Smileflex Questions & Answers
VerifiedOther custom fitted night guards are priced a little lower than the smileflex guard, and I’m wondering what the difference is between the other online retailers offering customs fitted guards compared to the smileflex? Also wondering how often I’d need to replace the grind guard?
Hi Lexie, Thanks for reaching out! One of the main differences to many other online retailers is that our products are registered with the TGA. In particular, our Impression Kits are registered too which is currently mandatory, and many online retailers currently supply theirs unlawfully. If they do not advertise the ARTG registration ID, they are not registered.
Furthermore, we use the highest quality in materials and equipment to offer the best products on the market, while other retailers still require their customers to use hot water to fit their night guards correctly. We offer a 100% perfect fit guarantee and excellent customer service, with any support queries answered the same business day. We currently offer free 3-way express shipping, ensuring a fast turnaround time.
Continuing, the longevity of the teeth grinding guards purely comes down to the severity of the user's bruxism and their hygienic care and maintenance of the product. Typically you will need to replace teeth grinding guards every 12 months to 4 years depending on these factors.
If you have any further questions, please don't hesitate to ask.
Kind regards, Ruby
Thanks for the response. Is the mould also fitted to sit comfortably against the teeth on the lower jaw, if an upper teeth night guard mould is made?
Hi Lexie,
Thanks for the follow up question!
Yes, that's correct.
Kind regards, Ruby
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