ALDI Stirling STR-TCLAC12 (Dec 2016, Dec 2017, Dec 2018) Questions & Answers

Hi Jayne, Thank you for your inquiry. I recommend contacting our After Sales Support on 1300 112 534 on Monday to Saturday 8:30am – 6pm so we can provide troubleshooting steps over the phone. If issue remains unresolved, we'll refer you to an authorised repair network.

Regards, Tempo

Hi Yvonne, I am so sorry to hear about your experience with this product. An "E0" error code usually indicates a communication error. The communication circuit between the indoor and outdoor units may be damaged, or there may be no power to the outdoor unit. We recommend contact our after sales support centre at external link  or on 1300 112 534 (Monday to Saturday 8:30am – 6pm).

If you do need any further assistance please don’t hesitate to let us know!

Kind regards, Tempo

Thanks for the update on the error code. Will check it out tomorrow and if we have further issues we will contact you again. Regards Yvonne

Unsure. But it isn't overly loud. (And it has consistently reduced our quarterly bills by approx $300)

Sorry I forgot to mention this is for the outdoor unit.

Hi, Well, seen from the front, your outdoor unit would look roughly like that: external link  From the back there is also nothing protruding, as there is some kind if fly-screen around the cooling ribs inside of the confines of the unit (this is correct design - but in the back of the unit only...)

My outdoor unit, however, does no longer look like shown in my link above, since I am an engineer and I corrected already the Stirling-design-shortcomings.

It was obvious to me from day 1, that mud-wasps would move in into the unit through the wide open gaps in the front. Initially I left the unit in it's original design, though (lack of time), only to be proven right: The mud-wasps moved in (which btw. could account for many problems people are having with this unit.).

I designed and installed a 9cm protruding out "cage" made of aluminium fly-screen and made the unit also from the front mud-wasp-tight. Reason for the 9cm protrusion rather than simply spanning the fly-screen plan over it: I have done a little calculation: I need roughly those 9cm giving me additional "surface" for the air to pass through to make up for the surface area, which is blocked by the wires of the aluminium fly-screen (you have to think 3-dimensional to understand what I am saying).

Cheers, Peter

The mud wasps are my concern also as we have a dam on the property and mud wasps are prevalent here. I understand that a wire cage back and side doesn't keep the wasps out but the unit looks unfinished with being able to see into it from the side especially, the back doesn't really matter as no one sees it, they are not a well thought about design that is for sure. Our 2.7 works well and the outdoor unit certainly looks better than the 3.3. Thanks for your reply, if you get the opportunity would you send me a photo of what you have done to yours to stop the wasp invasion. Thanks again Dorett

Hi Dorett,

Yes, I can take pictures of my design-improvement tomorrow. But I don't think, pictures can be attached here. Also, I am wondering, what your problem actually is - can you sent a picture of your problem?

peproo@yahoo.com

CHeers, Peter

As it is I just think that the fact birds and the like can perch in the unit as there is nothing stopping them as the unit is open back and side could be an issue. I will take a couple of photos and send them to you tomorrow. Thanks again. Dorett

Hi, I made pictures for you of my units, but I have not received an email from you yet, thus I cannot reply to send pictures...

Lucky you. Normally the A/C's at Aldi sell pretty quickly.