Is it possible to get a seat belt extension for the drivers seat in a 2018 Impreza ?
I am asking is it possible to get an extension for the Drivers seatbelt of a Subaru Impreza?
Hi Jeanflo, we would love to help you find out, we encourage you to email feedback@subaru.com.au with your contact details and a Subaru Team member will reach out to you.
Kind Regards, The Subaru Team
My 2018 Outback has a tailgate which opens own accord when parked, 3 times, the last resulting in damage to the tailgate as my wife did not expect the tailgate to be up in our garage. Subaru service checked the car and said all was working ok, which is a fact as it has only done this 3 times in 4 years of ownership. When I pointed to Subaru Forums noting this issue occurs elsewhere I was informed that the parts are different in America, which I believe is, if it happens there it can happen here, the car has a problem and damage which Subaru appear to not want to know about
Hi les, we're so sorry to hear about the tail gate concern with your vehicle and would love to help you solve this. We encourage you to reach out to our customer relations team on 1800 22 66 43 or email feedback@subaru.com.au providing the opportunity for a case manager to investigate further. Kind Regards, The Subaru Team
Please note , I rang the Subaru service line in Brisbane and requested 20 minutes to arrange warranty assistance . The items are , Clock running late. The floor mat supplied is lifting and creating a possible danger if the mat slips forward . The is a small clip from under the dash need a minute to fix. The service people havent called as promised . I eplained that i was returning to Darwin this coming week. Please help Roger Steele 0411442373
Hi there, I recommend my sister to buy Subaru of her choice, she purchased XV n loves it. To my surprise she received a gift pack, I purchased Subaru Forester n received nothing. Is this a standard practice regarding the gift!? Do you get bonus recommending a friend? Plus the agent Alex in Philip Canberra was very prompt. I am yet to receive my question air regarding sales.
Hi Seetha, thank you for your ongoing support, We would love to the opportunity to investigate into your enquiry. We encourage you to send an email Feedback@Subaru.com.au or contact our Customer Relations Team on 1800 22 66 43 to further discuss.
Kind Regards, The Subaru Team
Bought a 2018 Subaru wrx . Just been told that I need to pay $749 odd dollars to have the back shock absorbers replaced already . Car has done 40000 Klm ???? Is this right wouldn’t it be done under warranty?
Hi O
You would need to check your paperwork and see what is covered under the warranty.
S
Shock absorbers are a consumable item like filters etc. Unless the car suspension has been hammered constantly on poor roads I think that they would be good for 100,000km..
How did you go with this? Shouldn't matter what is written about the warranty, if you can justify that the shocks would normally last longer that 40000km (given that the car has been used as intended), I would think that they should be replaced in accordance with the consumer guarantee under the Australian consumer law
Please share the outcome
My 2002 Liberty sedan is rather reluctant to change up gears most days and is also rather sluggish when going up steep gradients, I am wondering if anyone has had problems like this with theirs and if so what has been done to rectify the issues?
Hi Mitch, your car is now some 14 years old and perhaps it is nearing the end of its useful life. Obvious suggestion is to take it to your trustworthy mechanic to have a look at or to consider getting a new Subaru. The Outback is incredibly capable and good car. Good luck.
Ivan36, I should have also mentioned that it has nearly 250K on the clock, and is starting to sound rather agricultural....perhaps you're right....might give the mechanic a buzz in the next week and get a once over
Have purchased a Subaru Outback 2010 2L Diesel manual had only done 36,000kms but within months of purchasing it the clutch, flywheel and whole engine need replacing apparently due to the Diesel Particle Filter. It is covered by the Subaru 12 month warranty however Subaru won't do anything about the problem. Has anyone else had to replace their engine in a Subaru Outback 2010 2L Diesel? Any ideas on how to get Subaru to come to the party?
I was advised not to buy diesel for this reason. Apparently Australian fuel is the problem, higher sulphur than Europe and it means the filters clog quickly. It's not a Subaru only issue.
Following on from this. THe car needs $16,800 worth of repairs to replace the entire engine, flywheel, clutch, turbo, head gasket and Subaru ROseberry won't pay anything to cover the cost of repairs. This car is covered under the 12 month Subaru Assured Warranty however they won't stand by this we are left out of pocket to cover the repairs. The General Manager's attitude is they have to make profit!. Never ever buy a Subaru from Roseberry. Absolutely appalling customer service.
The Subaru Outback 2010 manual diesel is a piece of crap. It was the first diesel manual manufactured by Subaru, an absolute disaster and Subaru won't admit to it, they should have refunded every customer for this piece of crap.
Why dont subaru admit excecesive oil usage in the fb20 and fb25 engines and sort out a fix
Our fb25 has run out of oil at 60.000 klms?
Find this service bullitin: Here is some of it: 1. APPLICABILITY: 2012 - 13MY Impreza Models with 2.0L FB Engines 2013MY XV Crosstrek NUMBER: 02-145-13 DATE: 09/25/13 SUBJECT: Surface Treatment Change To Oil Control Piston Rings
INTRODUCTION
This bulletin provides information regarding a change made to the surface treatment applied to the oil control piston rings for 2.0L FB engines. The change was made as a result of some limited fndings of unanticipated wear of these rings. Oil consumption will be higher than normal and consistent, if this wear occurs, the condition remains until repair.
I heard of this too, yet when asking the service people about it, they go quiet or try to change the subject. Would this be impacting on 2014 manufacture year? Or were they changed?
You should have checked the oil, some low friction engines consume oil. the documents explain this.
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