Weber Baby Q Q120 Questions & Answers

Hi Elizabeth, If your Weber Baby Q has a permanent marking on the data label stating, "Do not install in, or connect to consumer piping or gas supply system of a boat or caravan" then you do require a flame failure device on your barbecue when connecting to your caravan bayonet.

Please let us know if you have any further questions.

Mark, saw the device at the caravan and and camping show yesterday on a Weber Baby Q. Price will be about $200 dollars. Bigger than I thought and has to be powered by 12 volt as well. It was on the Everything Caravan and Camping stand.

Wow! Thanks for the answer. I think I'll buy a Ziggy!

I saw that at the caravan and camping show today too and was disappointed to see how big it is, that it needs to be powered and the cost. I think I'll just continue to connect direct to my gas bottles even though with the regulations not being retrospective I could still use my bayonet.

Bought one last week from Weber Store in Taylors Lakes (Vic). They’d only come in a couple of days beforehand and I was contacted as I had placed my name on a wait list. Price was $199. Was told that there was limited availability at that time and that would be the case up to the Christmas period (Taylors Lakes store had been issued with 12 units).

Hi Maddog

Our innovative flame safeguard device for the Weber Baby Q has been reviewed and accepted by all Australian State and New Zealand Gas Regulators and is in the final stages of certification. It will be launched later in 2023.

When is this exactly ?

Hi there

It will be available in the next coming months.

Just seen the new device at the Sundown Park caravan and camping show today. Price will be around $199.00. Available later this year.

Hi Rhonda Thank you for reaching out. When cooking a roast that is 4.1kg it is important to consider if it will fit in the barbecue with enough room to achieve convection heat. If the barbecue is not thoroughly clean and there isn't enough room for heat circulation you may have some challenges.

Our rule of thumb when roasting is to measure the thickest part of the roast and for each millimetre cook it for 1 minute. So if your roast is 10cm thick then you would roast it for 100 minutes to achieve medium doneness. If you have any further questions please call our customer service team on 1300 301 290

Thank you very much!

Hi Chris We understand your frustrations and we appreciate your patience during this time. The flame safeguard device for the Weber Baby Q has been reviewed and accepted by all Australian State and New Zealand Gas Regulators and is in the final stages of certification. It will be launched in late 2023. Our innovative product has taken time to develop and has been carefully crafted with your needs in mind. We're proud to say that it's been designed right here, close to home, to ensure it meets the high standards you expect. We hope when it is released you will see the value and innovation in the product. Thank you again for your patience

How old is your Weber Q? I assume you know you don’t need a flame failure device unless your BBQ was manufactured “after re-certification” (without a flame safeguard device) and has a permanent marking on the barbecue, stating “Do not install in, or connect to consumer piping or gas supply system of a boat or caravan.”

Hi Smiley Jim, thanks for your feedback. I was aware of that information but I’ve personally had my Weber Q flame go out on two separate occasions in blustery conditions when in close proximity to the caravan. So now I’m keenly looking forward to a solution to the problem to try to mitigate the safety concerns.

Hi Nellie

Thank you for reaching out. The flame failure device will be released later in the year, please refer to our FAQ page for further information external link . Thank you

Hi William Our innovative flame safeguard device for the Weber Baby Q has been reviewed and accepted by all Australian State and New Zealand Gas Regulators and is in the final stages of certification. It will be launched later in 2023. Please let us know if we can assist you any further

Hi Tony

Thank you for your question. At this point in time we don't have an RRP to share, but if you would like any further information around this topic please refer to our FAQ page external link 

Hi Garth Thank you for reaching out. We appreciate your patience and completely understand your frustrations. Since the ANZ regulatory announcement, Weber has been working hard to develop its own flame failure safety device; we want to ensure it is safe for our customers to use and we also want to include our existing Weber customers in this solution. It is important that our Weber Family is satisfied with this product, so we do not want to rush this process. We think you will be pleasantly surprised by our product as it is nothing like anything on the market currently. The product will be launching later in 2023. Please check with the AGA here: external link , for further clarification. If you have any other questions please let us know

Sick of waiting....try this one..https://www.barbequesgalore.com.au/p/ziggy-nomad-portable-grill-bbq-suitable-for-connection-to-the-gas-supply-of-a-boat-or-caravan/ZG1GFFC.html#:~:text=Flame%20Failure%20Technology%20is%20only,done%20by%20an%20authorised%20person.

Like others, I've been patiently waiting for the Webber flame failure safety device. Weber have really dropped the ball, they've known about this new regulation for years. How hard is it to design a flame failure safety device for a BBQ, it's not rocket science! Can't wait any longer, time to buy a Ziggy

Will this device be brought out for a Weber Q2000?

Hi Prue Thank you for reaching out. At this time the device will be compatible with the Baby Q, please visit out FAQ page for all details regarding the flame failure device external link . If you have any questions please let us know

Hi Shayne, no worries at all. We will add you now

Can you please add me to your list to be notified when you have a flame failure solution for a Weber Q (I use one with my caravan and shortly plan to buy one for use on natural gas at my home). Murray

Hi Murray

We can definitely add you to our list. Please send us a DM on FaceBook with your email address and we can add you.

How do I get added to the list

How do I get added to the list

Hi Austin

Please send us a DM on Facebook with your email address or call our customer service team on 1300 301 290 (toll free).

What is the name on FB we need to use to DM our email for notification

Hi Rusty, the name is Weber Barbecues Australia & New Zealand. If you have any troubles please let us know

Hi there Thank you for reaching out. If you would like to stay up to date with any information regarding the device please send us a DM on Facebook or send us an email at social@weberbbq.com.au and we can add your email address to our list. Thank you

Hi Weber Australia. I've been on that list since October 2022 and haven't heard a thing since. Like everyone we are getting sick of waiting.

I have just been informed of the regulations and we bought our Q1200 2021 August from the Webber Shop. We discussed our plans and this flame safety issue was never mentioned. I feel really P-ssed about the poor customer service. I will now investigate a Ziigy and flog the Q off.

We completely understand your frustrations about the wait. Since the ANZ regulatory announcement, Weber has been working hard to develop its own flame failure safety device. We want to ensure it is safe for our customers to use and we also want to include our existing Weber customers in this solution. It is important that our Weber Family is satisfied with this product, so we do not want to rush this process. We think you will be pleasantly surprised by our product as it is nothing like anything on the market currently. We would also recommend checking with your insurance company and the AGA for any further clarification

Hi Cancuk Thank you for reaching out. We are currently working on our flame failure device, we want to ensure it is safe for our customers to use and we also want to include our existing Weber customers in this solution. It is important that our Weber Family is satisfied with this product, so we do not want to rush this process. We think you will be pleasantly surprised by our product as it is nothing like anything on the market currently. We have started an email list for those wanting to be notified when the device is available, if you would like to be included please send through your email address. We appreciate your patience.

I would like notification when Weber have the flame failure sorted out

I would like notification on flame failure solution.

I too would like to be included on the information when it’s available please

Hi guys,

Please send us a DM on Facebook with your email addresses and we will add you to the list. Thank you

I too would like to be included on the information when it’s available please @ davehyland50@gmail.com Cheers

·

Hi Dave

We have added you to the list. Thank you

Yes please

Hi Trev Please send is a DM on Facebook or call us on 1300 301 290 with your email address and we can add you to the list

I have been told that the Webber device will cost you $109 and your current bayonet hose is useless as their device involves a new hose.

Do yourself a favour and get something else....I did. Weber don't like my answers and won't publish them. If an answer is negative they won't publish.

Hi Malcom, at this stage we are looking at an early 2023 release of the flame failure device. There has been no announcement of pricing at this stage but we will share pricing and all relevant information around the device as soon as possible.

Look back Malcolm M and you will see the exact same response from Weber Barbecues A one year ago. Good on you for asking but it's hard to believe a word they say.

Now early 2023 and still no answer!! Come on Weber, please… I’m starting to think I’ll start saving for a Ziggy.

Could we please get an update on the time frame. Thank you

Hi Tracey, thank you for reaching out and thank you for your patience. We are in the final stages of the product and we too are eager to release this product so our customers can enjoy a barbecue while camping and caravanning!

Weber, this is indeed good news, the question I have relates to fitting and security of the newproduct. Does it fit to the BBQ hose on the Q or directly on the bayonette of the caravan? If it is on the hose then the next question is moot, if the new product is expensive is the design as such that it cannot be easily removed from the caravan?

Hi Bob

Thanks for your questions, we will roll out more information when it is available. Please keep an eye out on our social pages for any updates

Please add our email address to the notification list for the new flame failure device for our Weber Q at bryan.janine.west@gmail.com Many thanks

Hi Bryan, no worries we will add you now

Yes, whenever I’ve asked a question as to when it will be available on their Facebook page Weber have deleted my question.

Hi Kerrie Thank you for reaching out. We don't delete comments on Facebook, we would be more than happy to answer any of your questions regarding our flame failure device. You are welcome to send us a DM on Facebook or call our customer service line on 1300 301 290 or we are happy to answer anything here too. Please never hesitate to reach out :)

Thanks “No Cleaning (Wayne)” but that’s not what Weber appears to be saying and that’s why I’ve sought clarification from them. They’ve said it’s ‘NOT ILLEGAL to use a Baby Q IF manufactured PRIOR to the new standard’. (All capitals are my emphasis) It’s not 100% clear though whether they mean if the Baby Q was manufactured prior to the new standard’. This is completely at odds to what they’ve said in the past. For what’s it worth I have already replaced the Baby Q.

It is legal to use a barbeque without a flame failure device near a caravan. It just needs to be connected directly to an LPG gas bottle, that is not attached to the bbq in any way. So no to the caravan via a bayonet, and not the gas bottles attached to the caravan, but to a separate gas bottle via a hose and regulator. Only a bbq with a flame failure device can be connected via bayonet or to the gas bottles attached to the caravan,

Thanks the response Prudence Beltz. That was exactly understanding too until I saw Weber’s confusing response which I quoted. The bit I was querying related to Weber seemingly referencing different positions depending on when the Baby Q was manufactured. They haven’t responded to the question I posted here but they did respond to an email I sent. Again they made reference to the manufacture date of the Baby Q but, for whatever reason, have been unable to explain the relevance of their comment. It seems destined to remain one of the great mysteries of life!

Glad that for our use, no bayonet fitting on the van, we only connect directly to a gas bottle. Often in life simple is best

Do yourself a favour and get something else, cuts and grazes from cleaning the bleeding thing. Weber most unhelpful when wanting parts. I threw ours out, bought a flat top BBQ, havnt looked back. Cheers

Hi Beetles, the change in the Australian Standard for Gas Appliances implemented mid 2022 requires a statement on the markings on barbecues as follows “Do not install in, or connect to the consumer piping or gas supply system of a boat or caravan”.

Our team have been working on a flame failure device solution that can be retrofitted to the Baby Q. This device involves new technologies that go further than the simple cut-off provided by a thermocouple, and is looking to be released in early 2023. There will not be a barbecue model released with the device included but the flame failure device will be an accessory that can be purchased for those who want to use their barbecue with a caravan or boat.

We would be happy to discuss your barbecue purchase with you further if you require - you can send us an email to social@weberbbq.com.au and we will be happy to help.

Tossed my Weber out after a few years, got sick of grazing my knuckles and cutting myself every time I cleaned the bleeding thing. Bought a flat top BBQ and havnt looked back. Weber reluctant to sell individual parts, do yourself a favour and buy something else. Cheers Wayne

Hi NotHappyJan, we assume you are referring to using your Baby Q with a caravan? With the changes in the Standard that were implemented in 2022 it is not illegal to use a Baby Q if manufactured prior to the new standard. If the Baby Q was manufactured since the change to the Standard then it can still be used, but has to be connected directly to a gas bottle.

Our team have been working on a solution for barbecues manufactured after the Standard changes which will be a retrofit flame failure device to meet the new Standard.

That sounds fair enough, My Weber baby q is about 10 years old and is mounted on a sliding rack in the tunnel boot and connects to the caravan via a bayonet fitting, So I am permitted to use this system until a fix is released, as you predict, early 2023,?

No. The Weber BBQ cannot be connected to the caravan using the bayonet fitting without flame failure protection. Weber Barbeques said the Baby Q can be used if connected directly to a gas bottle, that is standalone.

I bought my baby q a week before this information was made public. I was very disappointed that the person at bbq calories didn’t know this information. I would of bought a Ziggy so we could of connected it to the bayonet.

Hi Pam, we understand your frustrations here. If you would like to send us a DM on Facebook we would like to assist you further

It's not so much the case of the flame failure protection mitigating the risk as making the gas appliance able to be legally connected to the caravan and caravan gas service. As per the response by "No Cleaning", I replaced my Weber Baby Q with a different barbeque that has flame failure protection and it is so much better than the Weber.

Thanks and appreciated Any brand you recommend that is same approximate size ?

We have just purchased a Ziggy BBQ as it has a Flame Failure Protection Valve (FFPV). After some brief research and speaking with the manager at a local barbeques galore if you want to connect a BBQ to your caravan it must have FFPV.

Hi Peter, we hope the below clarifies for you further on your questions: 1. The change in the Australian Standard for Gas Appliances requires a statement on the markings on bbqs as follows “Do not install in, or connect to the consumer piping or gas supply system of a boat or caravan”. The appliance standard was updated in 2020 and had to be implemented by mid 2022. Applies to product manufactured from this date not existing product in the market. It is not retrospective.

2. A Weber Barbecue attached to a bayonet fitting via a flexible gas line whether used in a slide-out, inside an annex or connected to the outside of a caravan.


3. The risk between the two are similar, with gas leaks being one of the largest risk for any barbecue no matter how they are connected to a gas source.

Please let us know if you have any further questions and we will be happy to help.

Thank you Weber, Point 1. By retrospective do you mean: it is legal to connect a Weber Baby Q (that was purchased prior to Aus Std change) to a caravan bayonet fitting ?

Peter D. Weber's statement only says the packaging requires a statement on the markings on bbqs as follows “Do not install in, or connect to the consumer piping or gas supply system of a boat or caravan” So it's not about the previous appliances being legal to connect to a bayonet, it's about the packaging requiring such information as required by the Australian Standard for Gas Appliances after the stated date. If you intend to connect to a bayonet, or your bbq is permanently fitted to the van, you legally have to comply with the requirement to have a flame failure protection fitted.

Not sure about that. I wouldn't purchase another Weber in fact I purchased a flat top BBQ and the cleaning is a fraction of the time I spent cleaning the Weber. It gave me the greatest pleasure throwing the thing out. Grazed knuckles and covered in fat cleaning the thing every time it was used.

It is not a flame arrestor, it is Flame Failure protection that is required to shut off the gas if the flame goes out. Typically the Flame Failure protection incorporates a thermocouple that is positioned in the burner flame to sense the flame. When the flame goes out the thermocouple cools and the gas control valve shuts off the gas supply. A Flame Arrestor is used in the gas line to stop the flame reaching the gas bottle in the case of a flash back which is different.

Hi Duaine, as John mentioned we have been working on a flame failure device and not an arrestor for our barbecues that can be retrofitted. We began looking at the problem back in 2020 when the change to the Standard was first advised. We have been working on a solution that involves new technologies that go further than the simple cut-off provided by a thermocouple. This new technology is taking longer than we hoped but will be introduced in early 2023.

This is interest as I thought this issue was in 2022 when I I bought a baby q and now your saying weber knew about this issue in 2020. So why did Weber keep selling and didn’t inform anyone.

Hi Pam, We can provide some clarity here. In September 2020, the Australian and New Zealand Standard AS/NZS 5263.1.7:2020 (Gas appliances: Domestic outdoor gas cooking appliances) was updated with respect to the connection of gas barbecues to boats or caravans. The changes required that by September 2022, all gas barbecues be re-certified, and thereafter all gas barbecues manufactured after re-certification. If your Weber gas barbecue does not have the permanent marking on the data label, stating “Do not install in, or connect to consumer piping or gas supply system of a boat or caravan,” it was manufactured prior to recertification. The updates to the standard are not retrospective, so do not apply to these barbecues. For further information, please refer to this NewsFlash from the Australian Gas Association.

We recommend you contact your caravan’s insurance company and review your policy’s Product Disclosure Statement (PDS) if you have any questions regarding your policy’s inclusions.

This new change is only relevant to people who want to attach their barbecue to a caravan, if a customer explicitly says this is what they are using their barbecue for, we inform them of the change. If you have any questions please let us know

Obviously it’s time for caravan owners to boycott Weber BBQs

Hi Jeff, we understand your concern regarding the flame failure device and we absolutely agree it is a very important safety issue which is why our team have been working as a priority in producing the highest quality and safest device for the Baby Q.

A flame failure device is quite a complex unit which requires many different elements to ensure that it can safely cut off the flame when it goes out and gas is still flowing. Between producing models, extensive testing and being impacted with manufacturing delays the team are looking to have the device ready by the end of 2022/beginning of 2023. The device will be unique to many others on the market and meet such standards that it won't require a licensed gas fitter to retrofit the device, rather you the barbecue owner can purchase the flame failure device and add it to the barbecue yourself quite easily and safely.

We will update our customers as soon as we have a release date for the device, but in the mean time if you have any questions around using your barbecue please let us know or give the team a call on 1300 301 290 and we will be happy to help.

But Weber has had 2 years to get this done, the deadline is October 22, now we are being told it is early 23 before we will see it, if at all. We now have to use a lead / regulator directly connected to the van gas bottles or or carry a 3rd bottle. Weber's response to this issue is pathetic. You say they are a complex fix, but there is already bbq's available with flame out fitted, what is so hard about copying the tech with Weber fittings and bring to market. Very ordinary performance by Weber.

Very poor response by Weber, as this is only an issue in Australia it’s not a priority for Weber..!

Hi Kevin, we appreciate your frustrations, but want you to know that this is a priority for Weber Australia. A component that controls gas flow is highly regulated and we need to ensure that it's safe for the consumer and does its job- that process, unfortunately, takes time with testing, developing models, etc.

Please know that our customers are our highest priority, and when we have a solution that is ready for the public, we'll be sure to let everyone know. In the meantime, please call 1300 301 290 if you have any questions.

I have Always found Weber Australia to be excellent to deal with and very helpful for assistance, My baby Q has been fine for the last 8 years without a flame failure device and if it take a bit longer as long as it is done right, I don't care.

Time is not a factor here as its a directive from the govering body to come up with a solution. Other wise Ziegler and brown have a unit available that alredy has the flame arrestor available from BBQ's Galore, as simple as that and dvery one will stay clear of Webers.

People are tending to leave their Webers home and buying a Ziggy. It has a flame failure, and, apparently cooks hotter. I love using my Weber but it looks like becoming redundant. Aus regulations regarding bbqs are tightening and eventually every outside cooker will have to have a flame failure, as it is with heaters, I thought we would be a big enough market for Weber to support.

Baby Q unfit for purpose ACC maybe a class action would get Weber moving

What rubbish from webber. These safety devices have been around for years on gas appliances. Just mist bbq manufacturers are too cheap to have added them in the past. It doesn't take 2 years to sort this out. I am a gas fitter. They are simply caught with their pants down and making excuses.

Peter, can you give us some examples of portable bbqs that have this safety device installed on them other than the Ziggy Nomad?