Uniden SSE35 Questions & Answers
Verified
My Uniden SSE35 is on hold I can I get it off hold
Hello Dianne, Thank you for contacting Uniden Australia. To get a phone off hold, press the FLASH/TALK button while engaged in a call. If this won't fix the problem, please call us at 1300 366 895 using a mobile phone. Open Monday - Friday 9AM-5PM Sydney.
Hi I had the problem of the red flashing light on the handsets and went to answering setup, selected message alert and then selected off. The red light has disappeared. Hope that helps everyone with the same problem. Cheers Colleen S
Hi,
Please contact our Customer Service for further assistance.
Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM
Thank you!
How can I get the boost sound increase to stay on so it doesn’t have to be pressed every time
Hi Dale,
The boost button should be always manually pressed once engaged in a call. There's no option for it to stay on all the time.
Appreciate your understanding.
How do I stop my phone from the Hold/Transfer function? I do not know how I managed to put it on.
Hello LPL, Thank you for contacting Uniden Australia. We do apologize for the inconvenience. If you will press the Talk/Flash button during the call, it will place the call on hold. Press the Talk/Flash button again to stop the hold.
For further assistance, please call us at 1300 366 895. Open Monday-Friday 9AM-5PM Sydney.
Why my SSE35 pendant 'red' light indicator cannot turn blue despite after hours of charging
Thank you for contacting Uniden Australia. We advise customers to charge the Pendant completely first (about 3 hours) before using. If it's not turning Blue (indicator that it is fully charged) after 3 hours, does it still show a stable red light indicator?
If that's the case, it would be best to do a reset on the pendant.
Use the plastic pin or a blunt-tipped object to press the RESET button.
After that, please try to connect the pendant to the base and see if you will encounter any issues.
For further assistance, please call us at 1300 366 895. Open Monday-Friday 9AM-5PM Sydney.
When I ring out and then terminate the call, say after 2 rings, the recipient's phone continues to ring (but when answered there is no-one there). My phone is able to receive calls after I have terminated the call (by either replacing on the cradle or pushing END, on either of my 2 handsets).
How can I rectify this?
Hello Glen,
Thank you for contacting Uniden Australia.
We do apologize for the inconvenience.
For further assistance, please call us at 1300 366 895. Open Monday-Friday 9AM-5PM Sydney.
Uniden NZ contacted me. We think it might be a problem with the provider.
How do I stop my phone flashing
Hi, Please go to Menu > Advanced Setup > VMWI Reset > Yes Please contact our Customer Service for further assistance. Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM
Thank you!
The phone rings but when you answer the caller cannot hear you
What do i do
have handset #3 Do not disturb CTD5, HOW TO REMOVE dO nOT dISTURB
Please press the DND on the main base while the phone is not in use. Press it for 5 secs.
When using the handset press and hold the "#" for 5 secs.
My mother inlaws phone calls out but she can't hear ring tone after dialing number. Pls help?
My mother inlaws phone calls out but she can't hear ring tone after dialing number. Pls help?
Hi,
Please contact our Customer Service for further assistance.
Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM
Thank you!
The red light on my hand piece stays on when I lift it off the base - and the hand piece doesn't work. The red light never goes off. How do I fix this?
Hi,
Please contact our Customer Service for further assistance.
Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM
Thank you!
Why is my handset saying out of range and check base when it's fully charged and 2 metres away from the base
Hi,
Please contact our Customer Service for further assistance.
Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM
Thank you!
If you reset hand piece do you lose all saved phone numbers, my phone rings but doesn’t connect with caller or if you call someone nothing happens
Hi,
Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.
Thank you
My hand piece says registering but always says failed, manual says charge fully again & try again, but still no go, can you help please
Hi,
Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.
Thank you
I am having trouble setting up the pendant to the phone. Have followed all instructions in the manual but when trying to test the pendant, it will not ring the first emergency number
Having trouble setting up the pendant to phone
Hi,
Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.
Thank you
How do you get rid of the flashing light on the ringer
Hi,
Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.
Thank you
How can we stop the 'visual ringer' from flashing all the time? I have tried to turn it off on side of base, but it did nothing.
Hi,
Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.
Thank you
What is the working distance the extra handset can be from the base unit? My Dad lives in a granny flat and it is about 15 meters away. If I place another handset over there will it work?
Hi,
Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.
Thank you
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