds Team

Hi there, The Product Review promotions team manages the gift cards. You can reach them on email promotions@productreview.com.au Please note that Coles Gift Cards are not sent immediately after the review is received and/or reaching eligibility. They are sent at the start of the following month. This is to allow time for your reviews to be processed and approved by the Moderation Team, in enabling your reviews to be eligible for the relevant promotion.

Should you not have received your gift card six (6) weeks after submitting your eligible reviews, and you believe you completed eligibility for a promotion, please let them know.

Thank you The Simply Sheds Team

I placed an order the same day and got mine today. Mine was a bike shed though not a garden shed

I’m confused I’m a customer only I don’t work for simply sheds so I can’t answer this question???

Hi Jon, Our Customer Service Manager Carlo will give you a call with an update. Thank you The Simply Sheds Team

Hi Diane, The Coles gift voucher promotion is run through Product Review. Please email promotions@productreview.com.au who can assist you directly. Thank you

Hi Julia,

Thank you for the order! We have just sent you a private message to confirm your order number and then we can check with production.

Thank you, The Simply Sheds Team

Hi Lesley C. Your enquiry came to me but I do not work for Simply Sheds. Like you I am purchaser. Keep on to them though. I had great service from them but had delays with the delivery company they were using at that time. David

Hi Lesley C, Please check your private inbox we have sent you message to confirm your order number. Thank you The Simply Sheds Team

Hi

I put together a space saver on my own 3.00 x 1.95 x .78 in approximately 6-8 hours including bolting into concrete. Two people would be better as they can hold up the walls while you screw them together. Cheers

Hi Bina, If you have put up a shed before it will take a whole day. If new to shed building allow two days. Building the panels at waist height on tables or sawhorses is the quickest way. If you are building the panels on the ground and on your hands and knees double the amount of time.

You can panel the shed with one person but two is much is easier. When it comes to putting up the shed, this can be done with two people however due to the length of the panels, four people is best. Hope this helps!

Hi there....Realistically, it will take two people, in some stages three to make assembly easier, and the best part of a day to complete.

I can not give you a time frame Christina. I can only talk about my own experience with them and it goes like this. According to them (after I called to ask) it can take up to 14 days. So, not such thing as the fast delivery they seem to advertise. At least for me up to 14 days is extremely long. Again, by my own experience, it can easily take a month. If you call them and press them for answers regarding your parcel.

All in all, in my case it was over a month, with 2 phone calls to Simply Sheds and a further 2 calls to the freight company they use. And at the end, one of the guys that works at the depot and lives not far from me brought my shed in his station wagon because they kept forgetting to put it in the truck coming to the area I live in. So, there you go. Hopefully you will be lucky and get it very soon.

By the way, in comparison, it took them no time to contact me after I put this review. So, no comment there.

My guess is that considering the state of businesses in general right now you are in for a long wait. Freight in general right now is struggling to cope I think.

Good Luck,

Orlando

Hi Christina, I have just sent you a private message to get your order number. We will give you a call with the status of your shed. The lead time will depend on the model of your shed. If your product has been produced and is ready for picking, the lead time will be much less than if the product needs to be manufactured from raw materials.

Lead times are advertised on each product page. We are more than happy to give you a call and confirm once the order number comes through.

Thank you The Simply Sheds Team

Thank you. I have been liaising with customer service and they have responded with an approx eta. Thanks Christina

about 4 weeks - mine was ordered 26 October 2019 and arrived for collection about 20 November 2019

Hi Tracy, Lead times vary depending on the model ordered. Email us your order number at customerservice@simplysheds.com.au and we can stay in touch with you re: the ETA

yes only purchased a month ago. Just keep trying. Product and price the best around :)

Yes I only purchased 2 weeks ago hard to get ahold of so hopefully you have some luck soon. Can you order online?

Check their website for all contact info

all good.Had the same issue but email :Customer Service <customerservice@simplysheds.com.au> and they will come right back to you. also try +61488863184 by text. I had no issues with delivery and arrived quickly. Just mainfreight never contacted me re delivery but turned up ok.

Email works best. I had same problem with freight company, they did not contact me but it is shown on the tracking page if you look far enough. Bruce

We had the same issue as you, Jo. We tried and tried to make contact yet no one at Simply Sheds followed up. When we tried to cancel it miraculously was delivered. I would change your four stars rating to one, four is way too high for a company who do not deliver what they promised. Also, the sheds are REALLY hard to put together.

Just a suggestion. Check the "tracking site" as my shed had arrived at the depot before I realised because I was not using the tracking site correctly. I did pick up my own. Bruce

Hi Neale, that shed is indeed manufactured by Absco here in Brisbane, and is very similar in design to their 3x3 Premier Version (still uses the SNAPTiTE system etc.). The shed you bought has a 10 year warranty rather than the Premier version which has a 30 year warranty. Hope that helps. Daniel